I need to update my review, after both someone from the franchise as well as the GM of this particular location reached out to me to try and make things right. I was not only given credit for the original amount I was planning to order, but moreover the GM sympathized with me and let me know she's been working to turn things around (in her defense, she's not been aware of these reviews over the past 2+ years on Yelp, and therefore unless contacted directly has not really had the opportunity to correct anything). I'm still only giving this 4 out of 5 starts due to my original experience, but had I not dealt with the prior, I would be tempted to give 5. She recommended a different crew that tends to work Fri-Sun for me to have a different experience (sorry for those folks that are looking to order Mon-Thurs in the meantime), and I wasn't disappointed. Not only was the phone promptly picked up (quickly put on hold, but picked up by another team-member not too long after), but the food was prepared as ordered, ready on-time, and the staff while I was there to pick-up was courteous & professional. I was actually surprised when I got home on how GOOD the pizza tasted! Of chain restaurants, I would put the taste experience at a SOLID 5* ... very surprised, as I had worked at Pizza Hut nearly 30 years ago, and hadn't really had it since. WOW! Both hand-tossed and original deep-dish pizza were impressive. In a nut-shell, the Mon-Thurs crew needs MUCH work, but the Fri-Sun crew is well worth ordering from, and in my opinion that crew will give you everything you would expect from your pizza ordering experience, for either carry-out or delivery. read more

These people racially discriminate people and I had a family member walked in for a interview and they automatically declined her without giving her a chance, would not recommend applying here read more

How do you sell a pesto pizza without pesto? We did an online order to snag a pizza on our way trick or treating preordered at 4pm to pick up at 5pm, arrived at the establishment at 4:59 and was told they were out of cheese "oh no" after a 30 minute wait and an employee driving to the next business location for cheese they threw my pizza together :( And this is why i avoid corporate pizza, they have no standards to uphold. Should have just drove the extra 4 miles to bellagios.... read more

Pizza Hut - Pesto pizza? - Pizza Near Me - Vancouver, Washington

Pizza was just ok and delivery was a nightmare. I selected contactless but door dash required a pin. I provided the pin numerous times to the driver and he wouldn't deliver the food. By the time he finally agreed to leave it my pizza was cold. read more

Last I checked that's not deep dish! With that, I guess a regular pizza that was supposed to be deep dish is 23 bucks! What a rip off. read more

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Workers typically have attitude and are slacking off. Reason wait times are always crazy. I won't ever order here again, nor will I pick up DoorDashes here. last time I came in and had a second order in my car, I asked for a second DoorDash bag, which they have plenty of, and was denied because my order was only a single from them, even though I had a papa murphys order already. read more

We ordered pizza pasta and cheese bread but our door dasher forgot the pizza. I called and let them know immediately and they were on top of it! They brought us a fresh pizza and even comped our bill! Wonderful customer service! The pizza and cheese bread were awesome and my son loved the pasta! Thank you! read more

