Pizza was exceptional! The crust is so much better than dominoes or papa John's. Friendly staff read more

Pizza Hut - Lg pepperoni - Pizza Near Me - Santa Fe, New Mexico

We got three pizzas and some chicken wings. The first pizza was thin crust with pepperoni and onions. The crust tasted as though it had been par-baked and then just topped and reheated. The onions were raw and the cheese was not melted. The other two were hand-tossed crust which was bland and doughy. The sauce was tasteless. We ordered chicken wings which were equally bland and tasteless. The pizzas were ready on time and the staff was friendly. But when I asked for some packets of Parmesan, she told me they didn't have any for free, but I could buy some from them for five dollars. I will never go back there. read more

the staff here is very rude. they don't acknowledge you are waiting a long time when you walk in . they don't say hi. one employee treated me like a burden. would suggest go elsewhere read more

this place buss, this food so yummy I could eat it call day. the lady at the front was very nice and had good service. The food Glows with ambiance read more

I have now ordered 3 carry out pizzas since moving to Santa Fe. Each one was consistently excellent. The staff always very friendly. Notice a lead employee checking on the patients to confirm there are enjoying their meal. Good job . read more

I just experienced the dine-in service at this Pizza Hut. It appeared as we walked in that they have a large carry-out business and I know why. The dining area had several tables that were in need of a good wipe down. The overall appearance was dirty. No one or no sign stated if dine-in was to wait and be seated or you could pick wherever you wished. Two sets of carry-out customers were ahead of us and the staff without asking assumed we were carry-out, too. I chose to go ahead and pick out a table. I could see the manager standing at a workstation, and three other staff standing at a register. Again, no service. Finally, our order was taken at the register and a staff member came to the table and asked to take our order. Really? You just stood there while it was taken at the register. Within a minute, the manager asks to take our order. This routine played out twice more. We eventually got our pizza. My two stars go to the women who were preparing the pizza in the back. It was a very good pizza. Thank you ladies! The ladies bathroom was disgusting. Not sure when it was cleaned last. Though the food was good, the overall experience fell flat. We won't return. read more

Only ordered an individual pizza for pickup (shouldn't be that difficult..right) and when I entered this place I was taken back how neglected it is. Whoever owns this location should give some serious consideration to an upgrade in their dining area or just focus 100% on delivery....because you definitely are not setup to do both....does the board of health ever check-in on this place? WILL NOT BE BACK.....NEVER GOT MY ORDER read more

Really great service! The people were nice ! The food was good too! We went for lunch and everything was clean!

The pizza was hot n fresh, and delivered in a timely manner to my hotel. It was actually better than most of the other Pizza Huts I've ordered from. It was just done right. They had some good deals online if I was ordering for several friends at my house, but alas it was just me in a hotel so I couldn't use any of them. read more

I have ordered from here three times. It has been a nightmare to get my food every single time. Never support this Pizza Hut. Absolutely unacceptable. read more

Last night we got into santa fe after traveling for the last month. Our bill came to 95.00. The first delivery guy called me and asked if I spoke Spanish, I do not. He was like I'm sorry I can't del8ver this to you. Even tho pizza hut had my address. So I called pizza hut they said they would get a different driver. Same thing happened with this driver, he calls and doesn't know where I am. But the pizza hut knows. I'm not from santa fe, I'm at a motel 6 on cerrillos. That's all I know. So I call pizza hut again and cancel my order. My friend calls twice to make sure the 95.00 order was canceled and refunded. John at pizza hut assured him it was done. So this morning I get a text saying that the "driver" confirms the delivery that we didn't get was delivered. I just tried to call the number multiple times and it just hangs up on me. This is a major theft that has happened to us. And we keep getting lied to by John at pizza hut. BE CAREFUL PEOPLE THE FREAKING CRIMINALS ARE OUT IN FORCE you cannot even order food anymore without the criminals coming out of the woodwork. I will get justice!! Pizza hut I will take you to small claims court. You better do the right thing or you will be exposed. I'm sick and tired of this corrupt society supporting criminals and thieves, I'm coming for you with the proper authorities. read more

I went to go take my sister and nephews out for mother's day for a good fun meal but instead we witnessed a huge commotion between employees. One was short, I believe her name was Andrea, she was rude and disrespectful the whole time to both customers and employees. Andrea was getting very aggressive and routy towards one of the only people working there helping and doing her job. The manager Alexia was very sweet and held her composure during the whole commotion doing her best with the disrespect she indureed during her shift. Andrea was getting in her face and making rude disrespectful remarks towards Alexia. Someone like her should NOT be allowed to work at a family friendly restaurant. read more

Doesn't abide by contactless delivery three different occasions in a row. Manager when told asked me what he should do about it. Disgusting management read more

