Had a craving for a personal pan pizza extra pepperoni. I like their crust. I got 1 pepperoni slice on each slice of pizza and barely any cheese to cover. Went to the store and bought mozzarella and pepperoni. I guess they make a pretty good tomato sauce pizza with no toppings. Wings were bare too for Parmesan garlic. read more

Pizza Hut - Parmesan garlic wings. Dry and bare. - Pizza Near Me - Marysville, Washington

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At 3:45 pm called in an order for delivery and spoke to a young lady named Sheila, placed my order gave her my credit card information and she confirmed the order told me the price. Then said it would be about 20-30 minutes. At 5:04 pm called to see where my order was and the manager Nick told me the order never got placed. The manager did not really handle the conversation well. I will never order from Pizza Hut again. read more

Everything‼ especially the call center that takes the order that was a very bad experience

I had major issues with smokey point location so I walked into this location and had the best customer service thanks to Kaiden S. He was patient and kind I will definitely be coming to this location from now on read more

All 3 bad experiences were from the same employee, receipt says "KONINGOC" The worst pizza hut i've ever been to, the past few times i've went, I was the only one there and the only order so it shouldn't be hard to simply put my food in the oven, (very small order), I waited for 15 minutes just to realize they haven't simply put my cinnabon in the oven, I wasn't too upset because mistakes happen, but it happened 2 MORE TIMES. With the same exact person, I ordered for carry out, I arrived when the food should be done, and was told "4 more minutes" and then he starts to prepare my order. I finally got my cinnabon and it had sauce all over the box.... Constantly forgets to do orders, all of these issues were by the same individual (states at the top) read more

Pizza Hut - More sauce maybe? - Pizza Near Me - Marysville, Washington

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Ordered online. Showed up after notifying it it was ready. Waited 10 minutes. They said the pizza was burned. Said another ten minutes. 45 minutes later, they said now we are giving you $15.00 credit. I had to ask them to remake 45-minute old bread sticks. Meanwhile, 4 orders were made in person without issues. I got extra bread sticks. Will give them another try. read more

Food did take awhile when we're just a stones throw away but it is Saturday the food was lukewarm and the pizza was an absolute mess. Will shop around for and use another Pizza Hut. read more

Pizza Hut - One very jumbled up and messy pizza - Pizza Near Me - Marysville, Washington

I'm only giving this one star because one of my pizzas were okay. My second pizza with the thin crust had barely no sauce on it. Like come on Pizza Hut I didn't ask for light sauce just thin crust. And most of my pizza was missing the topping spread throughout and mostly just on one side. Save yourself the money and order Dominos. Update. Actually both pizzas had no sauce. This is just awful. They did email me an apology letter but really? Thanks I'll go spend $30+ on pizza somewhere else. read more

Pizza Hut - Pizza Near Me - Marysville, Washington

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So apparently zero stars isn't a thing. They don't deserve any dang stars. We ordered at SIX pm, and it's now 7:20pm and we have called twice. Apparently the driver couldn't find our house (and we put actual directions in their notes field). Called at 6:50 said give the driver more time. Gave driver more time. Called back at 7:05. Said driver called them and is bringing it back to their shop. They tried to call and apparently had the wrong phone number. I get that's an issue but there were literally driving directions in the order. We still don't have pizza and they're apparently sending it back out with a new driver or someone whose phone actually has gps. Awesome! So now we get to pay for cruddy cold pizza. That's what we get for trying Pizza Hut. Never again. And it's 7:21 and we still don't have pizza. Oh. 7:22pm. Guess what? No pizza. Literally, it's my husbands bday and Pizza Hut has failed us. We have company, and NO PIzza. I'm furious. My husband is trying to be patient and I can't anymore. I'm starving. I could have gone to the store, bought everything to make said pizzas, made them, cooked them (one at a dang time in my oven) and still have eaten already. ‍ 7:23pm, I'm still pizza-less. 7:24pm- considering eating birthday cake early, I'm so hungry. 7:25pm- I quit. Don't bother. They must have paid a fortune to sponsor the NFL. I can't imagine if I ordered during a football game. 7:26pm-make sure you order BEFORE the football game for delivery afterwards. You should be so drunk from football that you won't even want pizza anymore. 7:27pm- I didn't really quit. I'm still hungry. Edited to add- it's still not here. And I'm still hungry. And it's now 7:35 and even my dog looks hungry. 7:50- talked to the manager I'd assume. He knew nothing of this mess and found out order sitting on the warmer. It's cake for dinner. Maybe pizza will make it before breakfast. read more

