I have always had great service & great food! I have never had any issues whatsoever. My order is always correct and wait times are always appropriate. The drive thru is great! read more

Came for the pizza buffet now that there are weekend hours. The young gentlemen helping us was great, even with it being a buffet he came around to make sure we had drinks and sauces. There was a decent crowd, not busy by any means. I also loved the old stained glass Pizza Hut lights in the restaurant. I was surprised with the options: salad, dessert, pasta, and breadsticks are included with the pizzas. Now for the downfall: when we arrived, there was only 2 slices of cheese left. One of which I grabbed. Of the ~10 pizzas available, only one was meat-less (a half veg, half cheese). Shortly after arriving, three fresh pizzas came out, none of them being cheese or the half cheese option. I asked the kind gentleman if any meatless ones would be coming out, and he said yes, the next one out would be cheese. Now whether the next one out was cheese or not, I'm not sure. After over 40 minutes, no new pizzas at all have come out. Just some breadsticks and lettuce for the salad bar. I was pleased to see the variety offered, yet something I would consider a staple was no where to be seen. A family with several young kids was also waiting, as their kids pleaded for cheese pizza. Pizza Hut- thank you for the array of meat filled combinations on your buffet table, but don't forget that some people enjoy a classic cheese pizza. read more

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Always go to this Pizza Hut in Muncie. Always a great experience. Tonight there was a mistake with the delivery. Couldn't get it resolved over the phone but drove in and spoke to the manager. He heard me & knows I go here regularly. He apologized profusely and made the experience right. Can't go wrong with the pan pizza! read more

It was great. We had a pepperoni Pizza and some breadsticks, and we had some pop the service. It was wonderful. That lady was so sweet nice. She always made sure we had what we needed and asked if we needed anything else. Ask the south food was read more

If I could give -10 star, i would ! ordered a pick up order & paid for my order AT THE STORE in the drive thru . I ended getting charged 3 TIMES. I called Pizza Hut & Pizza Hut corporate multiple times and everything. Showed them proof of the multiple charges. They claimed they would handle it but nothing ever happened. I got ignored and my money was NEVER refunded. Fuck this place!!!! read more

The staff and food of this Pizza Hut is amazing. We started getting lunch again when they have had their personal pan pizza sale. The store has been slammed each week we have came and the staff has been their butts off to get all the food made while also greeting us when we walk in and being super nice! It is rare to see that hard of workers today! Thank you! read more

* Newly renovated restaurant for 2023 * Pizza lunch buffet and fresh salad bar * Friendly staff and great management * Excellent food, service and ambiance * Like the Pizza Hut in the commercials read more

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The food tastes great and is cooked perfectly almost every time. The staff are nice people and are usually friendly. This is a great place to hang out and eat some pizza. read more

Loved it, got it delivered fresh and hot, had no problems, definitely recommend out of all the Pizza Hut's! Amazing Pizza! Thank you!

horrible customer service. I made a 40 dollar order through there website and was promised I could come pick it up the next day. When I called to make sure I was greeted with an unapologetic manger telling me I'd been refunded and would have to order a completely different one. This place has ZERO sense of responsibility and I'm genuinely upset at this estblishment. read more

Individual pizza was delicious, as were the breadsticks! Husband ordered the boneless wings but instead they were just breading with some chicken meat. Seriously. Peeled off the breading and there was hardly any meat at all. Don't get them, they're disappointing. read more

This is our new Pizza place. The decor has been refreshed and it is very clean. The manager cares so much for the store and gives great customer service. My pizza was the style I like and tasted better than pizzas I've had recently. They serve pasta that is oven baked. They carry Pepsi products but the iced tea is very good. The wait staff and the cooks really care about this store. I will be back. read more

Poor service, our order was ready 20 minutes late, and when we got our pizza (which wasn't what we ordered) it was burnt. Tried calling the store to alert them to the issue and couldn't get through. read more

