First time visiting this location, and the staff really understand how to give so much care to their patients while maintaining professionalism. As someone who doesn't have health insurance, it was very easy to get same day appointment and getting testing done. Dealing with health concerns is always scary, but Sharon and Lorraine put my mind to ease with how patient they were to answer all my questions/concerns and how much empathy they displayed throughout my entire visit. Despite being a clinic, the environment feels safe and supportive. Sharon especially made sure to take the time to go over all my options, and what resources were made available to me. From past experiences, health care professionals tend to brush aside any concerns I had while not taking me seriously as a patient, but everyone made me feel seen and cared for! I really appreciate how Sharon listened to my concerns, offered additional testing for preventive care, offered support + gave me a detailed list of resources, and not once placed any judgement on me. Truly truly felt cared for! read more

They forgot I was here. I notified front desk, checked in and completed the required docs online. My appt was at 1:30pm it is now 2:50 and I still haven't been seen. How this happened is beyond me. I hope to edit my review after my care. But this is aggravating. Im not usually the one to hurry service providers but if i hadn't, I probably would continue to wait for no reason. read more

I had such a great experience at this Planned Parenthood. I frequent this location often, and every visit has been consistently positive. The staff here is always kind, professional, and welcoming, I recently had an IUD insertion, and Stacy was absolutely amazing. She walked me through every single step, made sure I understood what was happening, and helped me feel calm and comfortable the entire time. Minerva was also wonderful and incredibly helpful throughout my visit. Both of them made the experience so much easier and more positive than I expected. read more

The staff here have always treated patients with respect, compassion, and zero judgment. Something that's not always easy to find in healthcare. For many people, this is one of the only accessible and affordable places to receive essential services. Losing this location wouldn't just be inconvenient. It would leave a real gap in care for so many people who rely on it. This clinic provides more than appointments. It provides safety, dignity, and support during some of the most vulnerable moments in people's lives. I truly hope this location stays open. Our community needs it. read more

My first time at this location and everyone was very professional. I had a couple of questions that needed answers and Minnie was able to answer and explained in details. Thank you for your help :) read more

My first time at planned parenthood! And the staff were very helpful, lovely and caring. I recommend this location. They take their time to explain everything and make u feel comfortable. read more

This location is amazing. Everyone was so kind. I was going to the location in Whittier and I was so tired of the staff there. Everyone was so rude at the Whittier location and could never give me answers for any of my concerns. Here at the El Monte location they were attentive and empathetic!!! Beautiful staff I truly am so so grateful. I am on a path to actually recover now . Thank you read more

This was my first time here and Im happy to say i felt welcomed and comfortable here at this clinic, they were fast with the appointment and Brenda was very friendly and helpful with what i needed help with today. She made me feel comfortable with my appointment since I did feel anxious about being there at first. Overall this clinic is a welcoming and safe clean environment as well read more

Gotta wait an hour and a half after my set time to come in at this point why make an appointment when they can't even stay on schedule

Had great care by of course lovely mini and Amp was very helpful informing me about everything. Also location is tidy and clean and the lady ate all very kind and welcoming. They wait was a little long but got out of there super quick 10/10 overall would come back here then the one closer to my house read more

Great place to get all your concerns answered. Minerva was an amazing nurse. Very compassionate, kind, and friendly. Got to meet the clinician right after getting tested and was able to have a better understanding of the clinic. Don't be afraid to take care of your health! read more

I love this location. Everyone is nice, informed and efficient when working. Even when there's more of a wait, the staff are always accommodating and communicative whenever I come by. Aileen & Chrissy, in particular are two super chill & friendly professionals who always work diligently to ensure they've helped you to their best of their ability. Highly recommend! read more

they take forever !! you will wait for almost 2 hours and it would be only 2 ppl ahead . sometimes they will take people ahead of you even tho you got there first as well. read more

I made a appointment and when that appointment date is was here i had a 2 hour Wait ! of course I notice people that were coming being Seen before I complained to the receptionist what was going on she mentioned 2 more people would be seen before me that they were short staffed unfortunately they only had one provider seeing all appointments but why would they not let me know so I can decide to keep my appointment and wait or reschedule no communication with the patient I also notice another person was waiting 3 hours too I don't know what happened to this place the service was good read more

Waited 2+ hours for an appointment I set a week ago. The staff just said to be patient as if I haven't been waiting for an eternity in a room full of people I don't know. I heard them laughing in their little office while multiple people were waiting. Horrible experience do not come here. read more

Very helpful with everything and very well explained these ladies were kind and help me understand everything they were giving me and making me feel comfortable Minerva and Megan were so kind thank you ladies read more

The staff took good care of me, they were very respectful and nice. I did walk in with no appointment, the wait was short. I will be coming back to planned parenthood, and I recommend everyone else to use it. read more