My complaint is employees smoking pot inside their car right in front of the store. I called the manager to ask them not to do that as I had just picked up pizza with 2 little kids in the car. The manager Suzanne said it was her and threatened to call the police because I was harassing her about her medical marijuana card. I told her I don't care if she smokes just have some class and don't do it in front of the store. So I called the police. Smoking pot in public is against the law. So is smoking within 25 feet of an entrance. Do what you want, but in my opinion, kids do not need to see that live, card or no card. The pizza was meh. Bad attitude, bad pizza. read more

My big gripe is that After you spend $20 on your pizza, they want you to spend another two dollars if you want pepper and Parmesan cheese. That is lame. read more

This was the poorest example of a pizza I have ever had in my life!!! No sauce!! Toppings hmmmmm I had to search for a Mushroom .... Seriously is there a shortage of Pepperoni, Sausage , and MUSHROOMS?? I think I would have rather eaten the Box the pizza came in!! Cmon PIZZA HUT! Seriously a sad sad sad experience don't blame it on the pandemic! This is OVER!! No more Masks and no more excuses for not delivering a decent product as you advertise! Don't order from them!! read more

Pizza Hut - I spy 5 mushrooms that I paid a pretty price for!! And really like 12 pieces of sausage and 20 pieces of pepperoni CMON MAN!! Horrible!! - Pizza Near Me - Santa Fe, New Mexico

I ordered a Supreme to be delivered. It had the smallest amounts of toppings possible and the crust wasn't done. The delivery man had to wait because they were running so far behind. A very expensive pizza with very little quality. I won't be ordering again. read more

I ordered a pizza. Two hours later nothing. So I call then Im on hold 17 mins. Hang up and call again. They literally stopped answering the phone. I tried calling corporate also no answer. Finally I drive over there and I'm furious. She offers to make my pizza, apparently it was never made! Bryan can you please get with your staff? read more

I patronized Pizza Hut with my girlfriend today when we were out cruising for a lunch spot and decided we were craving pizza and willing to eat here. I had been interested in getting the pepperoni stuffed crust pizza that was advertised on TV six months ago, but alas, they no longer serve this item. We opted for the lunch buffet instead. The salad bar was standard and simple. Lettuce is the primary staple of this build-your-own station, and you can add carrots, cucumber, tomatoes, etc, as well as a choice of dressings. I first went with ranch, and had Italian on my second go. Overall, the salad was agreeable. When we arrived, there were only a few odd slices of pizza left, and we chose the best from the selection. As soon as the fresh pies were brought out, we got in line and served ourselves some more. The pepperoni and green chile pizza was my favorite, with real flavors and a delicious pan crust. The ham and pineapple thin crust, however, was pretty gross. At $15 for two people, the lunch buffet is a sensible choice. While I doubt I'll be tempted to return any time soon, it's nice knowing that the option is there. read more

Ordered online and waited for about an hour and a half. I called to make sure my order was still being processed and I was informed there was only one delivery driver and my order should be out for delivery. It's approaching hour 2 and still haven't received my order. I don't recommend ordering from here if you intend to receive your food read more

This Pizza Hut has messed up so many times but I figured give them another chance. Shame on me for thinking that. Not only did I receive attitude after calling and asking where my missing items might be... but then get sent a picture of my food on my neighbor's porch!! Excuse me!! You delivered part of my meal to me and then part of it to my neighbor!!! What is happening here!! read more

Wow! Let's talk about incompetence! We ordered delivery pizza from here. When they finally arrived they had no mechanism to accept credit card. We called the office and they had no way to accept credit card either. They ditzy deliver person was in my friend's home. Rather than just leave the pizza, they took it back. And we called Dominos instead. Wow. Mind numbing how incompetent businesses can be! It's a wonder that they stay in business. read more

I ordered a couple of crispy thin crust pizzas 11-9-17 late, about 9:15, and they had them ready for carryout by the time I drove up to the store. The pizzas were very good and the service friendly and very competent. I hadn't ordered Pizza Hut in forever, and was pleasantly surprised in the high quality of product and service. I will def be repeat customer. read more

This is the worst Pizza Hut I ever ate at. Bunch of dirty chicks working behind the counter who tried to act like they couldn't understand me. They didn't tell me the buffet bar closed at 2pm and I walked in at 1:50pm and they charged me for the buffet not knowing what was left on the counter was all they had. Dumb. My stomach ached after I ate what they had and I was pissed off the rest of the day. Absolutely terrible service read more

Honestly this Pizza Hut has the worst customer service. I ordered a pizza they took my payment, I waited for a hour so I decided to call for a update on my pizza just for them to tell me they don't deliver to my address. If that was the case they should have just told me when I placed the order. read more

I've been there once, pizza ... it's Pizza Hut ! The staff was rude, so one again a no go to place.

