2 moths to get an urgent appointment? Had to change my provider, to try to get help for my many…read morehealth concerns. The Licensed Nurse Practitioner that I was assigned to at this clinic was very friendly on our first visit. The following visits she became increasingly more abrupt, rude and rushed. I don't need abrupt, rude and rushed, I need healthcare (with emphasis on CARE). If you are that burned out, maybe consider doing something else as a profession. All in all, I was able to get what I needed, but not without doing a great deal of self advocacy which is extremely hard for someone like me with emotional and mental trauma and physical disabilities. It is very hard to leave a doctors appointment you have waited for, for over a month, feeling dismissed and misunderstood, only to have to make multiple follow up calls to the nurse to get things taken care of. Fortunately I have an excellent mental healthcare team not affiliated with hillside, that helped me stay on top of things so I can get the care I needed. Today my wife came home from a visit with the same nurse practitioner and she was crying. She had been fat shamed. This is unacceptable! I am encouraging her to reach out and report this incident.

I would love to say all my experiences have been good with MCHC on Laws Ave but unfortunately I…read morecan't. Today I had the displeasure of speaking to Natasha. When I called to speak about my wifes medication I was immediately met with a "yes, I have the information but I can't say anything to you without an ROI." I personally know there is an ROI on file because my wife and I filled them out on the same day last year and turned them in. Needless to say I had a little bit of an attitude about the situation considering I had called the previous day and recieved all the information I needed. Todays call was a follow-up. My wife suffers from a malady of health issues, one of those being early onset dimentia so she tends to forget things easily. I am her care giver and try to stay on top of her medications on a daily basis and situations such as this are not needed! I was advised by Natasha that I would have to call my wife and have her call the office and she would give her the information needed. After doing so Natasha called me and then I was able to get the information. Afterwards, I apologized for my "rudeness" and basically told, that my speech was out of line and that I shouldn't be frustrated. I'm sorry that she can't do her job and wears her feelings on her sleeve but when you are talking about someone you provide care for and are brushed aside with "i can't give you that information", YES I AM GOING TO GET FRUSTRATED! Her care and understanding was NON EXISTENT and I personally feel that she should not be there as an employee! I have never been treated this way by any of the staff. LYDIA has always taken care of my needs in regards to my wifes meds, appt's, etc. She is caring and goes above and beyond! Hopefully this review DOES NOT fall on deaf ears. Apparently I can't leave a ZERO on the stars or I WOULD!

Dr. Coren is the best! He gives unsparingly of his time, he is a cool and down to earth person, and…read moreI could say that his very presence is therapeutic. If I ever get sick, I would like Dr. Coren to take care of my illness. But so far, so good.

Dr. Coren takes the time to listen, examine, explain, coordinate care, etc. He is as good as it…read moregets when it comes to family medicine. I've only had one appointment with him so far, but I am impressed and will be returning.

Called for appointment this morning, suspect infection. They have 12 new doctors and they couldn't…read morefit me in til tomorrow afternoon. Meanwhile, pain. Typical Adventist crap. Their doctors tend to be nice but everything else is a mess. Billing.. the worst I've ever experienced. Urgent care? ...nope sorry we don't do that is what I was told. Many ways to slip thru the cracks and no competition so no motivation for improvement. I see that when people post negative comments, Adventist rep posts to please call them to work it out. I guess so they can privately give you the runaround. Checking, NO urgent care in area. But looking at PlushCare.com. Excellent reviews. If I sign up I'll post review on their site. May be able to to completely sidestep Adventist!

After being ambulanced in from a campground during a holiday week, this entire staff of medical…read morepeople were AWESOME! Special thanks to Dr. Blackwelder and his staff for fitting us in and getting us back on the road and Dr. Castillas and the emergency room nurses. We've been sidelined by medical issues while traveling in the past and by far, this is the most helpful and wonderful community of people. Thank you, Thank you, Thank you.

Doc is kind, patient, and caring. He takes all of my concerns seriously, and actually wants to…read morehelp, he looks at his patients as a whole person, and is a genuinely nice human.

He takes time cares about you I love this doctor he is a great man. I am lucky he is my doctor.read more

Nice to have a great professional like her working in this town. She is now my daughters primary…read morecare physician and we could not be happier.

Although not a Level-II Trauma Center AH Ukiah Valley employees are skilled at what they do;…read moreprovide basic medical emergency medicine exceeding the standards of "Rural Healthcare". Now a 'teaching' hospital, it appears that the organizers are recruiting for staffers from their Alumni and I believe this creates a synergy. No worries as office people accurately bill insurances and some x-rays are taken via hospital bed.

We have needed. To go to the emergency room twice and both times the staff has been prompt,…read moreprofessional and helpful. THe doctors and staff made the difficult situation much easier. This ER is a training hospital for other hospitals and has great staff.

Would give 100 stars if available. Dr. Turner is the best doctor I've had for a long time, if ever…read more A real star, tops as a medical professional anywhere. I feel extremely lucky to have found him. Not to put other doctors in a bad light, but Dr. Turner is the only one who didn't just ask if I had diabetes, heart disease, breast cancer, or COPD and when the answer is no, says nothing is wrong with me. He knows his stuff, ordered an important diagnostic STAT because there was no time to waste, more help than I got elsewhere in five months. Ukiah and wherever Ukiah Rural Health covers, you are truly blessed. I'm very grateful to have such a skilled physician. He's not bad looking either: :-)

From the owner: Specializing in Internal Medicineread more

Dr. Kylstra claims she wants to work with her patients as a team, but that was not at all my…read moreexperience. I am very involved in my own healthcare and had some specific tests I wanted done and she refused. She didn't think they were necessary. But I'd recently received a diagnosis that I felt did warrant those tests in order to get to the root cause. She didn't ask me any questions or express concern. She struck me as someone not willing to look at the bigger picture. Find another doc.

From the owner: Specializing in Family Practice.read more