I bought my wife a shirt for Christmas in early December and it was the wrong size. She was finally…read moreable to get to the mall to exchange it today Jan 16 and was told no exchange or anything because it was over 30 days. I buy her gear there every Christmas. Not again.

Service: bland. Selection: mediocre. But the real kicker... NO REFUNDS ON JERSEYS. Stay away. Do…read moreyourself a favor and walk 300 steps around the corner and grab a jersey there with refunds and better prices or... simply order online and save 40 bucks or more. Business is standing on a faulty system. Bound to crack and crumble soon. 2025 and no refunds with tags makes no sense. In short l, purchased a jersey but found it for 50 bucks less online and with free shipping. So I decided to return it SAME DAY. Was denied a refund. Fool me once, shame on you. Fool me twice... not happening. This is enough to never return to this small shop again. Way too many options out there.

I just love this store! The sporting goods store is big with a variety of brands. I come here for…read moremost of my Patagonia stuff. The service is always kind and fast. I think they have good value on certain brands and occasionally some rewards if you are a member to the free program.

I had three golf gifts that I needed to return to Dick's. I'd keep them, but they're all the wrong…read moresizes. I was greeted as I came into the store. I didn't have time to shop today, was just here to return my gifts. No line at checkout and a smiling friendly Gracie greeted me. I did have a receipt, but all I really cared about was getting a store credit and coming back when I had more time to shop. Gracie was professional and did the return with no problems. I'll be back soon there's a great sales in the golf department

All the stores I went to didn't have the nicest cleats or size I was looking for. This store had…read moreeverything I was looking for. Great service

I love this store I always get my soccer equipment and the Service is Amazing so l recommend this…read moreplace for Soccer equipment like balls, And your Favorite team jerseys:))

This Big 5 on Ming Avenue has some of the friendliest staff in town. Every time you walk in,…read moresomeone greets you and checks if you need help while you're looking through the displays, without bugging. Right now, a lot of the stuff is up to 70% off. The discounted shoe section is big right now after the holidays. It's a reliable spot when im looking for sports cards or hot wheels. The only real downside is the pricing. When you compare it to the Big 5 on the east side, this location is noticeably higher on many items, so you trade a bit of extra cost for equal service and similar convenience. Ultimately, a 4 experience for higher prices for the exact same product than the East side location.

We love coming here when we don't wanna pay Dick's Sporting Goods prices. They always have a pretty…read moregood selection of all the sports equipment. We have always had friendly service and they will always tell you about any coupons they may have...(you just have to ask!) thanks for always giving us a better bang for our buck!

I agree with Robert B. I went there as my picture proves this place is packed. There really is no…read moreroom to move around. The selection is vast. However these guys are overcharging of merchandice I can get for $10.00 to $20.00 less some where else. The worst part is the people that work their want to argue with you over the price and won't budge. I know hagling is a lost art but when you find a price of a jersey some where cheaper where are you going to go? The cheaper price. To fix this place competitive shopping is a must. $30.00 for a hat that I can get for $20.00 at Lids. They would have to keep up with the compition or they will be auctioning their goods here soon because they can't afford the rent in the mall. Next get rid of some of the stuff and put some in a storage. There is no room to move around. Last start selling on line. Your not making a profit that is obvious on how much stuff is on the floor. I hate the say it but stores like yours end up failing and fall off the map because they refuse to change and want to be stuborn. I won't spend a dime in this place tell the above happens.

Poor customer service. Unpleasant experience with an argumentative worker. I would imagine that a…read morelocally owned business would have it a little more together. I will probably never visit this store again.

The customer service at this store has been unparalleled, in my experience. Family run with love…read moreand you can feel it. They have an excellent selection of fine men's wear and a decent selection of men's casual wear (think Tommy Bahama). Their tailored jobs come out nice, too. Their selection accommodates a range of prices and my husband and I have stopped wasting our time being patrons of other men's stores. Snead's is your place!

Jason was cool it was good to have a guy and to help me with a couple of suggestions the blonde…read more lady, with the glasses I forgot her name was really cool and was able to get my military discount added to the order. They have a really good inventory and selection, plenty of clearance or marked down items. Go check them out...onltbreason for 4 stars is I had to go back because I was o recharged for a marked down item on the tag that rung up regular price and Noone including myself caught it until i was down the road, so I had to drive back to get my charges adjusted..

I just want to add that I had resolutions team reach out. They were able to compensate me for my…read moreitems. I don't trust the store or their processes, nor will I be utilizing my gift card. But at least the matter I feel was given attention and I hope things improve.

No online purchases. I have a son in Bakersfield and looking to surprise my son with a special…read morejersey. Was told this store might have what I was looking for. No website, no sale. Besides, to many negative comments for me to buy here.

OMG! If you want people to shop in your store, TURN THE DAMN AIR CONDITIONER ON!!!!! Unless you are…read moreinterested in sweating, don't go to this store.