Take this from a previous employee(just quit) that has worked at places like Newport Seafood Grill, Jakes Crawfish, Reef ghost kitchens where i ran 17 restaurants at once, Hot Lips Pizza... This place is absolutely disgusting and doesn't give a f*ck about the customer. They keep the dough on dishes with black mold on them, they never sweep or mop the floors, they hardly ever wipe down and sanitize the tables, no gloves and hardly ever wash there hands. They even joke about spitting in the food which joke or not goes wayyyy against what I'm okay with. The dishwasher is coated with grime from old food and mold. They refuse to clean it. They blame one guy for that and refuse to be better about it. I tried bringing my concerns to the higher up and was told im just bitching about shit that doesn't matter. I even tried getting a hold of HR. But obviously, they side with the folks that will make them money wether they are doing it in a sanitary manner or not. This goes waaaay against my beliefs and everything Ive learned. The lead has a serve safe certificate but refuses to follow it. So i quit. Cos the customer comes first. Not these neckbeareded incel kids that dont give a f*ck about the food thay you the customer are paying for. On top of that they carry guns on them while they work in the store and do deliveries and tried to bring in a paintball gun that looks like a real gun to cover it up. Yes! As you probably guessed Human Resources and upper management fell for that dumbass sh*t and did nothing! Thanks for taking care of my concern HR! You really out did yourself by doing exactly what i expected. Mindless f*cking scumbags.... I dont understand how people can be this careless but with this info you should definitely not be careless yourself. Dont pay for trash from a company that doesn't give a f*ck about if you get sick from this sh*t. Makes sense Dominos does better than Pizza Hut. Pizza Hut dont give a f*ck about you. I suggest putting your money towards a pizza company worth the cost such as Ruse Brewing Crust Collective, Nonavo Pizza, Blind Onion Pizza, Pizzeria La Sorrentina, Rally Pizza, Champ Pizza, Bessolo Pizzeria, Thirsty Sasquatch & Hungry Sasquatch, Leonardos Pizza (i grew up on eating here in the 90's. To me its a Vnc staple. It means a lot to me and my memories as a young boy and my pops worked here in his 20's), Julianos (my family had a jelly belly machine here in the 90s with fish swimming on the inside. I remember having one also at the house as a kid and it was so unreal and simply magical to me. ). I am also going to add Little Italy Trattoria (good people, good food, some za) as well as NYC Pizzeria. Anywhere else in Vancouver in my opinion can f*ck right off and eat a fat ****. Haha! I trust my judgement and you should too. I get I cuss and swear but any real honest human being would. I won't allow good paying customers like myself (i can relate) to waste their money or pay for good money only for a bad time and experience. This ain't coming from a person fired for doing whats wrong but a person quitting because this company refuses to do whats right. Spend your money elsewhere or plan to be disappointed. You will be i guarantee it. I dont lie. The more swear words = the more truth compared to these other bs fake ass reviewers on here. read more

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Idiots. Ordered pizza at 6:10pm. Not here by 7:10pm. Called. "Please hold...click...cue awful on hold banter." On hold for 15 minutes. Hung up. Called back. Stopped the guy from putting me on hold again. Had him check on order status. "Oh. It's in process. We had a manager quit. It's chaos here." Not my problem. "We don't have a driver here. I'll contact Door Dash." 7:50. Pizza still not here. Called. "It's on its way. We will comp your pizza." Lost a customer for life. Idiots. read more

Today my family and I met for lunch and we sat at a table we ourselves had to wipe off . The hour we were their , not one of the staff members cleaned any tables as the customers left . I went up to them and asked when they clean tables , the gal said every half hour . No they don't! Very dirty , they don't pay attention!!!! Two of our meals did not have the chicken like we asked . Very disappointed! read more

The worst! I called for a delivery, they SAID 20-30min (.ok..cool...thanks.) An hour later I called. They said they have no drivers. Like you couldn't freaking called the order person back and say that or if it was gonna be late or never to show up, because you had no driver??? The gentleman lied to me and said that he never said 20 to 30 minutes to deliver.... It's always 50 mins... Well, that's not what you said sir, ok . And then he tried to say that he never said that. get your crap together people!! Bottom line and truth was you have no driver tonight apparently...(his words). I asked for a refund and he was arguing with me.. kept repeating himself like he was reading from a book... It's like no you should not lie and you should be honest and just say that you didn't have a driver from the very beginning. I would have chosen to go pick it up or go someplace else and not have to call you back to hear that. It's funny how they treat the customer . I'll never go through Pizza Hut again on Mill plain in Vancouver. Here's a TIP to the staff on 3/9/24.... Don't lie to your customers..you don't have a driver say so! and say you're not going to give me a refund back. No no no.. You don't deserve my money. My review is I recommend if you want a delivery to call some other pizza place. read more

Every single time we tried to ever Oder from Pizza Hut. It always a hassle with them! They allowed you to order online but then expected you to call them to double check how much they will charge your card! Just placed and order, got a call they don't have driver. Why allowed us to order for delivery if you don't have a delivery person! Don't order online!!!!! read more

Ordered DoorDash tonight. A picture when I ordered of my pepperoni pizza. Then a picture of what I received. Big difference.

