I ran in to get a pizza and a young lady name Moe was very respectful and helpful... I truly enjoyed my visit and mos definitely will enjoy my pizza.... Thanks again More... read more

Carry out was decent,... pizza&boneless wings was great, loved the deal of a large stuffed with the wings

Came in and put in carry out order.... Customer service was very 10 out of 10 must come back again you get quick fast service you don't have to look for the workers don't go to any other location.... Thanks tamera for helping me and making my time easier and quick read more

Every once in a while, I order the same pizza deal and spend a decent amount of money. However, my last order a couple of days ago was disappointing. Both large pizzas did not taste good. They were falling apart and tasted mostly like tomato paste straight from a can. Both pizzas tasted AWFUL. I've already sent a complaint to corporate customer service and have yet to receive a response. As a paying customer, I expect a consistently good experience. Do better. read more

I had 6 carry outs. I called a few days in advance to see if I could get them as early as possible. I spoke with Stacy and she was extremely helpful! She started my order as soon as she got there that morning and a little after 10 I was good to go! So thankful! The pizza was great! read more

The staff is horrible at the lamy lane location in Monroe. Drive to the one in west Monroe for a better experience.

I went here to pick up a door dash and the lady at the window was handing me 3 pizza with 3 thing on top of the pizzas and the wings on top of the pizzas slid off the top and fell on me and it got all over my clothes And in my car on my leg and everything.They didn't even ask me if I was ok or anything I had to ask them for napkin then I called just morning to speak to the general mgr. And she just listen and took my name and number and said somebody else was going call me and never did. Very horrible service read more

It's a scam! I've ordered personal pan pizza's for years and lately every time I order a personal pan, they're out! The reason is "we sold out earlier today", "should have some tomorrow ". But that's the same excuse EVERY TIME! They get you to order up, to make more money, but don't realize that I'd rather cancel than order something I don't want or want to pay more for, I'll get something else from somewhere else. It's a scam, and Pizza Hut is loosing business, even though it's just less than $10 bucks, but that' all adds up cause there's a lot of us that are walking away. read more

customer service was horrible! i waited for over an hour! came on my lunch break and was late coming back to work. the phones kept ringing and nobody answered. I love Pizza Hut and this is the only one in the area but i will not be back read more

Online said 20 minutes, waited 30 and ended up standing at the counter for half an hour while they put it through. They say sorry online is wrong on wait time but standing here for 30 minutes and hardly any pizzas coming through the oven. Took too long. Walking distance but will be driving elsewhere. read more

2 stars. There needs to be better customer service and cleanliness overall. When we were seated at the first booth, it wasnt even like a full booth like the seat was sinking into the wood frame and the other side had chairs, which I understand is common sometimes but it just made it look mad. The second booth we moved to had salt and pepper all over the table. One of the employees wiped the table down but then it left the table sticky. We got our drinks immediately but waited 20 minutes or more for a pizza. One employee, a smaller older lady named Vivian I think, came to our table and apologized saying they hadn't even put our pizza in the oven yet after having put our order in 15-20 min ago. Once the pizza was out, I noticed the wooden board they had the pizza on, had cinnamon on it under the pizza. This makes me think that they don't wash their equipment properly or even at all. This throws up so many red flags and violate so many health codes I'm sure. I'm just glad I wasn't allergic to cinnamon because I probably would've sued the place. I'm very grateful for Ms. Vivian's service but I don't think I will ever come back. read more

Ordered a pizza and got the call center. The guy on the phone took my order complete with sighs, pauses, mumbling, (I'm being nice here) and ending the call by calling me a DumbAzz and hanging up on me. Called the local Pizza Hut. They were exceptionally nice and apologetic. The call center guy obviously did not place my order. Whoda thunk it? read more

Needs complete overhaul from the building to the staff with one exception. There is a small older waitress who is always kind and attentive to her customers. Everyone else needs to go and also needs to learn how to cook. Half the time the pizza is dry like it cooked too long. Love Pizza Hut but this location is really bad. read more

I have given this location several opportunities to improve and it's just not going to happen. As someone who only gets 30 minutes for lunch it's important that a buffet be stocked with pizza. On more than one occasion we have sat the entire 30 minutes with absolutely no pizza to eat. I've tried to order a simple breadsticks with cheese only to wait 45 minutes and have to ask for it to go. I ordered them to go by phone and I swear they were so cold I believe they were taken off the buffet. I am beyond done. The other "local" owned pizza house has their buffet down to a science! read more

So I orders my pizza and received it an hour and twenty minutes later . It was cold! And disgusting . What a waste of money ! I'm headed to get different food now . read more

I go at lunch and there are these two ladies I swear they don't forget a face. It really busy, but their sweet attitude makes it worth it.

Food yes, depends on who's working the food is terrible.... They don't seem to care anymore... Don't go there at night because the people are just concerned about gettin u your food on time forgetting about quality read more