Everyone here was Very kind, professional and communicative! They Answered all my questions and went the extra mile to meet my needs and make sure I felt safe and not judged. The office was clean/organized and welcoming. They accepted my insurance and helped me set up mychart to access my records at my convenience. read more

Hopeless 800 call center over the phone people are USELESS. In person the staff is helpful, but don't offer any contact number for them personally, even though that would be LOADS easier to communicate clearly what is expected. Scheduled an appointment for 1:30 over the phone with CALL center 2 weeks ago!, got there 45 min early. Just to be told that I can't be seen today, because I had a pap smear in the past 3 years and they have to request records from my clinician and only if it was 'abnormal' will they do another one... Also the call center failed to inform me to bring my passport/birth certificate. So I left with an appointment for TWO WEEKS from now! And a bunch of paperwork. Wish the call center was more informed and could clearly communicate the facts. Frustration. read more

Planned Parenthood - Salem Center - Hours, Wednesday's open at 11am, not 10:30am - Reproductive Health Services Near Me - Salem, Oregon

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They say their non profit but for a simple std check with just checking for 2 diseases and for an office visit of less than 60 seconds they charge around 700+ dollars unless you have insurance or qualify for their program and you only qualify if you have no job. Also don't get me started on the fact it's that much and I did my own STD check on myself. read more

I'm not sure why this place has such a low rating, but considering they were from years ago, perhaps things have changed. I just visited here this morning (3/24/18), and the people were nothing short of nice. Everyone, from the receptionists, to the nurses and the doctor herself (Dr. Paige) were all very friendly, informative, and helpful with all the questions I had. My wait time was not too bad, really, but perhaps that was because I made an appointment. The only thing I don't like is the fact that this one is the only location in town. I live across the bridge in West Salem, so it can be kind of difficult to get here, but other then that, it was well worth it. I've always heard wonderful things about Planned Parenthood, and now I can speak from experience that yes, it's all very true. A big thank you to everyone who helped me and everyone else! read more

Very professional and they don't gouge on the prices. The staff is so helpful in navigating insurance and working with people on a limited budget. They are my preferred healthcare provider, even though I could go anywhere. read more

It's very clean and well maintained. Parking was very easy and spacious. Staff was professional and kind. The front door with the intercom was a nice touch that made me feel secure. My acting provider, Paige, was very informative along with the nurse that assisted me. Wait time was fine and fairly short -- I actually got in a bit earlier than my original appointment! The front staff also helped me with any questions I had on what my insurance covered. All in all, very happy with my choice of coming here for my reproductive needs. I'll be going back tomorrow for my prescription and live the Planned Parenthood in Salem. read more

The ladies up front, especially this one girl in particular, are never very friendly. The music in the lobby played everything from the Titanic theme song to R&B that drops the f-bomb repeatrdly. I just thinks that really unprofessional and inappropriate for a business setting. And what's really unprofessional is how the receptionists just sit and gossip about past patients and all huddle together on their phones and giggle to each other. After waiting two hours for my appointment, I was taken to the back, weighed, and left waiting for my doctor for 20 minutes, only to have to doctor come in and call me by the wrong name! I told them who I was, and she said, "Oh. We must be in the wrong room then. I'll probably see you soon" and that was 15 minutes ago. Aside from a pretty glaring paperwork mixup, the doctors and nurses I've encountered have always been pleasant. There is a dark haired doctor I've seen and she's REALLY nice and well informed. She even helped me fix an error in my medication. The nurses that have helped me in the past have always been kind and helpful as well. Doctors = Great Nurses = Great Receptionist = Rude Wait Time = Awful Lobby Atmosphere = Unprofessional Back Room Atmosphere = Relaxing read more

This is a very nice up to date facility, but once inside the service speaks for itself. I had a scheduled appointment, but I still waited 40 minutes to even be seen. Then it seemed like the 20-something year old nurse practitioner was following a script and as soon as something came up that strayed from that she had to excuse herself to Google it. Really? I can Google stuff myself for free. I am sure they are able to meet the needs of their target market, sexually active youth, but they simply don't have staff with the knowledge or experience to offer full medical care to adult women. Maybe this should have been obvious to me, but they advertise themselves as a full service clinic for women of all ages. read more

Large, clean, comfortable facility. Insanely friendly staff, pricing for all incomes and levels of insurance coverage. I wish I had a billion dollars and I could give half of them to PP. read more

I don't understand how an appointment can be made for 8:20 when the clinic doesn't open until 8:30. The main young lady at the counter is the least personable individual I've ever dealt with and has been extremely rude both times I've been in (iud implantation and 6 week check). The doctors are very kind, after waiting over an hour even with an appointment. Just know what you're in for and they don't disappoint. read more

I was sitting in the lobby waiting for my sister in law to get called back. Meanwhile their was a group of teenie boppers talking dirty cussing and being loud and disruptive. The front desk paid no mind to them but when my phone rang and i QUIETLY answered, THE LADIES at the front desk were quick to jump my case and rudley tell me i needed to leave the building! Rude rude rude!! read more

Always late. Even when I make a appointment. It always takes over an hour for just a shot. Never consistent with pee test before the shot / swabs. Friendly but not fast at all. Even one time they all went to lunch even with me making a appointment, they simply don't care. I always wait an hour after I make a appointment. Need to hurry up on speed of service or get more doctors. Something. Going to stop going here and start going to another plan parent hood. read more

Today was my first experience with planned parenthood and I love them. The lady I talked to at the front desk was super friendly and knowledgeable. Once taken to the back I was greeted by a younger gal who was very nice, upbeat and professional. They made feel at ease. So overall great experience would definitely recommend them. read more

Was there 3 days ago and all I gotta say is wow, 1st off I'm a mixed woman and they put down that I was just Caucasian when it's as plain as day that I am mixed and have never once in my life been mistaken as just a Caucasian female, 2 I was there for 5 and a half hours just for a birth control shot!! I was the second person there and they were putting people in front of me that were also walk ins that came an hour after me! While I was waiting for my shot I could hear the doctor and the other women that worked there gossiping for almost 20 minutes! Unless you don't have insurance it is not worth blowing your day to sit in a waiting room that doesn't even allow phones and deal with other women that don't give a shit about you or the fact that you don't have all day to sit around for something that could take about half an hour at a real doctors office, please go make a appointment somewhere else, anywhere but here! I wish I could put 0 stars. read more