Compassion, follow through, phone system (I have been on for 20 minutes so far-this is an urgent…read moresituation and was told to call 1st thing to get same day appointment. Theres no way to get a live person. I wonder if there is a quality assurance person. Who ever is running this clinic needs some help. I have had tests run (without my knowledge or permission) and then the primary reason I am there is just treated like it's all in my head.

I have had right ankle pain and swelling for months. June 12 2025 I went to the Willits office…read more They had xrays done and found nothing outstanding. A referral for a MRI was supposed to be done. Today is July 7. After dropping the ball they finally contacted my insurance company Friday. Unfortunately they didn't give them enough information. I have left A message for the nurse in the past and never got a return call. I still can't walk when I first stand up. My wife just contacted them again, because my being nice is gone now.. Hopefully this will get resolved soon. There really is no excuse to wait for an MRI for a month.. if your in pain go to emergency..

The staff and personnel are above and beyond board. The location, and the premises are immaculate…read moreand modernized without losing their comfort and ability to set a mind at ease. From the admissions to the nursing to the program advocates all the way up to the Doctors the feeling of professionalism made all the more impressive by the kindness and attentiveness was astounding. I live over an hour away and I wouldn't want to have any other medical facility looking after me.

Tribal Health medical facility in Lakeport is the WORST medical facility in Lake County!! Every…read moreother day the are CLOSED without warning to go sponsor one thing or another How about you stay OPEN --Monday through Friday and take care of your OAYING PATIENT's and act like a medical facility !! What a concept stop playing around and provide medical help. Whenever you call all you get is FIVE RECODERS How about have a hum answer the phones!!!' This facility should be SUT DOWN !!!

This clinic has major issues. The staff are not qualified, nor do they listen to the patient. The…read moresite manager at the lake county location was incredibly insensitive and dismissive, when confronted about tribal health staff shortcomings. They cancelled numerous appointments, claiming they would call back to reschedule but neglected to do so. No I do not recommend tribal health.

My mother was admitted to Post Acute Ukiah for rehabilitation after suffering a fall at her…read moreapartment. During the approximately six months she stayed there, she experienced three separate falls while under their care. After the second fall, she suffered significant bruising across the left side of her face that lasted for weeks, and our family was deeply concerned about the seriousness of her injuries. Following her third fall, her condition declined rapidly, and she passed away three days later. Our family is devastated and heartbroken by what happened. We entrusted this facility with her care and safety during a vulnerable time in her life. We believe there were serious concerns regarding fall prevention, supervision, and communication with our family throughout her stay. I am sharing our experience because families deserve to ask questions, stay involved, and carefully monitor the care their loved ones receive in rehabilitation and nursing facilities. I hope the facility takes concerns like these seriously and thoroughly reviews its policies and procedures to help prevent other families from experiencing a similar tragedy. To the staff and administration: I urge you to examine what happened during my mother's care and make resident safety your highest priority. I write this as my personal experience and opinion based on what my family witnessed.

Excellent, caring staff. Always clean and residents are well taken care of. Highly recommend. We…read moreare fortunate to have such a wonderful facility in our community.

I have bunions and started wearing orthotics made by a local podiatrist after being told by two…read moreother podiatrists that only surgery would help. They worked great and fit great. After a few years I needed new orthotics and local podiatrist had retired so went to a prosthetist as close to me and she tried twice but couldn't get right fit. I then went to another podiatrist a distance from my home. He tried twice and couldn't get right fit, as in I was having pain from them. FINALLY I found Dr. Stateva, a 2 1/2 hr. drive from home, who got orthotics PERFECT the first time. Her knowledge and skill were very evident. Her calm and gentle manner really helped me and I felt so grateful to have her as my Doctor. I now feel so comfortable when going to see her and trust her completely which is rare.

I've never been to a podiatrist despite being a diabetic. I never believed I needed one... Until I…read moregot a foot infection and was referred to Dr. Stateva by my family physician. Not only did the Doctor get me in immediately, she pushed the hospital to get me in for blood work and an MRI that same day. She performed a procedure to open my foot, cleaned my wound, dressed it, and got me referred to a wound center for follow up. It was nearly painless and she was friendly, professional and gentle. I was so impressed with her, that I decided to begin scheduling a regular checkup for my feet. But to top off an already great experience, the Doctor had a "stat/rush" put on my MRI (which the hospital said would take several days) and called me personally at home that evening to let me know I would not need an amputation. She said she didn't want me to worry over the weekend. Again, this pushed Dr. Stateva even further toward the 5-Star review that I am giving her. To be honest, I can't think of anything that would have made my visit better -- we'll, maybe a tray of chocolates and an open bar. :)

Dr. David Betat has always treated my husband and myself with the greatest degree of care. We rely…read moreon his knowledge and advise. He takes time to understand our concerns and helps us. He also gets the referrals out that we need for additional care when needed. He even calls far after normal business hours to help us when we've needed his advise. Also, his staff are THE BEST! They are always caring and friendly. Thank you Nurse Nikka and Jose and Mrs.Nurse Betat and Juanita, Nurse Practicioner! We love you!

I went to this establishment a few years ago and the employees were amazing, I recently went back…read morefor a procedure and left botched, I do not recommend this establishment anymore. I tried to contact an employee about my issue and she ignored me for weeks at a time and I have yet to hear back still.

I love Christine! She really makes me feel like family and never makes me feel rushed or like she…read moreis too busy to answer all of the questions I have. I really am so thankful to have found her, and recommend her to everyone who asks!

UPDATE: They stepped up their customer service BIG TIME. Bravo! Getting your frames adjusted is…read morecardinal and they are making a big effort to get to your needs ASAP. I appreciate it. I was taken care of in 5 minutes and out the door in 7. I will pay out of pocket if I can get business done fast. I am coming back now. Honest effort is rewarded.

They stopped accepting VSP (Vision Service Plan which is a insurance covering a lot of the costs…read moreand discounts on frames). They have their own plan now called VSP (Vision Savings Plan) and is $360.00 per year for their primo plan. Lake County employees and their retirees lost their benefit there and now have to travel elsewhere which is Ukiah and 40 miles away! Terrible disservice to the community everyone went there because they were good! Because of it all of Lake County can't use VSP as there are no other eye doctors that use it. Thanks Konoci View, or rather thanks for nothing.