The pathologist affiliated with Ukiah Valley Medical Center diagnosed my mom with a cancerous tumor…read morethat was located on her tongue. Subsequently, my mom underwent invasive surgery to remove the majority of her tongue as well as all of her lymph nodes on the right side of her neck and some on the left side. Subsequent, post operative pathology showed that there was never any cancer....EVER. I'm not sure if I've left this review under the correct category, however she had a CT scan as well as an MRI, both showed swollen lymph nodes that were related to the tumor, but were NOT cancer. I would never go to Ukiah Medical Center for anything.

I've always hated doing my lab work because I absolutely get anxiety around needles. I would…read moreconstantly postpone my appts or not go at all that's how bad I would dread going. Now that I'm pregnant I am obliged to getting lab work done. I've gone twice, the very first time, I was so in shock that the nurse had finished taking my blood I didn't even notice. The second time I went I got the same nurse/phlebotomist (Pricila) same experience super friendly, kept me entertained, was quick and gentle with getting my blood lab work completed. No bruising either. I will never go to the pavilion at Adventist Health again as it's never been a good experience. Pricila at Mendocino Radiology is a caring Star! I told my parents to visit her here as she's bilingual. This was saved in my drafts! But i still wanted to post, I hope she's still there, my last visit was six months ago.

I drove over an hour to keep an appointment for an MRI. When I arrived on time I was told the…read moremachine was broken, and invited to reschedule. I could have been reached before I left home to save two hours of driving. Stuff breaks sometimes. What bothered me most was the perfunctory and insincere apology from someone who didn't introduce themselves or explain who they were. I was handled. Ticked off the person's to-do list. They're busy, I get it. Its a hospital, and they've got sick people to care for. But it wouldn't have taken much to show some care or respect and keep me from going next to a private radiology center for my MRI. Without a lot of imagination, some token gesture would have been appreciated. Its a small community and things are personal here.

The staff in all the doctors office's are amazing and very friendly. The financial Department is…read moreanother thing. They have cancelled two of my procedures because i refused to pay the deductible upfront before they have even done the procedure or billed my insurance. I have never dealt with a company like this. I will be looking for other places to go to for these procedures.

Always polite great care, my wife does chemo weekly in the infusion center and they always got her…read moreback and always making sure she has snacks and beverages to keep hydrated. They let us eat take out every time we are here because we don't have a chance ti eat before we come. Every nurse is good at what they do practicing concerns of germs, cleaning and making sterilization a priority. Wouldn't get treatment anywhere else unless we had to

obviously, if you have to come here, you know that you're going to be uncomfortable because it's…read morealways a little nerve-racking even if you think you're pretty healthy. But these ladies are wonderful they put you at . I wish I was better with names because my gal had me laughing the whole time. If you work there and you're reading this, thank you so much you made it such a breeze and I have an anxiety disorder so that's saying a lot

Before I had a mammogram at HALO I lived elsewhere and had to have a mammogram every 6 months…read morefollowed by a letter saying I have dense breast tissue and had to return for an ultrasound or magnification. I feel that the quality of the staff and equipment HALO has makes it possible for me to go back to annual appts and no more false positive results. Sometimes I would have to have extra pictures to determine if something was suspect on one of my results. Now I'm in and out and no issues. IMHO I feel the results HALO sees are much clearer than any other lab I've been to.

Awesome ER! Dr. Irvine & Chris the PA were very professional & efficient. I fractured my elbow…read more(fell off bike), & was X-rayed, diagnosed, treated, & discharged within 1.5 hours.

Avoid Dr Irvine in the ER at all cost. He told me he didn't kmow how to help me just before he…read moreproved that by opening up my week old surgery incision "because i needed to see if there was infection causing your symptoms." without any warning much less any other examination of me or blood test to determine if i had an infection. I had no temperature; he knew that. The quality care nurse called me and was nice, but she backed his decision basically. As i told the quality care nurse, "I am ver dissatisfied with the services I received at Jerold Phelps Community Hospital."

