Quality/Quantity - So unprepared on this trip! Did not know there was a PF across the street from my hotel... Anyway, I had time to kill while my wife shopped at TJ Maxx so came here to use their massage chairs and tables. But then I also forgot/left my airpods in the hotel room. With the rain/storm, there was NO way I was going to walk back. Ambiance - Decent size location. Many windows facing the mall, so I guess all the people walking by can watch you work out?!?! Similar to the one in Blossom Hill, San Jose. Even the Walnut Creek PF had too many windows for my liking. Two entrances, I entered from the rear of the building. Service - 5 stars, the team was welcoming. And patient with me as I have never had to fill out so many forms/steps to use the massage equipment. This is the first location that I had to do like 10 self service kiosk steps to use each massage machine! So many disclaimers, did someone get hurt?!?! Price - $15 to $24.99 a month. I am a black card holder. Owner Comment - Congrats on your success since 1992 with your 2,500+ locations. And with this new location since June of 2022. read more

See all

The main and only entrance is in the rear of the mall which ends up being in a homeless camp. I stopped in to use the restroom and changed my clothes in there for 15 minutes, came out and someone slashed all my straps to my cargo bag on top of my SUV roof. The place on the inside was nice just like any other planet fitness but it's completely dangerous. I was told at many places to get a cargo net to resolve my issue from the damage that this is a frequent problem in this parking lot there there was a man walking all around the back parking lot with a bull whip just whipping it up and down the parking lot area. read more

I read unfavorable reviews on this location regarding homelessness in the back parking lot (which is the main entrance) and opted to park my car in the front lot, and use the front door, which was propped open. Inside the mall, this PF is very nice, afternoon staff was professional and friendly, showers were clean and hot water was abundant. Maybe it happens to be that after hours, the front entrance will be closed, but my experience during the middle of the day was great and would recommend. read more

I walked into Planet Fitness this morning and the guy at the front desk tells me that the girl with the purple hair claims I touched her inappropriately. She said it made her feel uncomfortable when I walked by and accidentally bumped or brushed up against her lol. Thats incinuating that I possibly intentionally touched her. Look at the video footage of the incident,does it look like I was trying to touch her? Gimme a break this is crazy. Even if I apologized to that employee she still would have said something. I'm a big guy,I weigh 260 and I'm 6-1. If anything she should have apologized to me for being in my way when I was walking by.This is a joke . Yeah I would really do something like that to an employee so I can get my membership cancelled. This is so stupid. Now all the employees think I may have touched her inappropriately on purpose. Other members may think the same. Cancelling our memberships immediately and so are a few friends of ours. We are going to have to contact Planet Fitness Cooperation and complain about this matter and maybe they will look at the video footage and decide if I brushed up against her purposely. Hey lady,how bout stay out costumers way when their walking by? Or maybe don't talk about people unless your 100 percent sure what is going on. I would never do anything like that. So yeah the guy with the bull ring piercing tells me this at the front desk and the girl with the purple hair is the one who claims I possibly touched her in a inappropriate way. Once again,look at the video footage of the incident and you will see the truth people. Planet Fitness Cooperation is going to love hearing about this. Do I look like a man that would do some like that? This is joke I was just getting a workout in before Church this morning and I have to hear about this stuff read more

Planet fitness is great when it comes with price and machines but the environment is depressing, it's like no one is happy there, also the staff especially the person looking at the cameras harass you when you have a bottle water next to you, especially if you have wraps for joints, you can't even keep them next to you, can't even workout in peace without the staff bothering you, great for price and equipment but not really the place you wanna be when it comes to peace of mind. read more

I'm a member from 4 hours away and I decided to check these guys out in Eureka. The staff were nice and helpful, they were set up different from my home location and the staff walked me through everything. The gym is clean, organized well, and the spa had the hydro massage table and hydro massage lounge, the massage chairs, the angel machine, and a wellness pod. Definitely a great value! read more

Planet Fitness - Tootsie Rolls - Trainers Near Me - Eureka, California

See all

We're Planet Fitness members, we joined because they have more locations nationwide than any other gym. We travel a lot and this makes it easy for us to workout pretty much anywhere. We're currently on a four month road trip and we must have visited at least seven different locations already. This location was clean, the staff were friendly and there were only a few machines that were not working. It wasn't busy and we were able to use all the equipment that we wanted to. Locker rooms, bathrooms and showers were clean; but the showers were a little small. read more

