I Ordered one pizza over the phone, and went over there to pick up the pizza 15 minutes later. The pizza wasnt ready so we asked how long it would take, and the woman working there told us 5 minutes. We waited for another 15 minutes. And while we waited the woman working there was shouting at a boy, probably that was 11-12 years old, she was shouting because he said that she made the wrong pizza, because it had ham and the boys family was muslim.
I asked again how long it would take and again she said 5 minutes. Waited another 10 minutes for the pizza, and when it was done i told her that it took too long. She answered that it was because it was a big order. I ordered only one regular pizza.
I told her that this was bad costumer service and asked for some kind of compensation for my time lost. I was then told i was rude, and she pulled the pizza away from me. I was shocked by her behavior, and left without a pizza.
Im new in the area and would never return to this pizzeria bc of what i experienced here. Ive never experienced worse costumer service. read more