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    PKWY Nutrition

    5.0 (1 review)
    Closed 10:00 am - 1:00 pm

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    3 years ago

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    Crisp & Green

    Crisp & Green

    3.8
    (94 reviews)
    3.6 mi
    $$

    They sadly don't have my favorite salad (pesto with mozzarella) so when I went back with friends I…read moretried a Protein Power play Acai bowl. Either the staff didn't hear me (as the music is sooo loud in there) or they are all green and have no clue what I'm talking about. I ordered it at the end and dang is it spendy... it was fresh but not as flavorful as some of the competitors. Also... if you haven't been... they don't accept cash... or the menus are not longer printed for you to look at before going into line.

    I have visited this establishment several times and have consistently had positive experiences,…read morewhich makes this review particularly disappointing to write. During a recent afternoon visit with my husband, he went to find a seat while I placed our order. I provided our selections to the first employee, who began preparing the bowl. Typically, at the second stage of preparation, staff confirm protein choice and ask about any modifications. On this occasion, that confirmation did not occur. While briefly distracted by a question, grilled chicken was added to the bowl. I always substitute blackened chicken. When I noticed the error, I politely asked if blackened chicken could simply be added and stated I would gladly pay any additional charge. Instead of resolving the request, the employee at the second station began lecturing me about how I "should have specified" the type of chicken. I responded calmly and said it was fine. However, she continued, adding that they "don't want food wasted." At that point, I clarified that it was food I was purchasing and therefore not her concern. Rather than de-escalating, she continued in a raised and condescending tone. The interaction felt unnecessary and disproportionate to what was a simple, easily correctable request. Even the employee at the register appeared visibly uncomfortable. What made this experience especially troubling was not the initial mistake , mistakes happen, but the public scolding that followed. Being reprimanded loudly over a minor request, felt humiliating and unwarranted. Customer service should prioritize resolution over reprimand. A calm clarification or simple solution would have sufficed. Despite the interaction, I still left a tip. I hope management takes this feedback seriously. This location has previously delivered excellent service, and I would like to see that standard upheld consistently for all patrons.

    Photos
    Our signature sandwiches are here! The classics, elevated
    Our signature sandwiches are here! The classics, elevated
    A catering spread that powers better days
    A catering spread that powers better days
    Salads, smoothies, wraps, grain bowls, iced coffee, treats, and more. It's food that fits.

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    Salads, smoothies, wraps, grain bowls, iced coffee, treats, and more. It's food that fits.

    PKWY Nutrition - juicebars - Updated August 2026

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