They cleaned well and took a lot Of unwanted items…read moreWith them. A bit of a language barrier but google translate helped a lot! They did a good job!

Just had Heidi clean my home for the first time. OMG! I will never have anyone clean my house…read moreagain! Deep cleaning, thorough, and I mean thorough! I didn't even have to tell her everything I wanted done! She just did it. I like a cleaning job that finds every piece of dust and dirt and they did just that! And it was a very fair price I highly recommend them, I've had a few cleaning companies in my time and finally found a keeper.

I used Val and her team a few years ago for a move-out clean, and the team did an amazing job…read more However, I contacted her over the end of the summer 2022 to set up another move-out cleaning for Oct. She confirmed the price and date via text. Come the day of, no word from Val. She wouldn't answer the phone or respond to texts or anything! I was left in a massive lurch as landlords were coming later that day to do a walkthrough. Not good, Val, not good! I did wait a few weeks to post this, hoping she would try to contact me, but she never did. (think I posted original review to wrong one) This was posted in Nov 2022

I can't say enough about Va's house cleaning. They were exactly on time, found dirt I didn't know…read moreexisted and were kind and thoughtful about my mother's situation. No judgement and very thorough. The apartment looks like she just moved in. Had Vamly come back today after a tenant moved out quickly. They once again did a stellar job, even cleaned the fridge, which I didn't ask for and made sure we were new tenant ready. Very affordable. And she's super kind. We did have to change the appointment due to schedule changes for her, but she accommodated ASAP and I'd rather affordability and exquisite cleaning.

I was very happy with my deep cleaning from Eni. I received a quick reply to my request for a quote…read moreand availability, and easily set up a time for them to come a couple of days later. She and another woman arrived right on time for my scheduled appointment. I had a few spots I let her know upfront that I would like to make sure were included in the deep clean, but for the most part, they quickly went about their work, and had my 2 BR/1 BA sparkling in about two hours. They asked me to look everything over before they left, and having paid for a deep clean, I LOOKED. They moved my furniture to sweep and mop underneath, cleaned my windows, baseboards, dusted the ceiling fan, did some sort of magic in my cat's food and litter area, got food spills out of my fridge, even washed my son's baby bottles in addition to all the regular cleaning. I can't find anything they missed or didn't do that I asked. They did everything but my laundry, but to be honest, if I had asked, they probably would have tossed a load in for me too. Now I can focus on decluttering and organizing since they saved me so much time on the dirty work! Thanks Eni!

It pains me to write this review, as I have been using Eni's cleaning services for the past few…read moreyears and think she herself is a very nice person. However, after being robbed by one of the cleaners, I needed to share this review. In the past, I've generally been happy with the cleanings, though there have been minor issues here and there. The quality of the cleaning often depends on who Eni sends, as some cleaners are better than others. On occasion, I've had to point out areas that weren't up to par. I also had one incident where one of the cleaners left my home unlocked while I was on vacation and accidentally took my keys. The keys were returned to my lockbox the next day, but my home remained unlocked until I returned. Eni apologized, and we agreed not to have that cleaner return to my home. While she was kind, I couldn't risk that happening again. What prompted me to write this review, however, was a robbery. This past weekend was my birthday, and I had several birthday cards (one still sealed in an envelope) in a pile on my dining room buffet. When I returned home, I noticed the pile was missing. Normally, if there are papers in the house, the cleaners either clean around them or neatly stack them without moving them. I asked Eni to check with the cleaners (one of whom was new and had never cleaned my home before) to see where the cards had gone. I was told they were placed in a cabinet on the shelf--something they shouldn't have done in the first place. I checked, and sure enough they were where they said they were but the sealed card had been opened, the money was gone, and a card that previously contained a gift card was missing the gift card. I called Eni immediately and expressed how upset I was. She was very apologetic, told me she had fired the cleaner who took the money, and offered to send me the amount that was stolen (which she did through Venmo). However, after this experience, I felt that I could no longer trust her service. The fact that Eni doesn't seem to properly vet the people she hires makes it impossible for me to continue using her services. I can't risk having someone like that in my home again.

Amazing service!!! The entire experience was better than I could have asked for and I really…read moreenjoyed how kind and willing to help me in my super messy space with so much professionalism! I am absolutely thrilled with the cleaning performed and we are so excited to have found this company and to have had Milton and Lena. Such a great experience my bathroom looks new! Can't wait for the next service!

I can't say enough how great Milton and Maria are. Not only did they save me when I broke my ankle…read more by cleaning and organizing my home. This week they took care of my disaster of my 2 car garage . Such gratitude I have for what a great job they do. six stars...

First time using a cleaning service and they were phenomenal! The place looks so clean and the dust…read moreare all gone. The bathroom and kitchen looks brand new! Great communication throughout the scheduling, they send you a reminder text and email for the cleaning date and time, arrived exactly on time. I'm really impressed and will use their service again. Highly recommend this business. Thank you so much for your help!

