I placed an order for a 8 piece meal original recipe. I was scolded over the intercom that they're all out of original recipe chicken. The communication between co workers wasn't professional, with the employee who took the order over the intercom who was also doing the food prep and the Individual working the window. I was asked to pull around to the front to await for my order. I was not given a receipt, due to the fact that I would have submitted a comment on their performance. Not giving a receipt is a fast food workers tactic to hide their most obvious faults to their guests and to keep voices from not being heard by higher ups within their respective companies, Yum brands being this one for this poorly ran franchise location. read more

The food tastes like old bitter oil that hasn't been changed in a while. Don't waste your time and just grab some fried chicken from Safeway. read more

3 min wait turned into a 23 mins. We ordered chicken wings not supposed to be spicy but there was a handful of wings that were spicy. My kids wasn't too happy with that, neither was I. My biscuits were crushed being stuffed in the box, looks like due to rushing it. The lady at the drive thru window was nice, too bad the rest of the service wasn't as good. Managers, please manage the quality this is not the 1st time my order in this branch was not satisfactory. This is really disappointing, please do better. read more

KFC - Crushed biscuits! - Fast Food Near Me - Marysville, Washington

We used to frequent this restaurant once a month for years. In the past year it has really gone downhill. We typically go between 5:30-6:00 and the past several times we went they were either out of original chicken, coleslaw or the chicken we got had clearly been sitting in the warmer bin for a while and to echo a lot of others, the employees are not friendly. We finally stopped going and now go to the Smokey Point KFC even though it's a 20 minute round trip difference. read more

This place is actually outrageous, a 4 minute order turned into 35 minutes, If i could rate this place a zero i would. My Grandpa and I were waiting for our famous bowls, there was no one at the counter waiting to help someone or give any service. So we ordered on the machine and we were paying cash. it said our order was placed and did not say anything about paying up front to the people who were not there. 25 minutes in this elderly lady comes in and goes up to the counter and repeatedly says excuse me and nobody helps her or says anything to her so then I get up and I go and help her with her order she just wants a couple of chicken wings I say you should go up to the front counter and ask them. Then she waits there for probably five minutes then another lady comes in for a DoorDash order she yells excuse me because nobody is at the counter then somebody comes up and says something to her and then she walks away and walks out back to her car then the worker says to the elderly lady what are you waiting here for then she says she does not see anything on the menu of what she's trying to get she just wants a four piece nuggets. Then the lady yelled to my grandpa and I, what are you guys waiting for?? I say we ordered on the machine and we are waiting for our order. she says back are you guys paying in cash and I said yes and she said you need to pay before we make your order and then I say "there was nobody up here helping me or waiting to give them my money so I don't know how I was supposed to pay you guys and this lady was waiting here for probably five minutes and you guys haven't helped her this place is horrible." Then I told my grandpa let's just go and so we walked out and the elderly lady was still waiting this place has no customer service at all I am so disappointed that's why you guys are KFC workers. read more

Don't even waste your money! I'm not sure what happened to KFC over the past few years but it's disgusting. The chicken was hard like it been sitting out for days and the part that wasn't hard was mushy. The potatoes had barely any gravy on them. It's just it's just gross all the way around. I just hope I don't get sick... yuck read more

I ordered a Large a Cole Slaw, Large Mash Potato, Large Corn, Large Gravy, individual wedge Fries, 8 Chicken Tender and Medium drink for a total of 65.43. They called my name got the food and checked my bag before I left cause they always messed my order this time I no longer want them messing my order I paid too much money and always got bad service. I kept coming back cause after school my 4 year old daughter wants to eat when she wants to go for fast food it is closer. I set my bad feeling aside cause she likes KFC. This time they messed my ordered again they gave me MAC/CHEESE instead of CORN which my daughter favorite to eat CORN. So I went to the Counter waited someone to help they just if ignored me waited again and I said Calmly Excuse me can you help me? The white tall guy with a lots of tattoo was angry and scream And Said I cant Take that! My responses was calmly My daughter wants CORN not MAC/CHEESE he went behind counter starting Large Cole Slaw and he came back to me again and scream again WHAT!! I repeated again I want my CORN that I ordered and paid for not COLE SLAW he was about to give me. He finally gave me my CORN and scream at me HAVE A GOOD DAY!!!!!! I just left there is no point arguing to worker who is unhappy with his Job waste my time be angry about cause I know will NEVER come back there. What HAPPENED to a GOOD CUSTOMER SERViCE? Or be decent these people at KFC they this placed a very unhappy doing their JOBS they don't want to be bother with things don't go right. No sympathy lack of decency instead me being irate for messing up my ordered he was the one got upset screaming, walking pacing back and forth that I did not understand he could have simply say sorry here your CORN and move on. That would have been fine. But he was arrogant lacked of remorse have no decency, mean and NO respect for customer. I will never come back to this KFC location State ave marysville wa. My review on food 2 star SERVICES negative 0 hire new management. Thanks for your order on KFC Kiosk #1 July 7, 2026 at 6:13:39 PM PDT at 1234 State Street, Marysville, WA 98270 Order Number 6345 Store Number: C748003 Item(s) Thanks Ertoline read more

