I successfully purchased two Bourgeois Touchstone Signature Guitars, the OM and the D, through mail…read moreorder from The Fretted Buffalo. Matt and Bill provided exceptional support, ensuring a smooth transaction by offering a return option with discounted shipping rates. Both guitars arrived in pristine condition, expertly set up and ready for play. I am delighted with my purchase and plan to keep both guitars. I highly recommend The Fretted Buffalo and would gladly do business with them again. - Tom

I made an online purchase from them. I was literally just collecting data for a purchase sometime…read morein the future. They had one gorgeous blonde Bourgeois F mandolin. The price was already good, though probably outside my range. I had been looking at Eastmans but my shop doesn't carry the Bourgeois line. Owner Bill, without prompting, gave me on out-the-door number that was minimally higher than the Eastman I would have settled for. They wanted my business. They made it affordable, and I got the instrument I really wanted.

Inattentiveness and shoddy customer service. Not what one looks for in a HiFi audio dealer where…read morecustomers' audiophile systems often easily run from mid-five digits and into six-digit values. Unfortunately, over the course of one month of back-and-forth questions and answers to and from the owners and/or representatives of Vinyl Sound, this is most definitely a one-star review. Highly surprising from a hi-fi/audiophile retailer, as I've only had one other negative experience in my entire life from a different retailer. My requests were seemingly simple: 1) bearing oil for my Transrotor ZET 3.1 turntable; 2) replacement belts for the turntable, and; 3) a request regarding the possibility of making a cover for my turntable. Over a 29-day period, here is the breakdown, in number of days, of their response times to my various e-mail requests: 1, 5, 8, 0, 0, and finally, after waiting 14 days for a reply, I sent a final e-mail requesting an update but have yet to receive an answer. It's now 22 days without a reply at the time of this review. There are many other dealers to choose from. Select another that's not Vinyl Sound and likely be much more satisfied.

Have made several significant purchases from them. They are fantastic to work with, and not only…read moredid I get what I thought was a very good deal, they did not charge for shipping. Can't recommend them enough!

Stopped into the Harlem Road location to inquire about music lessons. Greeted quickly &…read more professionally and was told there was a waiting list but given additional teachers who provide lessons. Glad I stopped in and received the info for get me back on track with my lessons in the next few weeks.

It's a real, old school music store. Lessons and rentals seem fairly priced. The owner and his wife…read morerun the business there for the past 30 years.

Had a fantastic experience at Twin Village Music! I'm relearning an instrument and didn't want to…read morefeel dumb because I haven't played in 20 years. The staff at this store, especially Ken, made me feel right at home. He recommended exactly what I needed to get going. I saved some money because of the recommendations and felt super confident in my purchase of some supplies and a book. I've been able to play clarinet again and really enjoy it already. I'll be back!

Twin Village Music is a great music store. They have highly qualified employees to help with all…read moreyour musical needs. If you're looking for an item and they don't have it, they will source it for you. They repair all kinds of instruments. The technicians available to repair your instrument are very good. I've taken my flute many times and I am never worried - I've never had a problem and the repairs have been perfect. They have a great selection of accessories and also provide lessons for a variety of instruments.

The storefront is closed and is for lease. My husband bought a used trumpet and brought it there to…read morebe repaired. Guess we lost his trumpet

I have never been so compelled to write a good review as I am right now…read more I took my tenor and bari saxes into Holly's Music for some maintenance and gave Holly a list of issues that I knew needed to be addressed. Some notes were stuffy, some were more difficult to control at low volumes, and some played too sharp or flat. I knew some pads and corks needed replacing on both, as well as some adjustments to cups and keys to correct small leaks. She found additional larger issues I was unaware of, like a bent body on the bari, which she corrected. Since repads can be both pricey and labor-intensive, Holly only replaced the necessary ones on each horn, and adjusted/reseated others as needed. Both horns absolutely sang when I brought them home to play! Like your eyes that get gradually worse over time until you realize you may need a new prescription, the tone and playability of the tenor that hadn't been serviced in years slowly got away from me. The horn blows so freely now, and the key action feels great. All the mechanics are much quieter and smoother. I picked up the bari used a couple years ago, so I never had a benchmark on it. It had at least two previous owners and is not the prettiest thing to look at with an impact dent in the neck, but it fit my budget. I am completely amazed at the difference in both the tone and the playability of this horn now. A lot can be done by the player to adjust the intonation of each note, and I can't believe how much (and for how long) I've been compensating on both of these horns. Regardless of how they are playing, I will bring them in to Holly for routine maintenance at least every two years. Best of all, the price of this work was extremely reasonable, and she turned them both around in the timeline I requested. Holly's attention to detail and the precision of her work are top-notch! Treat yourself to a tune-up if it's been a little while since your instrument was last serviced!