Bad service, staff took almost 10 minutes to come welcome us in an empty restaurant. Served us a VEGGIE PIZZA with a lot of PEPPERONI on it. Our server (Marvin) seemed very tired and was not helpful. Bathrooms are still filthy as stated in other reviews. read more

Pizza Hut - Veggie pizza with a LOT of Pepperoni :( - Pizza Near Me - Santa Fe, New Mexico

So, We ordered at 5:00 this evening and were told it would be a 45 minute to 1 hour wait...ok, we get it...busy time right now. At 6:30 we called again as we still had not received our order. We were placed on hold for 20 minutes just to have an extraordinarily rude young employee tell us that our pizza had not even left the building. Our only option was to go pick it up in person, which, had we not already paid, would not be an option at all...this is the third absolutely horrible experience we have had with this establishment..I certainly hope that the corporate office pays attention to patron feedback, because based on the feedback I see here, it may be time for a total employee overhaul at this dumpster fire of a Pizza Hut. read more

Just ordered pizza hut last night used the app, had points so one pizza was free, the order went in at 6:45p I got a text that my order was out for delivery at 7:35p at 8:11p I called the store and spoke to a male manager and he said it should be there any second. I explained to him that I was worried my pizza would be cold and soggy by the time it got here and he said the bags we keep it in keep it pretty fresh and warm, but in fact by the time it got here it was cold and hard, as I hung up the delivery girl left it on my stairs in no bag( usually they have it in a white plastic trash bag) and ran to her car. I didn't even call to complain, manager didn't seem like he cared the first time I called. Won't be ordering there any time soon read more

I'm not really sure how a pizza hut has such bad reviews. We ordered bread sticks and wings to the pool at our hotel and they brought it right out and honestly they were some of the best wings I've ever had. Only caveat we had was we asked for extra marinara and didn't get it read more

Pizza Hut - a man and a woman sitting at a table next to a swimming pool - Pizza Near Me - Santa Fe, New Mexico

I had no idea that you could make a pizza tasteless, smell-less and dry hockey puck. It was even cold as soon as I sat down in my car with it, I guess the warmer it was sitting in was just for show? Anddd you charged me $56 bucks for that?!? Lol way to go Pizza Hut!! read more

Good but understaffed. The Pizza is surprisingly good. I was a papa john's believer but there's none in Santa Fe so I gave it a shot. I won't be going back even if they come to town, or I leave. Unfortunately the dine in is consistently understaffed. I've never seen more than one server working at a time, maybe two during rushes. It's plain to see that the servers are good at what they do, but they aren't magic and it takes a team to handle a restaurant this size. I live outside their delivery area, so I can't speak to it, but if it's anything like the dine-in, the food is good but your overwhelmed driver will probably take a while to get to you. read more

I normally don't write negative reviews but when it comes to bad customer service and rude employees I don't tolerate it, My order was incomplete and when I call to let them know I got made fun of and the employee was very rude and they hung up while talking. I appreciate their hard work but I don't appreciate rude employees, I'm sorry but I don't think I'll be ordering from this place anymore..good day. read more

Avoid this place! We ordered a large pizza for carryout. It was the worst pizza I ever had. Very little toppings and about a teaspoon of cheese on the entire pizza. Pizza Hut used to be so good. But I have to say, my dogs really enjoyed it. read more

Well. Another shitty experience with morons in Santa Fe. Order completely wrong. Pizza cold. On hold forever. This place is worse than bad. It's horrible. Never ever order from them ever. New development. Manager actually apologized and refunded my order. I will remove this post as soon as I see the charges removed. Tentatively, well done, Pizza Hut. read more

At least the lady was kind enough to offer to remake my pizza. It was absolutely horrible looking. The spinach was haphazardly thrown on and fell of in the box. The other person had an attitude about it. Don't come here if you can help it. read more

The worst customer service and has no sense of timeliness. At an hour an 20 minutes on a Sunday evening, I call Pizza Hut to check on the status and there is absolutely no answer...during business hours. Rude, takes forever, and pizza is delivered cold. Manager does not care to find solutions for these problems. read more

Drove in to the drive way and was instantly hit with the smell of rotting garbage from the dumpster. Went inside and there was tape covering some ripped booth seats and it looked like the flooring was ripped out. Other than that, the pizza tasted great read more

I was hesitant because of the old reviews, but the food and service was very good. Don't hesitate to bring friends & family.

This place is horrible! I'd give it a negative if I could. The salad bar had old salad that was turning brown and a few pieces were questionable, bordering slimy. I picked out a few cherry tomatoes and one of them was rotten. The dressing looked horrible. The meatballs on the pizza were gross. The Resturant and bathrooms were dirty. There was a fine layer of sticky/tacky like grunge in tables/counters. I won't SVER go back to this place unless it's cleaned up and the food improves. Oh, then there's this bit of "entertainment". The "waitress" wasn't a waitress but a waiter trying to be a waitress dressed as a chick w/long hair, if you get my drift. It kept talking to customers in a high pitched voice that you could tell was fake. Then 20 minutes later I heard it talking to a female employee it it's real voice and it was rather masculine. read more