Pizza Hut - Burnt pizza. - Pizza Near Me - Muncie, Indiana

Ordered an 18 dollar large taco pizza. It has half the toppings, was missing some toppings, they handed it to me like this thinking it was fine. I demanded a new pizza. They then told me after it was made they were out of lettuce. Fine...at this point I don't care. Took the new pizza home. It was under cooked and not even cut. Do not go to this Pizza Hut. They just don't care. Don't waste your money here. read more

Most tables with dirty dishes poor selection 12:30 buffet and no clean silverware Go wash some!!!! read more

not good! my husband and i ordered last night and the again about a week ago and both times were just not good, pizza hut has really dropped the ball lately... when we called to have the order fixed and replaced last night, not only did the manager rebuff us but they insisted that we were mistaken and that it was are imagination. terrible food, terrible customer service read more

My 6 year old so loves Pizza Hut! It's his favorite pizza and he loves his pizza. The food is always good and hot and the delivery is fast. The delivery staff are alway very nice and friendly. Good portions for good prices also. Just don't like the delivery charge leaves me not much more money for a tip and I feel bad but I can't pay 4$ delivery and a tip sorry! read more

The 2 for $5 special was GREAT! We dined in and Aiden was An amazing server/host. Our one topping pizza and two orders of bread sticks were fresh, hot, and D-lish-us!!!! The tables and floor were clean, the buffet was fresh looking, and Aiden was attentive to everyone during lunch rush. I was a bit apprehensive about this location because of the prior reviews. But, I am glad we decided to try this Pizza Hut location because they gave us a great food experience. read more

Had the worst experience with this Pizza Hut. Ordered two pizzas. Went to pick up my pizzas and was told that the card machine wasn't working. Ok. Not something within your control I understand but you get every ounce of information from me aside from my blood type and could have called me to let me know. My bank is down Mcgalliard Rd on a busy Friday evening. 20 minute round trip later I return hoping that there would be an apology or even acknowledge that my pizza will now be cold. I get home with my pizza...and it was not completely cooked. I get pizza here often. I'm not sure with the other pizza options that I will be back in the future. read more

Called in an order for a few pizzas ( stuffed crust) walked over early to get them and got a chance to watch a manager named Nikki in action, she ran her crew like a well oiled clock, training new people while taking care of customers all the while talking to every person in the crew while on her way thru kitchen...pleasure watching such caring individual taking care of my meal.. Thanks Nikki , boss of all boss's, pizza was 10/10 read more

Ordered Honey Barbecue Bone out wings last night from the house, "DELIVERY" ! They were great I would rate them right up there with Buffalo Wild Wings. I ordered them from the Pizza Hut online App so easy no credit card required, they were on time and fresh, I recommend this place to family and friends... read more

We ordered one stuffed crust pizza to share for our table and an order of breadsticks. The breadsticks were a bit hard, but that seems to be normal for pizza hut. We watched other bigger groups come in, get their food, and begin to eat before we were informed our pizza wasn't even in the oven yet. We also witnessed a worker talk to a table for thirty plus minutes. It said on the menu our pizza would be 10 plus a 2 dollar upcharge for stuffed crust. Somehow with our promise of a discount for our wait, the pizza alone was 19 dollars. Our server was very nice, just not backed by a speedy staff. read more

I specifically created a Yelp account in order to review this Pizza Hut location. The service was extremely poor. The waitress was rude, charged us for food she did not bring out, and was extremely slow. We were the only people in the restaurant, but the whole meal ended up taking over an hour for two small pizzas. We believe they treated us poorly because we came in at a later hour, but it was in no way right before they closed (we showed up at 10:30 and they close at midnight on Sundays). On top of this, the food they did bring was cold, they were out of Pepsi (how is that even possible, especially on such a slow night), and out of to go cups (which very well could have been a load of bologna). These things, although annoying, were not the issue. It was the rude treatment we received by the staff. We still tipped 20% in the spirit of taking the high road, but I would never recommend this location to anyone. At least not until they learn to treat customers with some respect. read more