disgusting, rip off, cold pizzas and staff who steal your money.
I ordered two pizzas online from pizza hut on fishponds road, just around the corner from me. The internet page asked me to pay online which I never normally HAVE to do, but anyway I was hungry so I paid online. An HOUR AND A HALF later (baring in mind this pizza hut is literally 2 minutes away from me) the pizzas turned up, cold! It was 11pm when they arrived, I was tired and hungry and accidently gave the delivery woman the £20 (which I had paid online) again, in cash. When I realised my mistake, half an hour later, I rang the store but they were closed. So the next day I rang the main office to speak to a manager. The manager said they would look into it and phone me back within the hour. The call back I recieved, was to tell me the till was not up on cash, so I must be mistaken. I was disgusted! If a staff member was going to take your money after knowing you already paid online, she isn't going to put it through the till! Anyway, I disputed this with no luck at all. So i decided to go down to the store. After getting very angry and bumping into the delivery woman, the store phoned the police on me, whcih the police later decided I had done nothing wrong so I went home.
I didn't recieve my money back, or any sort of apology, I had rude staff that phoned the police on me! I would NEVER go to a pizza hut again, and I have told EVERYONE what happened so the same didn't happen to them. I have never been so disgusting in a business and I hope that i put people off ever ordering from pizza hut.
NEVER GO TO PIZZA HUT GUYS!!!!!!!!!!!!!!!!!!!!!!!! AVOID AVOID AVOID!!!!! read more