First time trying Portillo's and wow -- I was impressed. I ordered a Chicago-style hot dog (no…read moreonions, peppers, or pickles), a chili cheese dog, a medium fry, a chocolate cake shake, and a slice of their chocolate cake. The hot dogs had great flavor, and I liked the amount of toppings. The quality was solid, with a nice snap to the bite. The fries were mediocre nothing special But the real stars of the meal were the cake shake and the slice of chocolate cake. The hot dogs would make my rating a 4 but the cake slice + cake shake bumps my review up to a solid 5! I wasn't expecting the shake to be that good -- it was loaded with pieces of cake in every sip. The chocolate cake itself was moist, airy, and rich without being overly sweet. It had the perfect balance between cake and frosting. I'll definitely be back and making this a regular treat.

First heard of Portillo's at the car show at Reliant stadium a few months back as they had a vendor…read morebooth in the arena and they handed out info about the place. Just been so busy but finally got time to go and try. I will say that I wasn't impressed overall. But I also knew I was going for a hotdog and my friends were gonna order a broiled chicken sandwich. First from outside the bldg looks nice and modern and has a diner vibe. Inside looks diner/retro sorta and plenty of seats inside and outside. Overall appearance looks good. Staff friendly and welcoming and helpful with our questions since first time visitors. My main issue is they are pretty much à la carte. But do have a few combos on a center menu bar. but it didn't list all items or show all items available in combo form. I asked cashier if I had to order each item separate and she said yes. So my hotdog was $3.89, reg fries $2.99 and drink $2.49 so a total of $9.37 before taxes and the broiled chicken sandwich $7.19 so a total of $12.67 ea. Total for all 3 was $37.57 The hotdog had no size choices meaning regular or 100% beef frank or larger size. So the hotdog I got was a regular sized hotdog and the bun and toppings were bigger in size and portion then hotdog. The broiled chicken looks like a half of piece of a chicken patty, very small for the price. Way smaller than other fast food places like a chic-fil-a, Whataburger or Popeyes. The fries were actually really good but I wanted onion rings so when I asked the cashier if they were real onions cut up and battered or even pre frozen but real onion rings and not fake onions rings like BK she said no they are not real onion rings so I passed on ordering them. Once we went to the drink station they were out of sweet tea, and didn't have lids to fit the cups they gave us. I got a soda and then when I picked up our food I saw a drink station for drive thru and asked cashier if she could give me a sweet tea and she did but it didn't taste good at all so I decided to drink the root beer I originally poured. Trash bins were full, my table was clean but the seat I had to wipe down crumbs before sitting down. They had a lot of workers behind the counter not sure why there wasn't one or two in dining room cleaning and taking trash out and restocking drink station. Over all the hotdog did taste ok, but as a comparison the Chicago dog I use to get at James Coney Island with the option to upgrade to a beef frank is way better overall. They really should add an option to upgrade to a bigger dog. The chicken sandwich overall tasted good but very small and over priced. Due to portion size and higher prices compared to what you can get at other fast food places with larger portions I probably won't return.

I totally get the hype about this place! If I lived nearby, you can bet I'd work my way through…read moretheir whole menu. There's just something different about this style of sandwich. I've had sandwiches in NYC and Boston, but Tony's were definitely better! The menu is overwhelming because so much sounds good, so we went with two 7 inch sandwiches to split--one hot and one cold. Although a helpful tip from the cashier is that you can order any cold sandwich hot. We had the Lucky Luciano (hot) and the Sophia (cold). Both were really good--it was hard to choose between the two. But if I'm being honest, that cold sandwich was reminiscent of subs I loved in the early 2000s from places that no longer exist...with that super thinly sliced turkey, thick slice of Swiss cheese, and basil mayo--it really hit the spot. We also had a cannolo--not as good as others I've had. The bottled root beer was delightful. The Lucky Luciano was the kind of sandwich I came here for, and don't get me wrong, it is deliciously cheesy and will make your hands messy. But the Sophia is the kind of sandwich I'll be craving. My only regret was not taking a sandwich to-go for later. Open a location closer to Houston, please. :)