Delivered the wrong pizza order. After handing it to us, we closed the door and then he knocked asking for the order back. Didn't have our order at all. Took over an house for the order to be fulfilled. When I called asking about my ordered, no apology until the end with a "sorry about that" after I asked about receiving old/cold food. I at least expected to be refunded or some type of customer service after spending $75 on this order. read more

ordered delivery and did not receive everything, called the store to have the driver drop off the rest of the order, they said he would have it done, 40 min later nothing, called again and they said driver went home it should of been done, i told them it hasnt and it said they were closing at 1140pm didnt know what to do and hung up. will be looking into getting a refund. read more

So check this out. My pregnant wife and I are sick as well as our 4 year old. The only one in the house that is not sick is our 9 year old. Because of this, we wanted something quick and would not require us to do much work so we ordered Pizza. The pizza came an hour and a 1/2 later, it was cold and disgusting. The chicken wings we ordered were mild bone in wings. What we got in return was breaded boneless wings with no sauce. I'm not sure how this could be even remotely possible nor how a franchise continues to bring in revenue with this type of service in a market that is saturated with other options. So instead of going to bed and getting a good nights rest before my military obligations, I am up writing a yelp review and my pregnant wife is out driving to the store to file a complaint and hopefully have some level of rectification to this experience (I would have done it but I was just going to make something at home but the wife really wanted to head down there). For a company with the slogan "No one out pizzas the hut." I don't think your setting the bar high here to match your slogan. At this point literally 7/11 pizza out pizzas you.... If by chance you would like to contact me: rosso.ryan@gmail.com read more

Today we got our pizza from here and let me tell you it was amazing all 4 pizzas were so delicious the crust was perfect with lots of toppings it was perfect definitely going to get our pizza from here again read more

Gottem home for summer break so they asked for something quick ..easy and inexpensive.. oooh goodness grave mistake stopping in here today! Large carryout special turned out to be large carryout CARDBOARD special!! NO toppings! NO Sauce! NO cheese! Dry! Dry! Dry! Thought I ordered pizza"saltine cracker" crust style...Wtf!?? Usually they're pizza's are really good.. WHAT Happened? .. maybe tired yawning employees are an indicator of sub par results.. guess we'll stick to Dominos for their specials... atleast with them there's always consistency! EPIC fail Pizza hut.. thanks but NO thanks! Keep Yelping! CHEERS! read more

I've consistently had problems with this location, tonight we had a fairly large order and one thing was a meat calzone, the calzone spilled open inside the delivery bag and was full of big pieces of fat. They offered to replace it when they brought the replacement it was burnt and had even bigger pieces of just fat in it! read more

Pizza Hut - P'zone Meaty P'zone Pizza - Pizza Near Me - Vancouver, Washington

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I was out of town and I ordered pizza for the painters that were working on my house. I gave brief delivery instructions which were accommodated. The guys loved it and it was delivered in a timely manner. read more

I ordered 4 pizzas and it told me around 27-37 minutes for delivery. After almost an hour I called them to inquire when our pizza would arrive. They then informed me that their call center says our order was cancelled due to incorrect delivery store. It's the same store that has been delivering our pizza for over a year. They could have let me know before I had to call and ask. If you cancel an order let the people know! read more

ordered dipper pizza spent 30 bucks,dip was broken open all over pizza.totally ruined and when i asked for a replacement pizza i was given free medium 1 topping?? thats not what i ordered i bought on my credit cardd so i know theycan look it up. I will never buy there pizza and you shouldn t either read more