I reached out to the Boston Cleaning Collective after scheduling moving to my new apartment in East…read moreBoston. I was unsure what condition the apt would be left in before I took it over, and sure enough it was messy. The team with BCC (Marina and Emma) arrived on time, ensured every floorboard, wall, window, and appliance was spotless and were so incredibly friendly. My move has been a little stressful and they alleviated all my worries! I felt like they truly cared about making this apartment perfect to move into. I'll DEFINITELY be booking with them again!

I have used Boston Cleaning Collective for regular house cleaning (3br apt) for over a year and…read morehighly recommend them. The team is punctual and efficient, flexible in working around me when I work from home, and they do an excellent job. I also appreciate the collective approach.

This is the first time we used a home cleaning and boy was it worth it! We are typically DIY for…read morestuff like this, but they opened my eyes to what a difference it makes when you go pro. Created a note to self: great Mother's/Father's Day gift and for occasional reset cleans. Two cleaners arrived on time and quickly scheduled after getting a quote. Very responsive and reasonable for a 4hr job, 3 bed 3bath home. They are a small local business so we like to support them, but we almost want to hide this gem rather than give them this review! We are aware of recent news, so we didn't expect them to just ring the doorbell without confirming location and time, so they were also very precise during booking and confirming arrival. We do hope they get kind clients because they are trustworthy and so sweet. They also provided a detailed quote, which was honored. No surprises, except you didn't even know you could use it or needed to clean that spot! Very meticulous, easy to work with, adaptable and does their job well. We would use them again in the future!

Long story July 15…read moreMe: Contacted this company on July 15 through Yelp for a deep cleaning/ move in service for our newly purchased home, for service to be done on July 21. AKS: Replied that they had availability for that day at 7am. Me: Asked if 8am would be better for me, since my flight into Boston doesn't arrive till 6:45am. I said everything is cleared out of house and gave them all the specifics of the house (3 bedroom, 2bath, 1000sq'). Asked them can they still do the cleaning and for a quote. AKS: Have availability , but before I can confirm appointment and quote , will need complete address and what time you'll be at property to provide access. Me: Gave them address and said to be safe, 9am. July 16 AKS: Thank you for confirming details. I'm sending you estimate for deep cleaning for Tuesday July 21 8am. Please confirm how we will access property. Once you approve estimate and access , we can reserve appointment. (Along with this request they sent me a "Deep cleaning checklist" , but no estimate). Me: Ask if they sent estimate AKS: I apologize, accidentally sent you a message intended for another client. Here is your estimate ( attached was the estimate) Me: Does estimate included cleaning inside appliances and cabinets. and interior windows. AKS: Yes (sent along with whole list of inclusions) Me: great, I'll make sure someone is there by 8am. Do you have email address or phone number to contact you? AKS: unfortunately July 21 is no longer available. All communication must remain here on Yelp. Me: After giving all the info and agreeing on a date, now you telling me July 21st is no longer available. Not good. AKS: If you would like to move forward with the cleaning, send all info ( name, address, email, phone, method of payment, etc). I will then confirm appt. We can schedule cleaning at 7am. This only time I have available. Me: (sent them all my info again and asked for a contact #)) Most of your replies through Yelp go into my junk mail, which I don't check often. So still waiting for confirmation from you. AKS: Please check payment method listed in Yelp app. We don't process payment through Yelp app. Cash only. Please give name and number of person who will give access and payment. Please confirm through Yelp. Until we receive this info, confirmation is not booked... Let me know. Me; I will pay you in cash. Am I scheduled for July 21? July 17 Me: I'll have someone there at 7am. See you then. AKS: We have not finalized appt for July 21. Need to confirm if property is furnished or empty? Move in/move out or another type of cleaning and which additional services needed.. These details were never finalized. And because you will not be present, I will not be able to accept payment. For this reason I will not be able to accept this job. Please continue your search with another company through Yelp. Me: Very bad communicating with your company. All the information was given... I am not sure if it's dealing with Yelp or AKS, but totally unprofessional. Maybe Yelp uses Ai to answer questions. I even left phone messages with AKS , but no return call. All these back and forth messages were through the day, not let answering me right away. Maybe AKS does a good job of cleaning, but communicating with them is horrible. I will never call them or use Yelp to get references. Sorry for the rant. But am pissed off.

They handed my move out cleaning. Very easy to coordinate…read more They did a great job and were affordable. Highly recommend.

This place is an absolute joke. Cleaners are liars and untrained, unprofessional or both. Nothing…read morewas cleaned properly the first or second time they came to "re-clean" as it was mandatory in order to receive a refund they claimed, but after the equally disappointing re-clean, there was no follow up and I was automatically charged over $300 bucks for a waste of time and no professional services. Do not waste your time or money. I wish I read these reviews first!