Good service and good plans take good care of patients not long wait hhhhhhhhhhhhhhhhhjh read more

Planned Parenthood - El Monte - Medical Centers Near Me - El Monte, California

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i am currently here in the office my appointment was at 11:30 it is now 1:25pm & i am still in the waiting room waiting to be called, i was not a walk in i made an appointment & they are calling patients who got here after me they even called in a walk in who got here after me this is completely insane & not okay i have never waited this long for an appointment in my life ever!!!!!!!!! read more

Helpful and fast service very clean facility as well they don't make you feel uncomfortable will recommend this place thank you staff read more

Planned Parenthood - El Monte - Waiting room - Medical Centers Near Me - El Monte, California

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After months of having problems and visit after visit, I finally met Barbara. She helped me figure out the root cause and gave me the care I needed. She was very attentive - she listened to all my concerns and answered all my questions. I am so grateful to have been treated by her. Very happy with her! read more

Quick and reliable, probably even more reliable than my primary care physician. The staff is so sweet and I feel safe when I come in. All the sites around the SGV have always been consistent with patient care. read more

This location is horrible!!! The front desk lady is extremely rude and unprofessional. Been here since 11:15AM it's now 3:15pm and I'm still here ( The whole team is unorganized. If I could give ZERO stars, I would. read more

Such an amazing place, the staff is the best. Barbara and Rose went out of their way to make me feel so comfortable. They are the best! Will be back forsure because of them !! read more

I recommended this location because the staff is friendly and helpful. The wait time is usually about the same every time I come here. 30-45 mins. Good place to get started on Prep. read more

I came today to planned parenthood and I got greeted and taken care of right away! They all made me feel very comfortable as well. read more

Planned Parenthood - El Monte - Lobby - Medical Centers Near Me - El Monte, California

The most uncomfortable part of this process is the questionnaire about your most recent activities. I always low ball cause it's embarrassing but I didn't have to this visit. The staff here are amazing at what they do. When I talk they listen and that feels good. I'm being heard. I thought I had a cold sore on my junk and was freaking out to say the lease. They calmed me down. I left feeling like I had a 3 hour therapy session and the test came back negative!!! Thank you El Monte read more

Minerva was AMAZING! She's so sweet, attentive, and so fast. I honestly wanted to be in and out because of my busy schedule and she was very helpful and through. Maria in the front desk was also very nice. Fast and friendly service ! Clean facility. read more

I definitely recommend this place.! super nice and i feel comfortable here.! Arelene super nice the BEST :) & Maria was super nice to very helpful as well.! They treat with the best care ! :) read more

I rate this location zero. I had an appointment and it took almost two hours to be seen. The staff seemed to be lazy and uncultured. When I asked where the doctor was and how much longer my wait would be, they couldn't tell me anything helpful. They said, if I couldn't sit around and wait for no set amount of time. I could reschedule. I waited two weeks for the appointment, took off work and organized my mother to come for my support. Absolutely no sympathy at all sad and ridiculous. If you have an opportunity to go somewhere else do it! Never have I ever received such poor care at a planned parenthood such a shame 0 stars. read more

Came here for a routine check up. The nurse and staff were very kind. Jia assisted me and was very kind, informative and helpful. As women we go through a lot in every day life and a routine check up is just an added stress. Thank you PP for making women feel comfortable through this process. read more

This office has a friendly staff from the front desk to the people that checks your vitals and history (Minerva). They are thorough with the questions to make sure they get the right info. This clinic also accepts certain insurance but offers free services if you don't have any! I would suggest making an appointment like what you would usually do, but they also take walk-ins. read more

Everyone was very friendly and helpful. The staff do make you feel welcomed and not judged at all. I received very good care here at the El Monte location. read more

My appointment was at 8:50 am but I arrived 20 mins earlier. The staff was very welcoming and made things quick and efficient for me. Minerva was great at making me feel comfortable and going through the procedure quickly and thoroughly. I appreciate all the care and staff here. read more

I took my niece because she needed to get a check up and some items just to be safe in her personal life. They offered her contraceptives, 2 types actually 3. They offer so much and not just for females, males as well. It's not just the stereotypical view of that one service everyone thinks is the only thing they do here. My niece said Minerva was the best and the nicest. read more

This place is a good they are well organized place the employees are friendly and well Informative

It was my first time at this location and the staff was extremely nice! The MA who helped me was Minerva and she listened to me and gave me helpful information. Definitely recommend coming here for any care. read more

I like coming here for my sexual health concerns and female check ups. Every provider that has provider care took the time explain and was very informative. Grateful for these services available for myself and daughters. read more

I absolutely love it here ! At first, I felt uncomfortable when walking in, but they always made me feel so comfortable, and they always made sure I'm okay and I understand everything. Definitely recommend read more

Receptionist and Minerva were very kind and courteous. They treated me with respect definitely will come back again.