I have always been treated with respect and friendliness by the staff. I have been there…read morerepeatedly, since I have cancer and have to have repeated images done.

The imaging staff on Springfield were a nightmare (x ray tech was amazing ). The girls that answer…read morethe phones were clueless and kept hanging up on me. The office staff here at Esplande location were really nice and understanding and helped me with what I needed:)

Well, obviously I wasn't here for a mammogram but a CT Scan. I love this radiology center for its…read moreproximity to my home, the ample free parking spaces and most of all, the cordial staff at the center. Truth be told, there is nothing much to love about a CT Scan. The staff was something else. From the schedulers over the phone to the front desk receptionists, the CT techs and the radiologist assistant, they were all amazingly welcoming, polite and helpful. I have been here 3 times in 6 months going under the tunnel or donut. The whole procedure was painless albeit claustrophobic, as I lay there motionless like a corpse and yes, feeling pretty darn bored. Repeated instructions "Take a deep breath, hold it ...... and breathe" weren't exactly mind stimulating and would either drive me nuts or cause me to doze off into never-never land. But I gotta do what I gotta do. Prior to the procedure, I have to gulp down a glass of oral contrast that tasted like a flat 7up with no carbonation. Then I was given an IV and another contrast injected intravenously that warmed up my body, much like imbibing copious quantities of alcohol. Maybe I felt inebriated although I knew I wasn't but I'm such an alcohol wimp! Just so you know, a contrast is a special dye to highlight the areas of your body being examined. Alex was the competent radiologist assistant who piloted the whole procedure and Cathy and Sheri assisted. Kudos to him for doing a fine job and Cathy was very comforting. The Radiologist on duty interpreted the CT results and the CT Scan disc was ready for pick up the next day for my further consultation with the radiation oncologist. This 3rd visit may only be the tip of the iceberg as I can imagine needing many more CT Scans. FYI, if you don't have insurance or Medicare, the 15 min procedure could set you back by $15k ballpark! So it could be life changing to get the procedure pre-approved with no last min surprises. Then you may live longer too!

Assaulted in the Mammogram Unit on Sotoyome Yes-I was…read moreassaulted in the mammogram unit by a technician. My technician did not seem to care. She let the compression plate fall down on my breast very hard. It really hurt! It fell on my breast like a guillotine. After it fell on my breast, she tightened it very hard, and then WALKED AWAY!! I was then left there on my own with no escape from the machine until another tech arrived. Kidnapping? Did I mention I'm 80 years old? Elder abuse???? Well... 6 weeks later, my breast is still purple, and I can't ride with the seatbelt across my chest. Who manages/ Supervises this person?????? They don't seem to be doing their job at all.

Best mammogram and ultrasound experience I've ever had!…read more The level of professionalism is exceptional and the spa-like experience made me want to stay for the afternoon. I had to change my appointment at the last minute and they were very accommodating and flexible to meet my needs. When I arrived, the place was beautiful, light and clean. I was led to a private changing room and was offered a plush bathrobe instead of a paper or clinical gown. The soft sound of a small fountain nearby made me feel like I was in a spa. The technician was very sweet, explained everything in detail and was very professional. I had a mammogram and and breast ultrasound. The entire experience was truly the best I ever had for these procedures and will not go anywhere else in the future!

I had an appointment with Dr Spiegel. He is the least compassionate doctor I've ever seen. He had…read moreno real interest in me at all. I could have gotten the same information from the internet. I expect some level of caring from a health professional. This guy had none. I would never want to see him again. I might add that i have good experiences with all other health professionals I've seen recently, however I'll emphasize, avoid this guy.

I saw Dr Spiegel last month for bladder problems. He just decided immediately that my bladder was…read moreoverstretched. He didn't even suggest having an x ray done to confirm this. Guess that shows that he doesn't care much about patients bladder problems .Definitely won't be seeing him again!