Jason and his staff are incredible! Put my mind at ease as well as the stress involved with moving…read more He has built himself a very great reliable Dependable business. Very affordable prices fully insured no hidden prices he and his staff were very professional and courteous. Very prompt treated my items with Professional Care and respect. I would definitely recommend these gentlemen to totally take the anxiety and stress involved in moving you will not be disappointed. they will put you at ease as well is your precious household items. Call and ask for Jason I cannot say enough great things about his company.

Excellent, prompt, and attentive service, fantastic overall experience…read more I had an excellent experience with B&F. Their movers (the owner and his son) arrived on time and came fully prepared with furniture pads and the necessary tools to transport all my furniture (even being prepared and easily able to transport an oversized couch down over an exterior balcony when it would not fit through the stairs)! They were courteous and clearly experienced and took time to ensure none of my belongings were damaged during the move and that they were securely packed in their truck for transport. For some of my items that needed to be placed into storage, they helped me organize everything "Tetris" style to the point where I was able to use a smaller storage unit than originally expected. The savings from using a smaller unit alone will likely pay for the entire cost of using movers over the next few months! All in all, I was extremely impressed with my experience with B&F and look forward to using them for my next move (whenever that may be).

Do not use this individual to service your guitars. I wanted a setup and string change. Instead he…read moreremoved the Ernie Ball Compensated Nut that was factory installed on my Schecter Custom Solo and replace it with a generic nut. He never said anything about it. I'm a beginner guitarist and he thought I would not notice. He is actions were not only unethical but possibly criminal considering the cost of the guitar he manipulate. An honest luthier verified his dishonest. Now the hassle of going to small claims court to recoup the money I am now paying to fix my guitar. Go elsewhere for your guitar servicing needs.

From the owner: Hi, my name is Jeremy. JD Guitar Setups is here to help get your guitar or bass playing and…read moresounding great! I am located in Lancaster, NY and have many services available. Starting with basic setups to nut repair/replacement, fret crowning/filing, bridge/trem adjustments and pick-up adjustments to name a few. I have been in the Buffalo music scene for 25+ years (playing my first gig when I was 14) and I know the feeling when your gear is just not performing to it's full potential. I am here to help get your gear playing as it should, and adjust it to your playing preferences! ​Rock On! Jeremy

Contacted to get my older piano tuned...Kevin came out and tuned my old piano and played a…read morewonderful song before he left. No more excuses to resume my lessons & practice. Highly recommended.

We recently had our 90-year old baby grand piano restored and refurbished by Joe and his team, and…read morethey did an incredible job! It was in decent condition originally, but needed total refinishing on the outside and a good chunk of work on the inside. Joe and his team coordinated moving it across states and did a phenomenal job restoring this family heirloom. We couldn't be more happy with how it turned out and would recommend Illos Piano to anyone that asks!

Good sized rooms with 24/7 access and a lounge area with ping pong and foosball. Great place to…read morerehearse.

Buffalo Band Space is a community dedicated to helping artists grow. Unlike many others, this…read morerehearsal space allows members building access 24/7 so whenever inspiration strikes - you are able to get in and practice. The rooms are reasonably priced and are all designed to facilitate a professional sound and present an environment that will enhance your creativity. Free WiFi Bar, Ping Pong table, coded-secure entry, and other amenities on site, with continuous updates and improvements. Buffalo Band Space is home to some of the city's most talented/up and coming bands. If you are a musician looking to grow with other musicians this is certainly the place for you.