I went to the Marysville KFC for the first time tonight and it was awful. I got a famous bowl and it tasted so nasty and it could have used a little more gravy plus spicy wings which tasted a little better but not by much and the women taking orders at the drive thru was so unbelievably rude and when she gave me my change back she waded it up with the receipt, money and change in her hand and that's how she handed it to me and I was dropping my change trying to hold onto it all and not let it drop on the ground. That was very poor customer service and if she doesn't like her job then she should get a new one and hopefully it won't be one where she works with the public cause she's definitely not a people person. read more

Ordered some nuggets on DoorDash while I was at work, was given raw chicken. Luckily she didn't eat it and get sick. read more

KFC - Raw chicken nuggets - Fast Food Near Me - Marysville, Washington

Had a late night urge for some fried chicken and KFC didn't disappoint. Went through the drive through since the doors shut at 10pm. Relatively quick service, and I was on the way home with a hot 9 piece bucket of bird. Flavorful, juicy, and greasy. Just what I needed. read more

KFC - View from the drive through. - Fast Food Near Me - Marysville, Washington

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The food is great. The service is fast, but the drive-through punk kid is so rude. I pretty much have to have a catchers permit in my car cause he throws the food out at you cause he hates his job. He's just a terrible employee that they shouldn't have at the drive-through. I forget every time until I get to the speaker to order the food then I realize oh no it's just punk rude kid. They need to get rid of him. He is ridiculous. read more

I went through the drive thru. They were training new employees. The order was messed up. I called the restaurant when I got home and discovered the mistake. They listed my complaint in a book and the next time I went in, they replaced my entire order. I appreciated that they replaced the order. Won't let one bad experience ruin me from eating there again. read more

Went to the DQ on 116th in Marysville, paid with debit card, was watching and wondering why he didn't give my card right back, another employee walked up took a picture with his cell phone, while employee #1 held my debit card in front of himself, went and got a new card the next day. read more

I went into this kfc,there was one other customer there, I waited 10min, 3 workers were there. They didn't even acknowledge I was there. I left, no food, NOTHING! read more

I ordered two spicy chicken sandwiches from this location yesterday. The food was alright, nothing special but I have been vomiting all if last night and today. The food is unsafe to consume. read more

I've given this location way too many chances to get it done and they just keep falling me/us. This last time my nuggets were burnt and my chicken was ok. My biscuits are usually rock hard and lukewarm at best and the employees spend most of there time talking amongst themselves about inappropriate topics and let's not forget that they spend their other time smoking in front of the building. -5 stars. I think this particular location warrants a visit from the health inspector. read more

Will never go back to this KFC in Marysville. Went to the drive through to order 16 piece bucket of original, 1 Cole slaw and 6 biscuits. The lady taking the order cut me off every time I had a question. I asked about 1/2 and 1/2 regular and extra crispy. They were all out of extra crispy. And they only had 2 legs and 2 thighs of regular chicken left so the rest would have to be wings and breasts. So irritating at 7:30 p.m. to be out of so many items. I'd like to know what's in their freezer if they can't keep a supply of chicken made on hand! She charged me 60.17 for this order. I remarked to her "60.00 is a lot when you don't even have 1/2 of what we want", she replied that their prices are going up soon too! I got my order, went home and wouldn't you know it my 16 pieces of chicken I paid for, only ended up being 12 pieces! Of course we were short the 2 legs and thighs as expected but they didn't add the extra wings and breasts as she said. When I called the store it was her at the drive through on the phone, her voice was distinct. I was getting the run around on the phone. She lied to me on phone trying to tell me it was a young man who was working the window 20 minutes prior when I was there. When I knew it was her. She said she can't do anything and I'd have to talk to the manager tomorrow. From what I'm seeing from all the bad reviews of customer service it's clear the manager won't do anything. The owner of this store needs to clean house and start with new staff that actually takes pride in their job! read more