Planet Fitness - Trainers Near Me - Eureka, California

Stopped by for a quick workout while traveling through the area. The women's locker room was incredibly clean. The gym is small but had ample equipment available. The machines looked to be in good shape, and there was plenty of paper towels and cleaning spray on hand. Staff was friendly, lots of parking. read more

Canceled my membership today because of inconsistent policies/enforcement and employee attitude. Morning crew is great but afternoon staff needs an attitude adjustment. Farewell, planet fitness. read more

Absolutely the worst service ever!!!! Here's a more detailed and descriptive version: I've read plenty of negative reviews about Planet Fitness but decided to give it a chance after moving from San Diego. Big mistake. This location was a complete disaster and confirmed everything I've heard online. Despite my company offering a free day pass through its perks program, they flat-out refused to honor it. Instead of being helpful or even polite, they were chewing snacks like popcorn and candy . It gave off a cheap, careless vibe, like nobody there cared about the customer. If you've seen the memes and horror stories about Planet Fitness on social media, believe them. This location was a perfect example of why their reputation is so bad. Save yourself the time and frustration--don't even bother stepping foot in this place. read more

Absolutely amazing! I love this gym. The staff is amazing, the gym is clean, and there is a great variety of equipment. I definitely recommend downloading the app. You can get workouts and make appointments with the trainer on staff. Who is awesome btw. In an earlier review I made a comment about the new wellness pod and not being able to relax in it. Well, now it's awesome! They put a door on the room and it is wonderfully quiet and calming. I want to use it every day. With the wellness pod, massage chairs, and red light therapy the black card is definitely worth it. read more

Planet Fitness - Neat looking and comfortable, but completely open to the gym, noise, and passers-by. - Trainers Near Me - Eureka, California

See all

Was interupted mid workout by an employee on my first set, telling me that they don't allow open-toed shoes, and I told him that the other day the workers didn't seem to care, but he started to get aggressive with me, so I left at that. 0/5 stars if I could at this location. Bring your business elsewhere. read more

GERARDO IS RUDE AND INCONSIDERATE, they charge money monthly AND annually and dont tell you about it. your better off working out at home and getting equiptmwnt, because they will scam you out of random fees and GERARDO the manager wont care if you cant afford it. Horrible management read more

They wont respect your requests to cancel accounts. I've been charged for 8 months of service that I did not request. They insist that they cannot do certain actions at their physical location, like cancelling accounts. So when you contact the main offices via phone or email, they tell you that you need to do it at the physical location. You get run around in circles with these people. Go to a real gym. It costs more, but they wont grift you. read more

Employees are horrible at the eureka location. the one employee inststs on cleaning the machine that I am using. I told them to please stop I have some health issues and they said no they are just doing their job. so I had to move to a different machine. I contacted management about the issues I am having at this gym and they would really care less. told me this is just a beginner gym ? not really sure what that means. guess you get what you pay for here. $10 a month... read more

Planet Fitness - 0 people in here and she needs to clean the only machine I am working on - Trainers Near Me - Eureka, California

If you don't really like working out. This is the gym for you. You see, this is a judgement free zone. Unless, of course, your name is Ricky, and you wear a muscle shirt, and drink from a gallon jug of water. In that case, not only are you judged, but they actually put up a big sign ridiculing you. You see the hypocrisy in this, don't you? I mean you have to see the hypocrisy. Right? No barbells, no benches, no squat racks etc. If I lived around here, I'd find a real gym, or set up a home gym, and invite Ricky to come to a real judgement free zone. read more

Planet Fitness - Judgement free zone???? - Trainers Near Me - Eureka, California

See all

I was planning to sign up for two memberships today at the Eureka Planet Fitness. Not only were we treated like children by the front desk clerk, what seemed to be the manager on duty made an agist remark when I questioned why I would need to add an application to my phone in order to sign up for a membership. Also, why is there a sign up fee when I do all the work? When I questioned the request for access to my bank account when I had a valid credit card, I was told that this was the only way to pay for a membership. No exceptions. This location pissed me off and lost out on two solid Black Card memberships, but by the horrible Yelp reviews of the facility, it seems as if we saved ourselves a lot of trouble. read more