Pizza Hut - Pizza Near Me - Marysville, Washington

I'd give a Zero star but that's not an option, so 1 it is. The food is super dry, and cold (picked up and brought home less than 5 minutes ago, my drive home is about 5 minutes). The cheese is not fully melted, the toppings are uneven (1/4 of of the pizza has no toppings whatsoever). read more

With the online deals and easy pick up options, (especially during covid 19) I am consistently happy with the pizza I get. They brought it out within a minute of me pulling up to the curb. Hot and everything just right! read more

Pizza Hut - Dinner box with chicken on white sauce pizza (I'm odd, I know) - Pizza Near Me - Marysville, Washington

Okay for the past 2 years I stopped ordering from Pizza Hut because the place just started sucking me so bad at making pizza, it would show up greasy as heck, flimsy crust, cold and just yuck. And the wings were horrible too, skinny little things with no meat on them and watery sauce. But I have been having a craving for stuffed crust pizza. Well tonight they did a wonderful job. The pizza taste great it's not flimsy or greasy. The order is completely correct, and the wings too! Also the delivery driver was super nice! read more

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The pizza was undercooked, hardly cut, and I wouldn't call it a pan pizza. We gave additional instructions on how to find the house and they were still late and lost. The quality of pizza in Marysville just seems to be of the lowest quality possible. The one star was the cookie that we ordered since it ended up being dinner for us tonight after the total disappointment of the awful pizza. read more

Every single time I try to order from them it wastes at least 45 minutes of my time and ends in me not getting any mf king food. No delivery available and their app and website are completely useless- what's the point in staying in business.... read more

Start by reprimanding the manager "Robert" at the Marysville, WA location!! He was inconsiderate, unbothered, lacked remorse or empathy, as well as poor judgment in his position. Quite frankly he should be fired! I placed an online order redeeming my free pizza due to the points I accumulated. I made sure to select delivery instead of the pickup option. I then selected more food and even added a 20% tip because I'm assuming my delivery would take place in about 35 -45 min as the app suggested. After waiting for nearly an hour I became concerned and decided to check on my order via the pizza hut app, I noticed the order defaulted to "pickup." I couldn't believe it and was upset that I had to drive all the way to the location which is what I clearly wanted to avoid in the first place. That's why I selected delivery like I have always done. However this is the now the second time this has happened. I thought I made the mistake the first time but was suspicious, now this confirms it's the app, not me. Upon arrival I explained to "Robert" what happened and he snickered and confirmed my suspicion and said, "yeah, you aren't the only one that's happened to. We have a new app and it's causing problems with uber as well." After expressing my frustration and seeing what he was going to do about it, he nonchalantly said there's nothing he can do and offered no solution and simply said, "I'll pass it along." I was in utter disbelief and became even more upset. When I asked to speak to the manager, he snickered and laughed again and said, "I AM the manager" in an egocentric and condescending way. When I asked what his superior's name and phone number was, he said "I can't give her information out." I am disappointed and angry at my treatment by this establishment that I patronized for years. read more

my friend ordered a pizza here online for delivery, and upon it showing up the pizza was made wrong. she called and asked if the pizza could be replaced, and the manager had an attitude saying "the pizza wasnt made wrong, i made it" and completely denying that it was made incorrectly. He hung up on her. Extremely rude, will not be ordering from here again. read more

I can't say enough BAD things about Jacob the "Manager" there today (12/26/17) and the location itself. I first called my pizza in (LARGE MEAT LOVERS PIZZA NO BACON NO CHEESE & Extra sauce..) I said NO CHEESE 3 times and extra sauce 3 times... When I got there he was on the phone (didn't even say hi or hello).. He was about as rude as you could be.., I told him I called in a pizza and he got my name wrong.. then he charged me for my pizza before letting me see it... IT HAD CHEESE ON IT.. when I told him that he said "the other guy had messed it up once already and must have put cheese on this one" His next comments were " I can make you another one or give you your money back". NOT one ounce of an apology.., He couldn't have cared LESS... AT any time he could have apologized and all would have been ok... BUT NOPE... Jacob.. you should be FIRED for your attitude and your customer service skills are non-existent.. I WILL NEVER RETURN THERE. read more