The portion size of the Mac and Cheese bowl was nothing like advertised. The front counter worker attempted to fill the bowl to look like the advertisement, but the manager rudely corrected her to "correctly" make the bowl half as full. I spoke to the manager who "appreciated" the feedback, but did nothing to improve my order. Incidentally, they seem to water down the potatoes. read more

KFC - What it looks like - Fast Food Near Me - Marysville, Washington

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You would think that takeout would be booming as that is really the only food available, unfortunately the food I picked up on Saturday evening at drive thru items #7 & #8 can only be described as stale, dry, tough. We couldn't eat it! Although they had no customers they were to impatient and too busy to listen to my order, my order. Was interfering with their social interactions.?? read more

Avoid this KFC location. The Everett and Snohomish ones are much better. We ordered from this location via Door Dash on the evening of Friday Dec 2. Ordered wings and fries and with door dash fees it was around $97. When I took a bite I noticed the meat was still red and bloody so I spit it out. We continued cutting open more of them and they were all like that. Unsafe to eat. So we ended up having to cook them ourselves which took a decent amount of time to cook all the way through. If you are in a hurry or don't want to dirty dishes cooking, go the extra miles to Everett or Snohomish. This place shouldn't be open. Oh, and oil city. There were probably cups worth of oil at the bottom of our container. I had to clean the containers of sauce in dish soap. read more

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Talk about a rip off! They are charging $2.89 for a medium pop which is no more than ounces but they're adding a $.30 surcharge if you order lemonade. What is making the lemonade more expensive than a soda? Yet the menu has the lemonade on it for the same price? So soon as you order they say they need to add a surcharge of .30 for lemonade. That makes this little cup of 3/4 ice and 1/4 lemonade $3.10 ????? You can get a gallon for that! read more

Avoid this location! Told me to park after I ordered at the window. I waited over 20 minutes, and finally went inside to check on my food. Took 5 minutes for someone to even come out to the front and ask if I needed help. They finally brought my food out after over 30 minutes of waiting, and they still forgot to give me my drinks. The kitchen was chaotic, all the employees were arguing and shouting at each other. They weren't even that busy. Go to the Smokey Point location instead. read more

Save yourself a whole lot of time and probably some food poisoning Go to the other KFC. I'm a DoorDash driver I just sat in there for half an hour because they couldn't make an eight-piece tender. The cashier had to be reminded that she can't handle cash and then touch the chicken with her bare hands! Same cashier walked up asked somebody at the register if they'd like to order when he said yes she said okay and then walked away and didn't come back for more than 10 minutes. Four people walked out of the restaurant without even ordering, four people came in from drive-thru because their orders were wrong and one of the gentlemen employees took an order from somebody realized it was for another order and then took it out to the other car. So I don't know if the first car touch the food before they brought it back in realizing it was the wrong order but then he immediately took it out to the correct car without remaking the order. So if you had a big order and you were at KFC at about 6:45 there's a chance somebody touched your food before you got it. This place is disgusting, and they literally don't want to help the customers they want you to leave so they don't have to take your order. read more

My wife had brot home the 8 peace it was saturated in Greece it was the worst chicken I ever had from KFC threw it away call them they wouldn't replace it so here I am blocking you poor workmanship and it's like a ritual every other week we go get Kentucky fried Chicken but this time it was saturated in Greece and it did not appreciate it it was not right was outright disgusting and they wouldn't even replace my meal this wisdom Marysville KFC read more

I like KFC so much more than Popeyes I know I can get good tasty chicken here. 11 herb's and spices yummi wings and pie. They do need to bring back the chocolate and strawberry parfait everyone misses them. read more

Food is ok,it taste like KFC. I come because it's close to my work. They are always slow to help you. I have to wait at the counter for 10 min before getting helped. Also leave tables dirty read more

Customer service is terrible, I had to ask about dipping sauce and ask for a drink carrier. Sides were only asked 20 minutes after we ordered and we are still waiting for our order read more

