Wonderful experience! The store is always clean and the staff is friendly every time I come in! The food is always hot and delicious. Hunter is the best! He has the best customer service. read more

Pizza Hut - Pizza Near Me - Loganville, Georgia

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The Most Terrible service I've ever gotten. Two days ago, I tried to place an order at this Pizza Hut. I called in, and from the start it felt like the person on the other end wasn't even trying to help. Very rude and dis from the start. I was speaking clearly, but they kept saying they couldn't hear me. Before I even had a chance to repeat myself properly or figure out what the issue was, they just hung up on me. If there was a technical issue with the phone, that's understandable--but hanging up on a customer without trying to resolve it or calling back is just poor service. It came across as dismissive and unprofessional. I ended up taking my business elsewhere. read more

This by far my favorite Pizza Hut in the area (and not only because they know me by name). My austistic son's favorite activity is Friday Pizaa night and Pizza Hut just so happens to be his place of choice. I always order online and they have it ready and right every time, no hiccups. I love this kind of consistency in a chain that doesn't have many ways to separate themselves. So shoutout to the Hut (and the employee who I think name is Kim but don't quote me on that!) read more

Pizza Hut - Building - Pizza Near Me - Loganville, Georgia

Great service from Roberto. The food is hot and fresh as well as the facility being top notch clean. I would recommend

We have always rec'd excellent service from this location. Food was delivered by friendly people and excellent pizza!

My wife and I ordered a dinner box from here a couple weeks ago and we will DEFINITELY be making it our new go-to pizza from now. Delicious! As for the store itself, I went on a Friday night, and it was incredibly busy. The customer in front of me was frustrated with there wait time, because it seemed the store had some kind of mishap with the order. The customer decided to act like a child and start taking out their frustrations on the employees. The poor young lady behind the counter was taking the brunt of the blows at first. The managers on duty were doing their absolute best to accommodate this person, giving them their meal with a full refund. In spite of the customer's childish behavior, they handled it all well. I wanted to commend them, and know that I will be returning! read more

I love Pizza Hut but not this location. I made an online order and paid already. I mainly ordered here cause of how early they were open. Only to be waiting 15 more minutes. Customer no service was no help. Didn't even apologized. When I got home, one of the pizza wasn't even cut. Never coming to this location again. 91/2021 read more

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Our pizza was delicious! It was by far the best that we have had in a while. The delivery lady was so nice. The service was quick and the food was super fresh. We will definitely order again. read more

great customer service. great pizza. must be under new management. Pizza as Pizza Hut meant it to be. We got 2 large pizza garlic parmesan sauce. read more

they are assholes !! I placed an order on doordash and when my dasher went to pick it up , they told her they threw it away.

I had to come on here and express how it really feels to get what you expected and paid for. I have been ordering from the same pizza spot since I moved in this area the first time I received a pizza from them Pan about $60 superb perfection, beautiful tasteful the second time have a problem with redeeming my points the gentleman gave me some percentage off whenever I've had difficulties with my Pizza the manager there has always redeem my points for me, but today at the bear and Cousin we're not talking about the previous deaths that we had last year it's just that we ended this year with death and I wanted pizza went online set it up and this time I was able to get a free large supreme pizza plenty of vegetables, just a right amount of meat that I would like to eat and when I got my pizza and my chicken without the bones, exceptional tasteful, fresh hot, I will continue to order my pizza from this Pizza Hut because when I see it on the corner, it always looks so clean presentation with People Like Me. It's a plus if I could have come out there and swept the front for them just so their business would stay flowing I would do it , but the people who are working here even the young lady I believe I forgot her name I don't know if she said kitty Kelly or what she was awesome when I called to say I would like to put a review do I go to google, she said, yes, ma'am, very polite, very professional and I'm sure her manager know who I talk to because when I had her name I was sitting up to eat my good hot pizza that to me is priceless that shows respect and that shows a lot of positive characters working at this Pizza Hut. Thank you God bless want you to have a wonderful year ahead in the name of Jesus Christ . read more