Many visits later it pains me to remove a star FOR BEVERAGE ISSUES ONLY (the food is still…read morefantastic). They are a pepsi place (booooooo!), and there's no diet pepsi (pepsi zero is their only zero calorie soda option). If you drink Diet Coke (most popular diet drink in USA), then you don't want diet pepsi, but you'll probably drink it if you have to; however, you're very likely to hate pepsi zero (and Coke Zero, too), so no soda for you here anymore! A full Coke setup that also includes Dr Pepper AND Diet Dr Pepper is ideal. I realize a pepsi fountain is more profitable because of distributor incentives, but pepsi is favored by almost nobody and hated by many...so is it really worth it? Tony's is so great that pepsi just does not fit in. Hopefully they don't deteriorate further and change to Wonderbread for all of their sandwiches. Bottom line: at the very least, please add diet pepsi to your soda machine if that brand remains in place.

The food overall was a 6.9/10. The double cheeseburger didn't have much flavor. I think it was…read moremissing salt and maybe the patties themselves are not too flavorful. I appreciate the all natural organic ingredients. The chicken burger was decent too, not the best but good. Fries are good. The service was 10/10. The restaurant is 10/10, very clean and friendly staff.

New location to Houston area and friends of mine wanted to try and they researched and told me…read morethere are a lot in Austin. So guess they want to expand to Houston market. Located in a HEB lot off 99 and I feel the HEB helps with traffic flow. Bldg looks nice from outside and inside is new and modern looking but sorta basic nothing fancy about it. Basic front counter and 1 small menu board and 1 small drink station. But in my opinion from a business point of view too many workers. The place was busy but not swamped to have 10+ workers. But drive-thru had many cars so maybe I'm wrong. Greeted as soon as we walked in with a worker saying "welcome in" and we placed our order and asked some questions and the cashier/order taker was friendly and helpful with explaining things to us. Prices are low ($3.50 for single and $8 for a single cheese combo) but the burgers are very small...as a comparison they are the size of a Jr burger. I ordered a single cheese without knowing this and my friends ordered doubles. $30 total. On reciept they break down the order and they number the burgers so you know who gets which burger as I added items to mine. The burger comes with lettuce and 1 tomato slice and special sauce (mayo based) I added onions and pickles but did not add ketchup or mustard as I wanted to try the special sauce and see if any good. Fries are thin and have skin on and were really crunchy, the fries were the best part of my experience, the burger was just OK and too small for adult male. My friends got the doubles and said it equaled a single normal size burger you'd get at other burger places as far as how filling the double was. I would suggest ordering a double if you're an adult who's hungry. They also have banana bread which seems odd for a burger place and really good cookies. We tried the bread and cookie and both were really good and sign states fresh made daily in store. Over all good experience but portion size to small for me to go back as I prefer a good size burger

We have frequently purchased from this location and watched the service decline. Our last order,…read moretoday, was wrong and the sandwiches were dripping with mayo as if they just dumped the entire jar on the sandwich. The lettuce looked old and rotten, the amount of oil and vinegar spilled on the sandwich was reminiscent of the Exxon Valdez oil spill. Do better Jersey Mike's!

Stopped in as I haven't eaten Jersey Mikes in a while. I wasn't disappointed at all…read more The staff was awesome mainly the young kids working there. The kids actually enjoyed working there because I could tell after talking to them. Food was very good me and the wife shared a giant subs. Lighting was as expected.

The food was delicious. Both grilled and fried chicken. The falafel is great, as were the wings …read more The staff is polite. And accommodating. Will definitely return.

Phenomenal food. Phenomenal service. open late. HIGHLY recommend!!! if you haven't tried them yet -…read moreyou're missing out.

Great food, fair price, friendly staff. We go there over a week for pizza melt…read more Convenient location near academy which is my go sports outlet

I'll start by saying I am reviewing based upon a DoorDash delivery. The prime rib steak sandwich…read morewas very gristley, indicating low quality beef. Baked potato soup was thin and was missing the bacon, cheese and green onion. They didn't have the Chocolate Brownie Cookie so they subbed with a Chocolate Oatmeal cookie without notifying us. Overall a poor experience. Plenty of other place to spend my $$ at.