I wish I could give a zero. I had a LOT of bad experiences with messed orders and other issues. Tonight I finally decided it was the last. I ordered something, and they took over 1 hr to deliver (after their online sight said 30 minutes). I tried calling their location but they didn't answer for 20 minutes. finally their driver showed up, I refused to pay for it after 1+ hours. he tried to call the manager and she didn't respond either. After he left she finally answered my call but all she said was to refund the amount (which they already charged my card even though I didn't accept the food). The right response would have been to refund and give the food for free, as they messed up. I am done with this place. There is no point to ever try them agian. read more

I went to pick up at this store with the coupon. I showed to the cashier to let me know which one to use but he just looked at it and didn't say anything. After I have made my purchase then he pointed the one in the coupon. I can't believe it. You guys need to have a better customer service than this. Probably will be the last time I ordered here. read more

They left the pizza box unsealed on my damn concrete stoop, did not ring the doorbell to let me know that it was there. I will never order from them again. read more

Surprise, surprise...the H's are at it again. We obviously go to many of the same places and have many of the same opinions. Mmm cheese stuffed crust pizza. Oh how I love thee! I always get the good ol' pepperoni pizza with the stuffed crust whenever we get this. Which is on a very rare occasion that this happens. This location is very efficient. Can't complain about having our pizzas finished in 14 minutes...I'm not sure how they knew 14 minutes but that's okay. I also like how this place is surrounded by so many things so you only have to go out of the way to get it if you are us H's that live 20ish minutes away. read more

Hands down the worst Pizza Hut in the area! Every single time I have ordered from here the order has been wrong and the driver forgot the soda. This has happened multiple times. The driver however was friendly and apologetic, so that makes up for it a little. read more

My husband and I ordered two pizzas and some breadsticks from here yesterday. The food didn't taste too awful, although something seemed off about the cheese and I thought it was kind of gross. I attributed it to being pregnant. Well my husband and I both woke up about forty five minutes ago to have excruciating diarrhea and I puked a couple times. Pizza Hut is the only thing that we've eaten in common the last couple of days. I will NOT be going back here, as I am sure now the cheese was bad. They gave a pregnant woman food poisoning by not reading and following expiration dates. I am calling tomorrow to complain to corporate. I hope this saves someone else from painful diarrhea. :( read more

Placed an order through the mobile app. Received a confirmation and was charged... Except our order never arrived. Spoke with Kayla who wasn't helpful. She said our order was lost because the server went down at some point. She also didn't seem to know how to provide solutions to the problem. I would suggest ordering from Dominos next time you want pizza. read more

I have to say, I do love Pizza Hut and it sounded good but had never actually been here before. I have fought with them about not being able to deliver to my actual house and that was a nightmare but I figured, curbside pickup, sounds good. Until I got there. I text the number as it suggests and they say we'll be right there when it's done. It's past the time I was supposed to pick it up alread but okay. I wait and wait and finally see someone come out and deliver to a car next to me... not wearing a mask. Sigh. I wait and wait, now for about 20 minutes and still nothing while watching people go in and out, without masks. The only one that got one was the delivery driver. I finally text back and say, if it's not done can I just cancel it? and finally, someone else comes out the same back door, without a mask, to bring me my food. WTH? She then proceeds to tell me that I could have come in to get it... wait, what? With all you non mask wearing people, not a chance, PLUS I didn't know if it was done. Did you just start it when I got here. It was ridiculous and I guess I'm out of options for trying it again. Not cool at all. In the end, the food was great, at least the pizza and the chicken (not the cookie at all) so that's why three stars, otherwise, that was ridiculous. read more

I live in a Neighborhood that has a dead end. A Lil 4 door red car blew past my house definitely going over the 25mph speed limit. Tried to stop the guy on the way back to tell him to slow down. I have 2 kids. Both houses on my side have kids as well as the ones across the street. I understand on getting more pizza out the more tips/money you make. When I called to talk to his manager she was absolutely rude! I'm sure if her kids where the ones in danger something would be said. Will not do business with a place that doesn't take safety first read more