Pizza Hut - a plate of food on a table - Pizza Near Me - Loganville, Georgia

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This was by far my WORST experience with Pizza Hut. When our pizzas arrived, it seems as if they were transported sideways so everything was on my side of the pizzas. Even the cinnabuns were shifted to one side. When I contacted this location about the issue, I was placed on hold. The only issue is they didn't mute the phone and I heard them talking in the background that I was probably lying and to tell me that they will have to pick it up to see what I say. That more than likely I will decline. So when he returned to the phone, I told him that I heard everything they were saying and why would I spend $70 on pizzas to call and complain. I have the pictures!! I'll NEVER spend another dime at this location!! read more

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This is the worst store that I have encounter. I love Pizza Hut. But this store cancelled an online order that was already paid for without calling me. I have never seen so much disrespect for a customer. I called to confirm the order and the person told me that they supposedly called my number and it was restricted. How is that possible if I placed the order and called them? I will never buy from this location ever again. read more

Picked up a 3 topping pan pizza yesterday. It was DELICIOUS, hot and on time!! One of the best pizzas we've had in a long time!! Ordered online, paid and it was ready when we arrived. read more

Ordered online. Got confirmation. Arrived at location and they "don't know what happened" to our pizza. So they have have to remake it. Ordered here, thinking it would be better than the Snellville location...whose oven is broken. Places like this suppose to make money for the owners; but it seems like they are purposefully trying to NOT make money. Shame. Do. Not. Order. From. Here. read more

Ok, so maybe the young man taking orders on the phone might have accidentally deleted my pizza order, it happens. The food I got was amazing, best pizza in years! I got a discount for my extra wait time, but the food was ready in just ten minutes, and very professionally prepared. Toppings were just right, the perfect amount of cheese and sauce. I worked at Pizza Hut in high school, and this location makes their pizza exactly how I was trained to make them. Not too much, and not too little. Love this store. Monroe is closer to me but their management/crew is not on the same level as this Loganville store. Thanks for working so hard guys, you rock!! read more

This location is absolutely horrible. We rarely ever get Pizza Hut anymore, but really wanted some stuffed crust today. I ordered via the app, and chose contactless carry out, on the way to pick up my order, someone from their store called and informed me they were out of pineapple. This was a minor annoyance, no biggie, I told them what to put instead. Once I got there, the app said my order was ready but their texting system informed me it would be another 5 minutes. Well, after over 10 minutes, someone came out with two pizza boxes (no 2 liter that I ordered). She hands me the boxes and shoved a receipt at me "did you sign this?" I told her I hadn't and that I was missing a drink. She goes in the restaurant, comes back out and says "I don't know who took your order, but we don't have Dr Pepper." I said.... okay, well what do you have, she informs me Pepsi and something orange. I told her we didn't want any of that, she stands there blankly and says sorry and walks back into the restaurant... I'm sorry... WHAT?! No problem resolution, no refund.. nothing. As I pulled out I phoned the store, I informed whoever answered the phone that I needed to speak with a manager and she then put me on hold for over 7 minutes. I will be contacting their corporate office tomorrow, but please just stay away, this location is TERRIBLE. Every single time we order from them it's terrible. read more

If I could give it no star, I would. I ordered pizza online for my son birthday party for pick up and once I got there it still took 40 minutes. No one could explain what happened to my order. The manager said I would get a refund, it's been a month. I called today, there is a credit on my account so I placed an order. The store manager still charged me full price for a pizza when it was suppose to only be 7.99, she said she forgot to apply the coupon. Seriously!! Don't waste your time here!! read more

Ordered online requested contactless delivery to my car, parked at the designated area call the number six times no one answered. When I had to go inside the store I will start to go back out to my car and wait for my pizza how would they know if I'm outside when they're not answering my calls??? Worst Pizza Hut ever not going to come back here order again read more

Old location was horrible, food and service, Now not much better Had pizza delivered! It arrived just like they said, in one hr. This so called PIZZA was pitiful. How can someone mess up just a regular hamburger pizza. The beef was over cooked, look like gravel. Would have been better off to throw pizza away and eat the box... We each tried 1 slice each, Horrible, thru it away, got in car and went to the dairy queen. read more

