1. Plano Veterans Memorial Park

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Plano, TX

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Plano Veterans Memorial Park

4.3 (4 reviews)

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Cinepolis Luxury Cinemas - Inside

Cinepolis Luxury Cinemas

3.0(550 reviews)
19.1 mi•Victory Park

Beautiful theatre with comfortable seats that lean ALL the way back. There really isn't a bad seat…read morein the theatre so if you're forced to sit at the very front, there is a ton of space between the front row and the screen. No craning your neck. Now for the service. Not so great. Had to buzz our server twice because he forgot my husbands drink and left my pizza sitting in the window for far too long. I think my hitting the button a second time prompted him to check on my luke warn pizza and bring it to me as is. I also had asked for a side of ranch... no ranch was brought. It's cold as hell in there. They really should rent blankets or heat the seats. I know I could bring my own blanket but I didn't know it would be so cold. Prices are reasonable and the audio and visuals were really really good. Guess I just needed a different server.

The customer service here absolutely sucks. I sat at the bar, and an employee was leaning with her…read moreback against the register. I thought I heard her say, "Hi," so I said, "Hello." There was a menu laid out in front of me, so I picked it up, but she continued standing there without saying anything else. After waiting, I asked, "Is there a bartender here?" She responded, "What? Me?" I said, "You didn't say anything. You didn't ask whether you could help me or what I would like." She replied, "We spoke." I then asked, "Were you going to offer to help me?" As a business owner, I understand that businesses that rely on customer service are doomed when their employees are nonchalant, unprofessional, and unnecessarily rude. There was absolutely no reason for her behavior. I almost asked for a refund for my movie. If you don't want to assist customers, why are you here? You are being paid to provide a service. However, kindness is a responsibility that belongs to all of us starting with me. I tipped people based on service more than anything. Even if the food isn't good or drinks if the service was good I am going to be honest about the food and drink but tip a person based on their service.

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Cinepolis Luxury Cinemas
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Plano Veterans Memorial Park - landmarks - Updated October 2026

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