The BEST! My hot water heater started spewing water this morning. This company rearranged their day…read moreto help me. I was just grateful that they would come by and stop the flood, but they actually arranged to replace the heater!!!! My plumber for life!

The owner was so kind and understanding! He worked through some difficulty in replacing our…read moretankless heater. It was very professional looking, and I feel safe having their expertise take care of me. I'm so blessed. Their customer service was outstanding! I would recommend them for any plumbing need! They also gave me the best price for the heater from several local plumbers. I'll give them an excellent rating!

I called and requested an appointment for Fri Jun 7th. I asked for an afternoon appointment. The…read moreperson on the phone said there was not a guaranteed time slot but that we were scheduled for Friday afternoon. I have now wasted a whole afternoon waiting for the plumber to arrive at my house and no one has showed up. I called and they said that the person who took the appointment wrote it down but did not specify a time??? I am not going to attempt to rebook a time. I will go to another plumber.

John, (who may be the owner as well) was really nice, easy to communicate with and did a great job…read moreclearing a plugged drainage situation, in a very awkward space, that was causing a small flood when we used the washing machine. He had to move the stacked washer/dryer to gain access to the drain, and it did not phase him in the least . He also fixed a small issue with my shower control knob with some leftover time in the hour. Would highly recommend!!

I just used Drips & Drains again recently to solve issues regarding a leak behind a drywall and a…read moretoilet that flushed automatically every 10 minutes. Melvin helped with the initial investigation. I decided to just replace the toilet as all the bolts were rusted heavily. The installation of the toilet by Melvin was nicely done. Micah came to continue the investigation. Like a detective, he discovered the souce of the leak (a pinhole leak of a copper cold water supply pipe just before a T-junction.) It was a difficult spot to work on as there was a hot water pipe in front of it. I really appreciate their hard work.

I had plumbing installed for my trailer from the North Vancouver Drips and Drains, and paid $5000…read moreonly for another plumbing to look at the work letting me know the installation was not done properly, mainly the wrong size pipes were used. As a result, I had to go with Aurora Plumbing and pay an additional $3000 to have the plumbing installed properly. I informed Drips and Drains via email and I heard no response. Consequently, I will be taking this to small claims court to get my money back for plumbing done incorrectly.

I would like to give this company a negative rating. Our…read moretenant's washer started leaking water so we reached out to Mabe for a repair. First, the appointment was late the following week - ok, they are busy They were supposed to give us a call after they had seen the washer - they didn't We called: the receptionist said the report would be the next day. We never got it. Our tenant told us the repair tech said the washer was toast.. still it would have been nice to find out what was the issue. We called back and the receptionist said to wait for the report - because they would like to sell us a new unit. This company SUCKS! Stay Away!

One time I had to get our unit's gas fireplace repaired. Switched it off for about a summer and…read moredidn't seem to work again after the winter season started. Got a referral that Consumers was the one to go with. Called in and booked an appointment. They said they'd be able to give it a quick inspection and I can decide on the spot whether I'd like to go forward with it. Within a week's time, he was there and ready to go. Prompt service. Technician was professional, detail-oriented and really made sure my fireplace was working properly. He tested it a couple of times and explained that I had to brush off the ashes once in a while so the gas fireplace wouldn't get clogged up. But the repeat testing really demonstrated their professionalism. Now it works perfectly. Great service! Would definitely recommend their services.

Excellent service, very knowledgeable, and friendly. I would call them again. Gave me some advice…read moreon the plumbing issues inspect with cameras, which I appreciated.

tap 2drain plumbing was recommended by a neighbour. We had A group of plumbing jobs to be done and…read morehad an estimate done Which was reasonably priced. We had prompt,and professional service.The plumber who came out to do the plumbing work was named JOSH. He was professional, polite and Knowledgeable.I will definitely have this company come in again for my other projects I Definitely will request Josh for future plumbing projects in the future. Thanks again Josh and Tap to drain plumbing.

They say nothing last forever, well that's true with water heaters. Three days ago our water heater…read morequit on us and we were in dire need to find someone that could help us replace it. We called a few plumbing companies, and they were extremely high and unrealistic. We then called Birch Bay Plumbing (late in the evening) and Scott responded immediately. Scott gave us an estimate and was able to come the following morning and replaced the water heater and recirculating pump. Scott was extremely professional and very accommodating. we highly recommend Birch Bay, plumbing for any of your plumbing needs as you will not be disappointed.

Despite all the flooding and plumbing issues in the area on top of a busy schedule, Scott was able…read moreto squeeze in a visit to quickly fix my clogged sink. Very fast response. Easy scheduling. Arrived promptly. Quickly fixed the issue. Polite and professional. I recommend a will be my first choice next time.

Woke up to a leaky Faucet. Requested a quote and within 30 minutes was contacted. The next day AMZ…read moresent a technician over. Tariq quickly found the problem and replaced the parts. After the work was done he walked me through the pricing. Everything was done in a very professional and transparent manner. Will definitely use Tariq again.

Not impressed at all to say the least. Requested a fireplace fan replaced. The guy took the…read morefireplace apart, damaged the mantel and said he'll look for a new fan. Long story short, he didn't find the part, stopped answering messages and never came back to put it back together or follow up :(

We have been using FreeFlo's services for 10+ years now. They initially came recommended to me by…read morea local strata when I needed a booster fan for a dryer vent replaced. Rob was professional and easily solved the problem and replaced the defective part. Since then we have used Freeflo for a variety of services including dryer vent cleaning, Christmas light installation, moss removal, window cleaning, pressure washing, etc. Rob and his crew are friendly and professional. I also like that I'm supporting a small local business from my own community and not some big franchise.

We have been working with Freeflo for over 10 years. Today they did gutter cleaning, dryer vent…read morecleaning, and power washing our pavers. We are 3-unit strata. The communication ahead of time was very timely and clear. We were provided accurate timing and quotes. We added the paver power washing about a week before an already scheduled appointment. Marie asked for photos of the area and provided a quote very quickly. I was very impressed with the cleanliness. They wiped down railings and windows that were sprayed from the power washing. Great value, great communication, great service