Extremely slow service , rude people working there , driver took over 1 hr to deliver pizza was extremely cold .. then when I call and talk to the manager he said it was not their fault . He didn't understand why it was taking to long read more

If you're ordering out or picking up, the pizza is standard and what you would expect. The issue with this restaurant is the staff and service. They are absolutely horrible to deal with. Under no circumstance would I ever dine in at this location again. On our last visit, the place was empty and no one greeted us to be seated. After waiting we sat ourselves and were told we had to move to another booth even though no one else was there! We mentioned this and were snapped at by the server saying if we had followed directions and waited to be seated we wouldn't have had to move tables. Totally unnecessary. Needless to say we got up and moved... Right out the door and across the street to Marco's pizza instead. read more

Miss Rebecca the manager is extremely rude she does not even let you talk and hangs up on you she tells you they have been open 14 hours and why are you ordering three hours before they close that's not enough time to make a pizza and then their associate Denise first she said that the order was delivered then she said no it was not it's still cooking and it's gonna be another 30 minutes after it's already been 2 1/2 hours they also hang up the phone on you when you tell them you want a refund , Pizza Hut in Loganville is extremely disgusting they are very late on their orders if you want to order at 9 PM make sure you order at 4 PM and don't call after 11 PM because the manager takes out the trash one hour lol if you want the refund because it was their mistake it takes five business days to get your money back read more

I have come back here several times over the past 20 or so years since this place opened. Shame on me. The service has ALWAYS been TERRIBLE. There are 3 other tables of people. I've only seen one get their food. I've been here over 40 minutes and haven't gotten mine. I also haven't been checked on. This place is miserable and exhausting. I am leaving. I don't have the energy tonight to care. I certainly won't be back ever again. It is never clean. read more

Worst service ever!!!!!! We order a special pizza on NATIONAL PIZZA DAY!!!!, 1st: when we were there the guy asked us for payment "again" we told him it was already paid for, and he said ok. We didn't check our pizza was the right one, so when we got home realized we had a different pizzas that we ordered, so we drove back to trade pizzas, that girl asked us for something else to do and we played saying give it to us for free, which she didn't understand, I told her they lost a customer and it didn't matter to her. We checked our pizza was the correct one, but we didn't pay attention about the crust (pan pizza requested), Then, guess what? we eat different crust than we asked for. It is horrible!!!! This is not the first time we need to wait so much for a pizza o receive a bad service from their people, but today... it was too much!!!!!! read more

The worst thing I've ever eaten! Ordered a stuffed crust pepperoni twice; the crust was thin and hard. They literally put 1 piece of pepperoni per slice and the equivalent of 1tbs of sauce and cheese! I couldn't believe it. Pizza Hut should make them take their name off of this location or better yet CLOSE IT! read more

The service here is awful. We occasionally dine in but after tonight we certainly will not be back. It took the waitress 10 minutes to bring us our drinks. Never came back to give us a refill. They served us room temperature boneless wings. We asked for two boxes when we were done and after waiting 10 minutes just got up and got them ourselves. I went to the front to pay and had to wait 10 minutes as there was not a single employee in sight. We were surrounded by 6 tables covered in dirty dishes the entire time we ate and we were the only ones in the dining area. This place is so awful. Do not waste your time. read more

Probably the worst Pizza Hut i've ever been too. I've been to this particular Pizza Hut more than a handful of times, so I know it's not just a bad day their having, because it's everyday. They have "lost" my order twice, where they say they do not know what happened to the order and have to remake the entire order. Then there is times where i have sat waiting in the drive thru for 20 min for someone to help me. I came once and the doors were locked even though they weren't closed, they told me to go through the drive thru and once i went through the drive thru i was still not helped till over 10 min. If you have tons of patience and love to wait, then i definitely would recommend this place for you. read more

never answered my job application, filled out two. only hire boys because some girl named faith only hires boys. but i like the other managers, just not her. read more

Me and my grandma went here for a belated bday dinner. We stood at the front while servers walked by and didnt say anything. Finally one said sit anywhere. They were busy too. We sat down for 10 mins and no one even came to our tbl. There was 3 other tbls that didnt have anything on their table. So we left and went to marcos pizza. So much better. Dont go to pizza hut just drive to marcos pizza. read more

Online service stinks!!! When I called about a delivery that was 30 mins late the cashier tells me "that's corporate's fault"! Really???!??