Unimpressive food. Comparable to Any fast food joint…read more Disappointing. Service was fast. Ambiance fast food.

This spot is small inside, so just a heads up! Big groups might wanna plan ahead. But the food? So…read moregood! Everything was fresh and full of flavor. Nothing was bland. Service was amazing and we felt very welcomed. The Philly cheesesteak was honestly the best I've had in a while. Every bite was seasoned perfectly, and that crusty roll? Loved it. The chicken tenders kids meal was a great size, definitely real chicken, and had actual flavor (not that frozen stuff). Fries were really good, jalapeño poppers were small, but solid, and we legit ate until we were full and still had leftovers. Definitely worth checking out if you're hungry and want something that hits the spot.

Went to Snappers in Houston on a Wednesday afternoon with a good friend. The guy at the front was…read morepleasant, but it was clear he wasn't very familiar with the menu based on some of his responses when we asked about the snapper, whiting, and catfish. We ordered the snapper and wings with fries, and the whiting with wings and fries. Everything came out hot, which was a plus. The wings were actually good--crispy and flavorful--but the fish fell short. It really needed more seasoning in the flour or batter; it was pretty bland overall. Not terrible, but not memorable either. The wings saved the meal more than the fish did in my opinion.

This place is terrible! I had to wait almost a half an hour for 2 pieces of fish and fries. I'm…read moregenuinely confused because the place was not busy at all. No one on the inside! It got so bad, I told the young man that I wanted a refund. Why did it take so long? Only go here if you have all the time in the world. I would've been quicker going to the store and buying my own fish, especially for $15! And the food was not worth the wait. Fries were old and fish was mediocre.

This location recently moved from the corner of Gosling and Kuykendahl to the Grand Parkway…read moreMarketplace. I stopped in to see what's new. Had a skinny sweet heat pork BBQ sandwich, a cup of chicken pot pie soup, and the new butter brickle cookie. Washed it down with a Tractor Craft refresher, a juice blend drink. I got the Farmer's Friend, which has grape juice, and a couple other fruit juices. The sandwich was very good, some heat but not too much. It held together nicely and the skinny size was very satisfying. I would definitely get that sandwich again. The chicken pot pie soup was rich and satisfying. The top is a crumble rather than a crust but has the same flavor. The butter brickle cookie was great--nice and fresh, with just a bit of crunchy caramelization from the butter brickle filling. The refresher was an excellent complement to the meal. I am a fan of agua frescas at Tex-Mex places and these refreshers definitely remind me of them. The one I got was kind of like jicama (hibiscus on some menus). Good choice to avoid fizz. The interior is very inviting, nice wood chairs and booths. The booths have power outlets, inviting you to hang out awhile. The men's restroom was in the process of being cleaned while I was there so it would definitely have been fresh and ready. No notes, I really can't find anything critical to say.

Don't order delivery from here unless you would like to never receive your $20 sandwich and be…read moreignored by the location after trying to call multiple times to figure out what the situation is. Nobody should have to wait over an hour and have their entire lunch break wasted for a $12 sandwich. Yall need to do better.

This Schlotzskys is exceptional. It is very clean and cozy inside. The staff went above & beyond to…read moresatisfy an order which wasn't quite what I asked for. They were prompt and agreeable. We will definitely be back!! Please try them out & the Cinnabons are delicious as well. They had just made a fresh batch! I got one! Thanks Schlotzsjys so very much for your amazing freshly made food & customer service, which is top notch! My husband got the Beefy smoke sandwich which he loved!

Craving a Cinnabon and dont feel like going to the mall. This is your place. Whether you're in the…read moremood for pizza sandwiches, soup, salad calzones, or a Cinnabon like me, they have you covered. Today, I just wanted dessert, but my go-to is a California chicken avocado flatbread pizza or the Turkey Bacon Club