I have had two very unpleasant interactions with one of the employees at the front desk. Unfortunately, her name tag read "staff" so I do not know her name. She has platinum bleached hair, wears glasses, and has a thin frame. She appears to work Saturday evenings and Sundays during the afternoon. Sometimes, I forget to bring my phone in with me. When this happens, I ask the person at the front desk to sign me in using my phone number. Twice now, when I have forgotten to bring my phone with me, she has given me attitude. She was visibly bothered that I interrupted her playing with her fake nails and chit chatting with other employees. During this last visit with her, she told me "We want to keep this from happening again". Uh, keep what from happening? You actually doing your JOB? It takes about 5 seconds for the other employees to sign me in using my number. And they don't try to make me feel like a loser because I'm not glued to my phone 24/7. Seriously, it was like she wanted me to apologize to her or something! Both times her attitude made me feel disrespected and it stayed with me during my workouts. This girl really needs to be taught proper customer service. Or just plain manners. (Maybe the girl with the bright green hair can teach her... I wish I knew her name to give her credit because SHE has some of the best customer service I've ever had!). I actually have avoided buying drinks or signing up for the massage chairs if she is the only one working up there. I just don't want to deal with her at all. read more

I'm definitely not satisfied with Planet Fitness. I wanted to trial the gym for a couple days when visiting in Eureka, CA. While they wouldn't sell me a day pass for my daughter, who is 17, to work out with me, they were more than happy to try to get me to buy a membership for her for just two days...a membership complete with start up fees and membership fees. So she can't trial the gym with me because she's under 18, but she can have a membership there under 18??? There is a planet fitness location near my home, but since they aren't accommodating, I will never join Planet Fitness. read more

Not a fan of their contract that looks out for them and not the customer. Unable to cancel my account until I pay the $40 ransom. Good job planet fitness. read more

I've tried other gyms in the area and planet fitness is by far my favorite. The equipment available at this gym can accommodate every level of training. The hours are perfect for my busy schedule. The space is enormous, clean, people are friendly, staff is knowledgeable and most important the judgment free attitude makes me feel PUMPED! Thank you Planet fitness for supporting my fitness goals. read more

This gym is in a large mall where half (or more) of the stores are closed. You can't enter the gym from the front of the mall you must go around to the back. While parked in the back preparing to go inside I was approached by aggressive panhandlers. It was broad daylight but I was frightened by their demeanor. There were several just standing about. I saw no security and I was also afraid to leave my car in the lot while I worked out. read more

Horrible customer service, plus refused cancellation if I don't come in person to do so. I'm out of the area and unable to do so, but they continue to charge my account though that has been requested several times. They continue to withdraw money from my bank account, forcing me to put a hold on further transactions. Don't go there! read more

I like Planet Fitness, however, in my opinion, the music interferes with exercising. The music can be too loud and/or tinny sounding which begins to grate on me after awhile. Would prefer no music. Thanks. read more

The only thing going here is it's cheap and not crowded. The login bs at front with app is super buggy and you have to connect to their Wi-Fi each time to even enter that dam gym. Many times it doesn't work and they have to manually add you at front. Also the fact you can't sign up without giving them your checking account (cash and credit cards are useless) info shows how predatory this place is. read more

Coming from a 24 hour fitness Super Sport, this gym is a huge downgrade, but I have no other option as I am only visiting for 5 weeks. I decided to try their $10/mo membership advertised, but didn't know there were a lot of catches to it. It wasn't straight up 10/mo, but included activation fee and on top of that you don't get a FULL month's worth of membership. I signed up beginning of July, but they told me I had to cancel before July 25 to avoid paying extra fees. This doesn't make sense because my FULL MONTH membership should be active until Aug. It's a clean gym overall especially the locker rooms! The front staff however, are pretty slow and not attentive at all. When I come into the gym, I expect to be checked in ASAP so I can go straight to working out. The staff usually just stand around and don't acknowledge you. Equipment is pretty new and well kept. My only complaint is that they have a lot of the same equipment, they should throw in an area to have free bars for deadlifts and chest press. They also should invest in some 35lb plates. The other weird thing is that they don't have enough mirrors in there and they're not placed in various spots so that you can check your form when lifting. This gym is more for like if you're a beginner and just starting to learn how to gym. I do appreciate the fact that there are barely any people here even during rush hour! Another negative is that they have a tanning bed room, but not sauna? I find this VERY odd 'cause a sauna is pretty standard at most gyms. It's located in a "mall" area, but there are lots of ghetto people and homeless so be careful when parking! I would advise parking in the back where they have cameras. Anyway, it does the job for out of towners like me that want to get work outs in. I like that they're also open 24 hours on certain days. read more

