The best vet clinic I have ever taken my pets to! Dr Mannix is knowledgable and experienced. He and…read morehis staff are responsive, great communicators and kind. They care about your animals and give you the information you need to make good decisions about their welfare. Having them as our family vet gives me immense peace of mind.

My parents have been using St. Charles Vet Clinic for at least 12-15 years now and they love this…read moreplace. They have taken all of their cats there and can't say enough about this place. Since moving to Stewartville a few years ago they still make the drive to St Charles for their cat. Staff is always very nice and professional and accommodating.

Last week we had to make the tough decision to put our Clyde to sleep. Dr. Berends and all the…read morestaff were so kind and wonderful during this difficult time for us. It take a special person to be able to do what you do. Thank you!

It speaks volumes that the person boarding your pets for four nights and five days learns their…read morepreferences and mannerisms during that short time. Super big thank you to Bobbie at Bob's for the great one on one attention given to my two dogs! I also appreciate immensely how accommodating Bobbie was with my uncertain travel schedule. 100% will use this service again. Two happy dogs - Bentley and Bleau are now at home dreaming about their "vacation" (deep sleeping and feets running). Thank you!

When I first moved to Rochester, I was in need of dog boarding. I called the biggest one in town…read more(you can imagine what business I'm talking about!) and took my dog out for a 10 minute "test" they called it. 10 minutes later I went inside to see how my dog did and I heard my dog barking frantically in a cage. ??? HOW did that happen in 10 minutes? Apparently they put my dog in a small room with a vet and another dog and they said he didn't do well...of course not! He doesn't know any of you and was scared! I immediately went to find another company and found Animal Friends. I told them of this situation and they said to bring my dog down to meet them, he did fine as I expected and my dog has now been happily boarded for 2.5 years. I travel extensively and appreciate that it's a family owned business that actually cares about my dog. They know I travel and accomodate me too because some nights I come in late and picking up the next day is better for me. If you are looking for a great dog boarding company that will treat you and your dog like family, I totally recommend Animal Friends.

This clinic is very customer service oriented. Whenever I speak to any of the staff they are always…read morecourteous and exceptionally helpful. What an absolutely wonderful place!

We have used Byron Pet Clinic for our family dogs for decades. We have always received the best…read moreservice at affordable cost! The veterinarians and staff are second to none and always providing the best care possible for your pet.

Excellent front door service. My dogs love him and they always look fantastic when Noah is done…read more Great prices too! Definitely recommend!

My dog has terrible anxiety about getting his haircut. He has been kicked out of one place and not…read moreallowed to be scheduled at another. Noah has been amazing with him. The cuts are not always perfect but that's ok. Before my dog needed two types of pills to almost sedate him for a haircut. On the third haircut with Noah my dog did not even need medicine. He seems to really enjoy his time with Noah.

Sue was very compassionate, she came in exactly how we wanted and took our baby away. She called us…read moreon the day after and we got the urn of our baby back to our home again. Hanai is great and we will hopefully use them again. They do pickup from home.

Our Henry baby had a brain tumor and he died December 22. Our hearts were broken. We called…read moreseveral pet cremation services and were told we would have to wait a week as it was Christmas. Not Hanai. Here were warmly welcomed and they offered immediate service, even staying late to receive us as we traveled over an hour to get there. She was able to meet our need to have Henry privately cremated and returned to us the following day. I also wanted him placed in a box my grandfather had made. The space was so warm and welcoming. And by the door of the farewell chapel (for a lack of a better term) was an "H". That was my sign. I was leaving my Henry in good hands. The next day were were called and able to pick him up early! The whole process took less than 24 hours. My questions, concerns and worries were all addressed. My need to have my baby cocooned in his blanket with his fav toy was not questioned. She was able to wrap Henry's ashes in a section of the blanket. They took lovely paw prints for us. They understood how special Henry was to us and our need to have him returned home to us before the holidays. I can not say enough good words about Hanai and the people who operate it. You can trust your furry four-legged babies in their hands and to ease you stress during difficult times. I highly recommend Hanai Pet Cremation. I also must add she lovingly helped us remove Henry from the van and place him in the "chapel" She was so kind and understanding. My Henry would have liked her..

Angela is able to groom both of my nervous Yorkies, and not only groom them but make them look…read moregreat! Other groomers were not able to achieve a full trim, including nails, unbelievable!! She obviously has a very calming way about her, with a great understanding of dog personalities and ways to calm them. I highly recommend her!

I am here from out of town with my service dog, Murry, while my mom receives care at Mayo Clinic…read more We hadn't planned to stay here so long, and before I knew it it was time for Murry to get a haircut. I don't know anyone in the immediate area, so I had to rely on online reviews to pick a groomer, which made me pretty anxious. I chose Fluff & Buffs based on I think google reviews, and their closeness to our hotel. (Five minute or so walk down the street.) I called on a Sunday, and Tanya got back to me the next day. She asked me a few questions about Murry, and was able to give me an estimate of where pricing for his grooming might start, depending on whether he needed any extra work. We scheduled him for the following Saturday. My sister walked with me to take Murry to his appointment, and we both thought the facilities seemed nice. His scheduled groomer was Liz, and the way she interacted with Murry made me feel a lot more comfortable leaving him. I was really nervous about leaving him with someone I had no experience with. Liz gave me a call a couple hours later to go pick him up, and when we got there I was really happy with the results. Murry looked great - Liz had really paid attention to what kind of cut I had asked for, and the quality of her work was great. Best of all, Murry was totally calm, relaxed, and happy. He didn't act as though he'd been through any stress at all. Liz is awesome! The cost ended up being a little lower than the initial estimate, which was already reasonable for a standard poodle. I was super grateful for that. All in all, this was an excellent experience. If for some reason I find myself in Rochester again with a dog needing to be groomed, I'll be calling Fluff & Buff. Five stars well deserved.

Our dog went here once and we were not impressed. His haircut was nothing special and he had…read moreseveral small nicks on his body that really bothered him for quite a while afterwards.