I contacted Adrian E. at AM Lawn to get my front and back yards mowed. The grass had become overgrown and I was unable to mow it myself due to back trouble. We arranged things on April 28. After several days, Adrian and an assistant came to mow the lawns. It was a rainy day! They stopped after mowing just the front. He said he would be back early the next week to finish the job; that is, to mow the back yard. I paid for the front yard. Lots of clumps of wet grass left all over the front, but it was short enough / good enough that I could maintain it myself from there. A few weeks later, my back a little better, and a little work on my own had the front yard looking fine.
Here are the text message exchanges between AE and me with a month of trying to get him to finish the job. Exact text. I included only one of the pictures below.
* May 1, 2023
AE: Ill be there tomorrow morning.
Me: Very good. I will be there.
* May 2
AE: Yards complete.
* May 12
Me: Checking back in because the job was NOT complete. The backyard was left undone because of ongoing rain. You said you would reschedule early the next week, but that never happened. Is there a plan to get the yard back into the schedule? Thanks
AE: Yes ill go next week. Sorry about that. I'll check calendar this weekend. I believe tuesday of friday we have availability
Me: It will be another foot and a half taller by Friday. Just saying.
AE: No worries will take care of ya
* Thursday, May 18
AE: Hello, will be there tomorrow for backyard lawn!
* Friday, May 19
AE: Hey, we are not able to make it today. regardless of growth, we will still treat the back no extra cost. Next week please
* Thursday, May 25
Me: Running out of "next week" soon.
* Thursday, May 30
Me: I understand the unplanned rain many weeks ago that limited work to just my front yard. But is there a date for which you can commit to mowing my back yard and actually showing up? What are my options?
* Friday, May 31
Sorry about that, we are booked up.
I can schedule in about 2 weeks from now since next week we are also booked.
Me: When is "in about"? Tell me a specific date. Maybe a time to go with that date.
I was ignored from there and the "jungle" just kept getting taller and taller. When my back got better, I went after it with a string trimmer and a yard rake. It took days, but I got it to where I could mow what was left with my lawnmower. read more