HELLO!!! I need some help. I want to cancel my membership but I'm not longer in the country. I can't make international calls and I can't find an email to send a letter confirming that I don't want to renew my membership. Eureka club. read more

Beware when purchasing "black card membership " We purchased our membership in Flagstaff and attendant showed us black card amenities stating both member AND guest could use the amenities only to be informed in Eureka Ca. that it was for black card members only. Website also falsely states this . Otherwise great facilities just misleading advertising. read more

Specific to the Eureka, California location and an employee who is extremely unprofessional. Management couldn't care less. Don't recommend this place. read more

I fail to see any big problems in this facility. I have been going here three years. It's clean, friendly, and when are the Tootsie Roll's coming back? I'm there are five times a week and also going to the San Bernardino Planet Fitness. This one is by far friendlier. read more

I think that the people,e who work here are really nice and they always make me feel welcome and comfortable. Every time I come in they are all smiles and just super welcoming. The facility is super clean and the equipment is in great condition. Last night I had a circuit training session with Liz and she is amazing! I have never felt more comfortable learning something new as I was with her. She is super positive and encouraging and I loved learning new techniques from her. I honestly had so much fun. I look forward to going to PF every night after work, oh and the Hydro therapy massage lounges are so nice. Every time I go to this gym there is equipment available, hydro beds available and super friendly people. It gets a definite 5 star rating from me. read more

lecsi is an amazing personal trainer. When I first started working with her, I thought I was really strong...then I went through an intensive abdominal surgery and I came out even stronger the way that she coaches you through mental and physical trials is amazing. I could not recommend a trainer more! read more

Planet fitness I have a membership from my previous town I lived in, it was easy to transfer the account. However the membership is a dollar more here ‍This gym is smaller which is no big deal. There are a few machines they don't have that my old one did but I'll find new ones that work out the area I need help with So one Friday we went by after work to find them closed! there were staff inside that payed no attention to us as we tried to open the door before realizing they weren't open. & the signs says open 24 hours, but then says 6:00am-9:00pm umm!? Lol so I'm gonna ask next time we go in, what does that actually mean. My gym from Modesto was 24 hours! But overall gym is clean and staff are nice. read more

Planet Fitness - Massage chairs - Trainers Near Me - Eureka, California

Went and met the trainer and did two work outs with her. She made me feel confident about going to the gym. Very helpful people. Nice clean areas. Lots of lighting. Tons of TVs set to news for when your working out. Clean areas. read more

Clean gym good hours nice staff

I was told month to month. No contract. 10.00 a month. Suddenly they added 4 different charges! A 39.00 fee after 2 months, 15.00 a month not 10.00..90 days at first gym before you can transfer. Oh, and do not forget the cancellation fee!!!! They require access to your bank account or you cannot join. They make it sound so good but they will take 3 times what you signed up for. For me i expected 49.00 in charges. But what they took was 139.00! Then they will NOT negotiate. Their headquarters says call your gym and the gym manager says "Those are the rules." No exceptions. Dont sign with them! They are deceptive. I was staying with friends in Eureka cause i losst my house in the Campfire. He didnt care. read more

Friendly staff, but my car got broken into in the parking lot, as did another person. I know PF isn't responsible for this, but I'm on vacation passing through. I got a vibe that it didn't feel safe, and sure enough I got a bunch of stuff taken out of my car. I could hear people talking in the bushes behind the gym. A fence might've helped with the tweakers hiding in the bushes waiting to break into cars. read more

I hate this place. i cancelled my "membership" a year ago and just found out theyve been charging me the whole time without a word. ive seen numerous other people with this problem resort to putting stop-payments against them. They will not leave you alone and they will not give you any of your money back. Even if you stopped your account 500 days ago. Quite frankly, im furious. read more

I read the previous reviews of PF and was admittedly a bit nervous signing up. However, this is actually a really fantastic gym and I couldn't be happier. I never have issues with the WiFi, signing in each time is a breeze, every single employee here is so nice and smiles and greets you, the facility is astoundingly clean, I love the ease of using the PF app, I love the extra amenities like the showers and lots of tvs, the array and amount of equipment is excellent, and the overall vibe being in the facility is kind and welcoming. read more

The people at the front desk in the evenings are wonderful. The morning crew is unfriendly and rude. No smiles or hellos. They give special treatment and skip over people who have been waiting in line longer. Love this gym, but I think I will skip the mornings until their morning employees get some customer service training. read more