Just got me and my girlfriend two famous bowls and 3 biscuits. Came out to be about $20. The manager or I believe to be manager with glasses that runs the window is not the nicest person. very sarcastic and you can tell she dosnt want to be there. She charged me for a huge bag I didn't need because all our food fit it the small bag. Got home started to eat the food, and for that much money I would gladly make our own "famous bowls". best part is my girlfriend complained it didn't taste that good. I wasn't going to just throw $20 away so I ate mine and a little bit of hers. What was gonna happen food poisoning..? That's exactly what happened to me. I've been puking my wasted money right up for the past 30 mins. I rarely post reviews let alone bad ones but yeah when your an ass to me and make me throw up and over charge me for stupid stuff. Yeah your gonna take the cake for worst service/food. 10/10 drive as far as you can away from this place and make ur own chicken if possible. read more

Customer service sucks. Two employees were yelling at each other over people at the counter. After waiting for 45min for fast good friend chicken....got home and the chicken was raw...biscuits were not fully cooked...needless to say save your time and money and do not eat here. Try another location or maybe even popeyes. Will not waste money here again. read more

How hard is it to not put gravy on mashed potatoes? Practically every time I go there and ask for no gravy I end up scraping gravy off. It's so annoying it's starting to really make me mad. Please just don't put gravy on potatoes. It's a simple request. Everything else is always perfect. Just please simply put no gravy. read more

These employees inside this KFC restaurant is ignorant. They don't listen. This is my third order, third trip back because they forgot to put something in my bag. What the hell is going on with these employees? read more

Shittiest KFC I have EVER been to. The chicken tenders are cut paper thin, no doubt somebody is making profits at consumers' expense. I am so angry I could beat the HELL out of somebody. The gravy has NO flavor. This is NOT KFC gravy. FUCK YOU Marysville KFC. read more

We have not been to this KFC in about 1 year due to lack of customer service. When we walked in tonight the lights were so bright that it was easy to see that not one table was clean. After we got our overpriced slop and asked to have at least one table to be cleaned we sat down to eat. We soon discovered that they did away with plates and so we had to eat our food on a flimsy cardboard tray. This was very awkward since the potatoes and gravy ran all other and our chicken was soon to soggy pick up. If KFC wants to stay in business they need to go back to making good food and give customer service. The lack of customers should clue them into the fact that when you cut corners on quality then you are stating that you do not care about your customers. There are enough good chicken places in the area to eat at so why waste your money eating here? read more

Came here a week ago to pick up a mobile order and when I got home the order was missing a lot of items. Tried to call and they did not answer. Went back today and when I told them about my past issue all I received was attitude. I asked for the manager and right away was given attitude and made feel like I did something wrong. They did nothing to make up for their mistake and honestly will not come back again. read more

Food was good and drinks were good but I bought a 2 medium root beers and a med fri and it was 10 bucks!!! Just for 3 cheap items. I'm not eating at a fancy restaurant I'm eating fast food. Just letting you know it's very pricey. read more

Cartman would have Puked and The Colonel would have bitched slapped the manager... I realize fast food sucks in general but this was the worst slop I've picked up in a long time. Never going back. NASTY! read more

Ordered online and picked order up. Got all the way home, and realized half of the order was missing. Drove all the way back and was only offered the missing items, which included fries. I asked if the fries were at least fresh, because the rest of the food wouldn't be. They said yes. They were half cold. I said I didn't want any of it because they couldn't even get it right the second time, plus the fries they tried to give us were cold. Git a refund, and went to Arlington location. Wasn't even offered an apology. Guy in line behind us saw what was going on, and left in anticipation that he would be treated the same. Never going to this location again. read more

3 of the last 4 visits they screw up the order. Done with this location. It's not rocket science.

Went there last week in the evening , it took forever to get waited on and the place was empty and the drive thru was empty as well, rude counter person slow on the orders , gave us crispy instead of original and forgot all the dipping sauces. It had been about two years since I went there , I guess they got another two coming up. read more

Drive through clerk short changed me $20 dollars. She didn't count back to me the $70 I was supposed to get. She just handed it all to my friend who was driving and when I counted it it was $20 short when we confronted them they "counted the till" and all they would say is the till is good so they won't do anything else.... Obviously pocketing the twenty. I will never go back to kfc again read more