Very disappointed...after paying thirty five dollars for a pizza with EVERYTHING on it and extra cheese, my pizza was delivered with barely any ingredients on it. My husband's work orders several pizzas at a time for the whole crew of twenty five people...after this disappointment I will never order from this establishment again nor will I let the crew at his work buy pizzas here either...very cheap and disappointing! Someone owes me a pizza with some extra cheese!! read more

Insanely rude. Omg, I went Ally's and the second I walk in the girls start talking bad making it purposely loud to hear, I asked for a drink and a girl with red hair says this exactly "Yes, you know you have to pay for it" with the rudest attitude. Another lady walked in and no reason at all they start telling her to leave!!! I've never DELT with this in my life and it's completely overwhelming, don't go here! read more

I will be back again. I was a little worried when I saw the low score on Yelp but i'm glad I stuck with it and took a leap of faith. The pizza was delicious and delivered hot. Delivery guy was cool. That's really all i'm looking for - this is pizza delivery after all. Definitely looking forward to the next one. read more

If you want a decent pizza or respect, just go to Dominoes. Pizza hut is low of the lowest. The prices they charge as well for what you receive is just We are frequent customers, when we recieved our order a few nights ago, what do you know... it was horrible. First thing I noticed is the box was smashed. We bought some breadsticks, cinnamon rolls and 3 pan pizzas. When I opened the box, half of one pizza was smashed to the top of the box. 2nd thing I quickly noticed, all 3 pizzas were pretty much all bread. Like 9 pieces were straight bread. No cheese or sauce. 3- they didn't use the classic pizza sauce, they used the marinara as well. I called and told the teen boy my concern, and he told me nothing was wrong, that this is what is supposed to look like. Hahaha um.. ok so let me talk to your manager. This dude that got on the phone was anything BUT a manager. He talked to me like I was dumb and that my pizza was just fine etc... if I wanted breadsticks, I would of ordered them. Especially with a side of smashed pizza. I am paying for you to make the pizza as YOU advertise! What you advertise and what I got is 2 complete different things. The so called manager said he would refund me $20 IN STORE CREDIT for this crappy ass pizza that was going straight in the trash because it was beyond disgusting! I said why would I want $20 when the box cost $25? And why would I want it back as in store credit, after the way you have spoken to me and order another mediocre to nasty pizza? I want my money BACK. Called corporate, please do not come here. They are poorly ran. Contacted my bank as well because they didn't give us product as advertised. That is stealing. read more

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Horrible. Ordered my fiance some food and it arrived cold. The pizza was dry like it sat out. The fries I ordered for me were cold and hard. How this place is still in business is beyond me. Will never order from here again. read more

Wow. Just wow. How can you be so consistently bad? I have gone here many times and almost every single time they manage to screw up the order. They are young and have no oversight. They obviously don't have an on site manager to crack the whip. But it has gotten to the point that I will not be returning. Terrible. read more

The wings were the only redeeming feature. The pizza, we asked for well done, but the crust was undercooked dough. Thats why i usually order thin crust which is cooked, any other crust is always undercooked. read more

I used to order here a lot...until today. My order was 45 minutes late. When I called I was put on hold until the driver finally arrived. The driver was a complete ass about it. Pizza was cold and the pop was warm. I've ordered from Pizza Hut many times but this was the last time. There are many other delivery options out there. read more

The absolute worst fast food store. I live nearby so we go here for sporting events, parties etc. I'm not sure if they've ever even got an order 100% correct or on time. Just like today... I ordered 6 pizzas at 10:30 AM for a ready time of 1 PM. I get here and they're 10 minutes late. How?! How much notice do you need to be ready on time? I hate that I leave a tip every time, hoping that it will be done correctly, and it never is. I haven't looked yet, but I hope the order is correct. I'll edit this if it isn't. read more

Absolutely worst call in service! You call in order and arrive to pick it up and told no pizza was ordered the call center they use is a joke! The on duty manager Angela no better she simply said "sorry" and did nothing about the whole process! What a shame for our local Pizza Hut! Dominos for now on! read more

The rejects they hire to deliver their pizza not only rip you off by stealing their tip but they are very dangerous on the road NO common sense and cause accidents what to deliver a shitty ass pizza . read more

Fast and food was hot and yummy. Also great customer service from the manager when there was an issue with our order.

