Went in today to get 2 new phones and transfer 1 line. After a young man Michael Towns (who was…read moreabout to go to lunch, But helped us before he stepped out) helped us. We not only got the phones but decided to switch our cable and internet as well. He was GREAT. Went above and beyond to help us. We went to all major phone companies in the surrounding area and this was by far the best deal for us. Because we looked for the best value, this was a 2 day process for us so I know it took a little extra time, again Michael Towns was really, really great and helped us understand all of our options. If you go in and get him you for sure will experience great customer service. I do have to say I watched the other reps with other people coming in and they all did a great job too. Super friendly and informed staff. Thanks again Micheal! (I did not know this guy until today, this is a honest review after receiving great service) *Bonus for our family- it was only $5 a phone for insurance! Other places were way more. Totally worth checking out.

A manager standing around doing very, very little to help the one and only hard working guy in the…read moreplace while 3 other employees walked to the back room. 1 of them left the building and the manager, who was of little help to anyone, let it all fall on the shoulders of the only hard working guy in the place. It took 1 hour to exchange a faulty modem. The manager could have done more to help the 15 customers waiting. Many of whom had their issues solved within a minute. For me it took 30 seconds. The young guy with dark hair, beard and moustache is being exploited by the other lazy workers, including the manager of the store. No respect for any of them workers, taking advantage of the only hard working guy in the place. The manager is a complete waste allowing that to happen. Get rid of your store manager. He is USELESS!!

I cannot use Spectrum provided internet in the living areas of our home. I am a "Signature"…read morecustomer who spends $300 a month for WIFI, tv, and phone that cannot reach more than 20 feet. I cannot use the internet for Netflix, games, etc., as our living areas are too far from the router/modem. In fact, I can't use it in the next room. And Spectrum's answer is always the same, "we are not responsible for providing the internet within your home. We just need to provide a signal to your home." Let that comment sink in for a bit.

This is a review of the Dish corporation. Not of an installer service. Extremely expensive tv…read moreprovider. Not that they all aren't. They are. channel quality is okay for me. There should be a better channel selection process. All of us get stuck with channels we dont watch or dont like. I would give more stars if we were allowed to select only those channels we want. It would be 4 stars. But the price is what dropped the rating. Better picture clarity would also help raise the bar

Fraud!!! Beware!!! This company called KR Communications is…read morea fraud business which doesn't pay their clients after service. I am a victim of them so i want to warn others to beware from them. I have already filed a complaint with BBB against them. They owe me $912 and are denying to pay and providing false documentation that it was been already paid!!. Please stay away everyone!!

Horrible! Do not communicate, late to appointments - if they even show up. Directv should rethink…read moretheir model, I will never recommend or use them again due to their third-party contractors. I've had several requests for tech to come out for two months - still nothing. DO NOT USE THEM!

Worst company! My grandparents were customers. After my grandfather passed away, my grandmother…read moredecided to sell her home. She cancelled over the phone. She was told that everything was ok. After she moved she started receiving phone calls about paying a bill that she didn't owe, because she was no longer a customer. She explained time and time again that she cancelled her service, that her husband was the name of the bill and he passed away! All of which does NOT fall under breach of contract!! She then moves out of state. They apparently sent her "account" to some bozo collections company called "perfections collections". Allow me to add before I go further, a collections company, claiming to be under Vivint, has been calling my grandmother (who did I mention is an immigrant and speaks broken English), had been harassing her saying that they are going to call the police on her! To add, that they are going to bring her to court and sue her! They then claim that she owes HUNDREDS of dollars more than what the original "outstanding" bill was. Now. I called Vivint on behalf of my grandmother to try and resolve whatever I could. To get any information so that this can stop. They state that ALL collection agencies that work under them, are good companies. That they do not handle legal issues and do not harass customers/outstanding persons. That this person that keeps calling her is most likely a fraud. I have tried to call this collections company and left a message for them to return my call. They have not. This makes me believe that this collections company is the fraud. How can they treat someone like this?! It's inhumane! They won't give her an account number or name or phone number to call them back and hang up on her every time. Something isn't right. All being said. I have personally been a customer of Vivint in the passed. There was NEVER an issue to cancel service. We cancelled and that was it! They are, however, handling my grandmothers case without regard (especially her health). The company that collects works under them. I am disappointed that they won't do anything to alleviate this situation with Perfections in any way, especially since there was NO breach of contract to begin with! I do not lie. I do not make false reviews. This is the Gods honest truth. We have had to also go so far as to get an attorney over this matter! If their collection company isn't the one harassing her then how do they have all her information in regards to this company?! A security company should be able to secure ALL their customers information. I am giving a bad review. I do not recommend a company that cheats people and handles them like cattle. I do not recommend a company that allows sub companies to treat people so badly that they end up in the hospital! Edit as of 9-12-2017: Our attorney received a notice of confirmed cancellation and good standing from the chief compliance officer. Everything is good now. Thank you Vivint for resolving this matter.

Be very careful when signing a contract with these thieves, their is no way out of it. You cannot…read morereturn the equipment, or get a discount on the months remaining. The contact can't be cancelled on the phone, and you must send in a letter with no confirmation they even received it. I find it ironic Vivint is suppose to be protecting you from thieves and they are the biggest on the block.