I swung by to grab my first beginner acoustic guitar. Joe was knowledgeable and so helpful!…read more Pros + Service + Parking + Convenient hours + Maintenance: Joe said I can come back for any help I need for guitar maintenance. I appreciated that! I wanted to support a local business and I am happy with my purchase!

I was invited to play at a porch fest a week before the event, so I go into my closet to get my…read moreguitar and low and behold the neck had bowed and the strings were shot. well I call around for a luthier to help me out and all of them said it would take 3-4 weeks for a setup, so I get my guitar and take a ride over to Allentown music and meet Joe the owner and explain my situation and he finds me a guy that did it in two days, WOW! Great little music store,Great service,

I made an online purchase from them. I was literally just collecting data for a purchase sometime…read morein the future. They had one gorgeous blonde Bourgeois F mandolin. The price was already good, though probably outside my range. I had been looking at Eastmans but my shop doesn't carry the Bourgeois line. Owner Bill, without prompting, gave me on out-the-door number that was minimally higher than the Eastman I would have settled for. They wanted my business. They made it affordable, and I got the instrument I really wanted.

I successfully purchased two Bourgeois Touchstone Signature Guitars, the OM and the D, through mail…read moreorder from The Fretted Buffalo. Matt and Bill provided exceptional support, ensuring a smooth transaction by offering a return option with discounted shipping rates. Both guitars arrived in pristine condition, expertly set up and ready for play. I am delighted with my purchase and plan to keep both guitars. I highly recommend The Fretted Buffalo and would gladly do business with them again. - Tom

Had a small repair. Figured I'd have to leave it, but it was fixed immediately, and at a very…read morereasonable price. Great place to do business!

Ben and his family are amazing. His prices are amazing. He is also an amazing teacher who truly…read morecares and is so patient and truly one of a kind.

The storefront is closed and is for lease. My husband bought a used trumpet and brought it there to…read morebe repaired. Guess we lost his trumpet

Holly is a wonderful ambassador for local school music programs and private music studios. She…read morestocks a great collection of music books and supplies. Her instrument repairs are professional and priced fairly.

Wow what a great experience. I met with Chris Williams to purchase some new PA's. I have been in…read morethe music business for 30 years so I know what I'm after, but Chris helped me in ways I didn't know possible and information that I thought I knew but didn't . He was very informative and courteous listening to my needs and steering me in the right direction. This purchase was made so easy and effortless . If you're looking for any type music equipment see Chris Williams at Guitar Center and ask for him by name you will be happy you did!

Lots of guitars to look at. My son loves playing different models. The staff is friendly and…read morewilling to help.

Had a fantastic experience at Twin Village Music! I'm relearning an instrument and didn't want to…read morefeel dumb because I haven't played in 20 years. The staff at this store, especially Ken, made me feel right at home. He recommended exactly what I needed to get going. I saved some money because of the recommendations and felt super confident in my purchase of some supplies and a book. I've been able to play clarinet again and really enjoy it already. I'll be back!

Twin Village Music is a great music store. They have highly qualified employees to help with all…read moreyour musical needs. If you're looking for an item and they don't have it, they will source it for you. They repair all kinds of instruments. The technicians available to repair your instrument are very good. I've taken my flute many times and I am never worried - I've never had a problem and the repairs have been perfect. They have a great selection of accessories and also provide lessons for a variety of instruments.

We recently had our 90-year old baby grand piano restored and refurbished by Joe and his team, and…read morethey did an incredible job! It was in decent condition originally, but needed total refinishing on the outside and a good chunk of work on the inside. Joe and his team coordinated moving it across states and did a phenomenal job restoring this family heirloom. We couldn't be more happy with how it turned out and would recommend Illos Piano to anyone that asks!

This review is only for Illos' piano moving service--I'm sure that they do other things well, but…read morecan't speak to that. I had been looking for months to find a pump organ in Buffalo and when I did needed someone to pick it up and take it to my apartment in North Park. Illos took all my info by phone (type and size of instrument, stairs, entrances, etc.) and then gave me a quote that was a hundred bucks cheaper than anyone else I spoke with. Come moving day, they were at the pickup location right at the beginning of the scheduled window, had it loaded up before I even realized they were there, glued some damage that they hadn't caused in order to stabilize a part, and then met me back at my apartment. There, they assessed the three possible ways in, got the organ up a half flight of stairs without having to take the railing off, loaded her onto a dolly, and had her where I wanted within minutes. I am so glad that I paid pros instead of trying to move a heavy, fragile, 140-year-old musical instrument myself. Booking, communication, and service were all excellent. And I got this.

Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

There's a line from Harvey, one of my all-time favorite movies about a man and his imaginary…read moresix-foot bunny friend, about people coming into bars as strangers and leaving as friends. That's also, for what it is worth, been my experience at Music City Buffalo. I went in there originally for voice and guitar lessons after getting frustrated with my lack of progress on my own. The lessons--particularly voice lessons with Carina, store owner Vince Mastrantonio's partner--were helpful, and built a relationship that made me trust them enough to buy instruments (people in the business can be kind of shady, and so this is important to me). Vince will work with you (within reason, of course) on prices, and I've now picked up three guitars from MCB. (If you are a Gretsch fan, there is hardly a reason to go anyplace else.) I've also had my upright bass set up there, picked up a used amp, have another guitar repair planned, and will be back for guitar lessons with Vince--an accomplished guitarist himself, which is always a bonus in a teacher--likely this summer. I've always been happy with the turnover, the pricing on purchases and repairs, and the quality of the work. We've also taken to seeing their three-piece jazz-noir band, Carina and the Six-string Preacher, around town. They're cool people who like engaging with the crowd, and I think that's a good way to sum up Music City Buffalo as well.

Bought two guitars at the shop and had an older guitar repaired. Awesome selection and service!…read moreGreat guitar lessons too! Strongly recommend!