I'm giving this 1 star because there isn't anything lower. We ordered the " special", 2 med 2 topping pizza's for $5.99 each. The pies were so overcooked, they were barely edible. The pepperoni was crispy, the crust was like shoe leather. These were absolutely the worst pizzas I have ever tried to eat. The mgr of this store should close down, teach these workers how to cook. I for one will never go back. read more

Theeeey never seem to really have their game together... so conveniencey and fast delivery isnt exactly on point... but hey whatdya do for "cheap" pizza i suppose... my las5 experience has confirmed that ill never buy from pizza hut again amd will adise others about the Marysville location as well. read more

Gross. Tastes like a frozen pizza. Not impressed. Was cold when we got it and was tasteless.

In my opinion, Pizza Hut has better pizza than anywhere else and this establishment is no different. They were running a special when my wife and I went here - $11 for any size pizza and as many toppings as you want. The pizza was made fast (under 15 minutes) and was awesome. Our only complaint (hence the 3 stars) is that it is not a sit-in restaurant, which we didn't learn until we got there. Big let-down. However, we didn't want to travel 15 minutes to go to a Pizza Hut that did have seating. So if you're looking for tasty pizza that you can eat at home, this is the place to go! read more

This is probably the best Restaurant I have ever received service from. They serve you so fast there's like almost never a line! I walked in and was unsure why to order, than this kind employee suggested a menu to help me! And it did! Then he helped me place an order clarifying all of my pizza needs (his name is Dylon!). As I waited For my pizza in the waiting room, I was asked if I needed anything else to make me receive the best service possible! After a short while I received my order and another kind employee made sure I got exactly what I wanted! The pizza was perfect along with the rest of my order. Definitely the best food and service I've ever received! I definitely recommend and will be returning for more! read more

The Pizza I ordered online the pizza looked horrible, but tasted ok. I ordered the hot and tasty. Had to wait, but the cashier was nice.

The first time we ordered from this place it was hot and tasted great. I'm not sure what happened, but this last time the pizza was barely warm and dry. Hardly any cheese or sauce and it looked like it had been sitting awhile. For 2 large stuffed crust and bread sticks it was almost 40 bucks...big waste of money. We won't order from them again. read more

This place is going down hill of the quality of the food they are serving. I ordered a Pepperoni lovers stuff crust n a Hawaiian. They said it comes with more cheese than the regular one that is why I was getting charged more. Not at all the whole middle of the pizza there is no cheese plus I asked for extra sauce and they are both dry.. I guess I will not here again.. Javier Marin read more

Horrible,I ordered a box meal my wings were under cooked I bit into my pizza and a hair was in it never been so disappointed in my life and disgusted so I called the call center gave me a coupon 10$ towards another order after I spent 33$ on food horrible service horrible everything...lost a loyal customer read more

HoRRIBLE absolute nightmare. Orders pizza online - waits 30 mins for a worker to tell me they ran out of square pizza. Ummmm okay - give me circles then. Proceeds to wait another 30 mins only for the Supervisor to tell me they were trying to call me to tell me they ran out of squares. Like I'm sitting right here, you already asked and still didn't make my pizza....? Why are you still in business? How are you still in business? While waiting for 45 mins for a pizza that was NEVER to be made... I watched 7 male employees not answer the phone when it rang, throw away a freezer full of pizza and hear them say they were out of stock of everything.Good luck trying to get a pizza here... just won't happen. Disappointed this place is considered an essential business among our COVID crises :( read more

Very poor customer service over the phone. My 2nd grader won a pizza certificate for reading over 80 minutes in the month of February. When I called to place an order for her pizza the employee who answered the phone was horrible at his job. He took over a minute to answer or I was immediately placed on hold and listened to music. Then he picked up, I asked for an explination of where their store is located and he didn't answer. He proceeded to ask for my contact information and when I told him my details he made me repeat myself on each item. Then he asked what I would like and when I told him he immediately placed me on hold!! This time I waited for 4 minutes and then hung up. I was so frustrated because I wanted the order ready upon arrival. I called back again and someone picked up quicker, this time a different male employee. He seemed to have better customer service. He took our order and said it would take 15-20 minutes!! Let's just say we will never return and this is the worst experience with a Pizza Hut. I was planning on ordering additional food with the free coupon, but after that experience no way! The owner needs to train the staff better. read more

Pizza Hut - Picture of the atore front from our car where we will wait an additional 15-20 minutes that was not needed if the staff had done their jobs. - Pizza Near Me - Marysville, Washington