This place is a scam they messed up my order then I called to confront them they give me credit on my number even called back to make sure it was there 1 month later someone took me off their system scam pizza wasn't good either they need to do something about this place DO NOT RECOMMEND THIS PLACE TO ANYONE!!!! read more

Nasty thinnest greasiest pizza out there. You pick this pizza up and it bends in half and all the grease soaked and coated toppings all fall right off. The pizza crust doesn't even hold its shape like a normal pizza. Please help get this company shut down by only eating pizza that's normal everywhere else. read more

Seems like the employees have no idea what's going on. Guy on register wearing sunglasses that are taped together and his fingernails were FILTHY. Their delivery vehicle- green Ford Explorer- looks like someone is living out of it. Disgusting. Other employees looked dirty and disheveled. Employee insisted that Pzone is not included in the 5 dollar special and charged us 6.00 each per Pzone for a total of four Pzones. See photo of their ad showing that Pzone is included in the 5 dollar special. Further this employee then tried to charge us almost twenty five dollars for a pizza which should have also been part of the 5 dollar special but he insisted because the Pzones weren't, we would have to them purchase two pizzas total in addition to our Pzones. We went out side and called Dominoes to order our pizza and while we were out there we snapped a shot of the 5 dollar special ad that showed Pzones are included. So we ended up spending about 24.00 for four PZones and another 14.00 for pizza we had to buy elsewhere when we should have been able to get the four Pzones and one pizza for about 25.00. We didn't bother complaining over four this but your employees need to be MORE knowledgeable. They are getting paid to work at this establishment but almost seem as though they just walked in off the street. Will update if any issue with the Pzones flavor. read more

Pizza Hut - Pizza Near Me - Vancouver, Washington

I usually never leave bad reviews. But with what happened this time I have to. So I ordered two large pizzas for my girlfriend and I. I got a simple pizza pepperoni and pineapple with stuffed crust simple pizza easy to make my girlfriend got pepperoni and sausage with stuffed crust.... I order it gets here I open it and I got pepperoni and meatballs with some kind of sauce other than red sauce it tasted like some type of spaghetti sauce. I don't even get how you can make me a spaghetti pizza. I call ask for a new one the manager and this guy I'm On the phone with have terrible customer service acting like they hate their jobs and that they don't even wanna be there anymore. I wait my pizza gets here in a good time frame I open the door no I apologize no smile no nothing just DO YOU WANNA LOOK AT IT? Before I can even say thank you or anything he storms down the steps of my apartment building. I cannot believe how childish the workers here are. How hard is it to have good customer service! Absolutely terrible!! Will not order from this one again. read more

Oh no!!!We had rated Pizza Hut as our #2 best pizza!! Leonardos #1 of course...However today...I went and picked up 2 chicken bbq pizzas!!I got them home and they appear to be very "soupy" if that is even a word.I took pics but I don't see where I can post them.I called and told them.They are going to bring me 2 more! Hoping they are much better...Too bad...ugh!! Had to let it be known!!Well...its 30 minutes later n they brought 2 yummy pizzas!! read more

Pizza Hut - Pizza Near Me - Vancouver, Washington

We saw the 50% off coupon so used it to order a large thin crust meat lovers pizza for delivery online. Somehow it came to $23 and was really salty. Mostly pepperoni and some ground meat. Didn't seem to have 5 different meats. Real disappointment. Should have checked the Yelp reviews for this store. read more

They didn't give me my wings and then the girl who was working there cussed me out and literally kept yelling at me. Also the second time we ordered pizza, you could see through the dough because there was barely any sauce it was like not a pizza and hard as a rock/ barely edible. read more

Good news on line ordering works, because every time we have called there has been some mistakes. Delivery is fast and friendly. Pizza is nothing special, but that is to be expected, after all it is Pizza Hut read more

Always fast delivery and good pizza when calling in for delivery they are helpful and knowledgeable.