We recently ordered a couple of pizzas to pick up from here, and everything went smoothly. I mean our order was accurate, on time, and double checked it was for the right people. Our cashier made sure we got plenty of the extra cheese we wanted and was friendly even though I could tell she was busy. Loved eating our pizzas at home, delicious! read more

Called in tonight after having trouble with a promo code online. Natalie (I called back & Shay gave me her name) that answered the phone was so sweet & professional & was ready to accommodate us & our promo code issue. Unfortunately I thought I called the closest Pizza Hut location but she gave me the number for the closer one within delivery area. Let's just say that location didn't give anywhere near the service I experienced from this location. Next review - & I don't even make a habit of reviewing on yelp. Way to go Natalie & team. I work as a retail store manager & would steal you in a second! read more

I placed my order at 6:05. At 6:43, I received a text that my pizza was on the way. I allowed 35 minutes and the pizza still had not arrived so I called the store. I spoke with Rebecca who informed me that there was a situation and my pizza had to be remade. She stated that my new pizzas should be out of the over shortly. I immediately cancelled the order. However, I called right back to have them deliver the order. The girl who answered the phone was clueless so asked for Rebecca or a manager. They kept transferring me to another location. I'm assuming it was the corporate customer service line. I eventually hung up and called back. I asked for the manager at that store not a hotline. Rebecca gets on the line but by this time I was frustrated so I ordered from Dominos. Rebecca was very nonchalant every time I spoke with her. She could careless that she lost a customer. The worse part is that it could have been rectified by just making a phone call when the order had to be remade. read more

I love pizza, and I like this pizza place. Clean and nice to go in and order then go shopping while you wait for the pizza to be ready. Cool place! read more

Nasty, lying manager "Gail" or something like that. I had a store credit because they messed up my order a couple months prior, and when I went to redeem it, she said she had no record of it, and then went on to tell me that since it was a couple months ago, the credit wouldn't be accepted anyways. When I asked if she was saying that their credits expire she said yes, and it's a corporate thing. I then asked if she could just give me that credit, and she said that if she gave me a $5 credit, she would lose her job. I then inquired is she was serious that as a "manager" of the store, she'd loose her job over a $5 credit, she said yes. After a little more probing, her story started to change, and when I pointed out that she had just lied to me, she got verbally aggressive (bordering on abusive) and then hung up. Ultimately, it's slightly below-average pizza and wings, but the completely unprofessional attitude and behavior of the manager ruins the place. I'd suggest everyone go down the road to any of the other pizza and wing places and avoid the low-class establishment. read more

I had called 45 minutes prior to picking up my pizza and was told it would be ready at 12:15.. I'm currently sitting in the drive-thru and been waiting for about 15-20 mins. Very poor service. read more

My first time ordering Pizza Hut, called in for delivery, read the coupon to her, ask her if I needed to give coupon to driver. She said "No, we don't need coupon." When delivered, 1 pizza was missing. Told driver and he said he had nothing to do with it, he just delivered. Called the store and told them that we were suppose to get 2 pizzas, that they only sent 1. They charged me another $8.They are rude and don't care about their customers or reputation. We will never enter their store or order in any form or fashion from ANY Pizza Huts. I have been telling friends and neighbors how they did. Elizabeth read more

This is the third time my food had been late. My order is wrong and when i called to complain they had terrible attitudes. Horrible customer service! read more

I placed an online order and it was suppose to be at my house by 10:37pm and since they were not at my house, I called to check the status of my order and the lady on the line told me that they only had 2 drivers and that one driver just got there from delivering a pizza and then he was going to delivered my order. Why do I have to call to find out my pizza in not going to be on time. I think if they will have called me I think I won't be so mad, so I told the lady to cancel my order and she told me she was going to tell her manager to cancel and then she hung up the phone, so I called back and said we were disconnected then she said I canceled your order and not even said I'm sorry for hanging up the phone and me and my family not getting our order, but I guess customer service is not a big priority for this Pizza Hut. This is my last order from this Pizza Hut. read more