Went in with the family for a quick lunch. There wasn't a single customer in the place. We went to give our order and was asked to wait a few minutes. Um OK? But whatever, no worries. Finally takes our order after about 5 minutes. There are 3 of us standing there, my daughter and husband order a slice, he puts one in and comes back. We again say the second slice so he goes back and puts that in. Weird...but OK it happens. I proceed to order the toasted chicken Cesar sandwich. He repeated it back to me 3 times. Yes! A chicken Cesar sandwich. OK, we pay, hubby and daughter get their slices. We sit and I watch them eat. Hubby finishes, no sandwich, daughter finishes, no sandwich. 15 min after i ordered I stand in front of counter, guy looks at me...its in the oven he says. 10 minutes later, I go to the girl now at the counter and say, I ordered a sandwich 25 minutes ago! She smiles and says. Its in the oven. 3 minutes later I get a cold chicken Cesar sandwich on a slightly warm ( I promise I'm not exaggerating or making it sound worse for affect) focaccia bread. Not toasted, dry and terrible and a 28 minute wait (32 including wait before order) for that. No apology, no nothing, just hands it to me and walks away. The 2 stars is because my hubby and daughter enjoyed their slices. They should probably take sandwiches off their menu if that's what happens. This was our first visit. May be our last. read more