Years ago this was "The" place to go for pizza. We moved back to the area and went back today. A complete dump. AC not working, bathroom and the whole place was FILTHY !! Lunchtime and the place was empty. Completely old and outdated. Close it down or remodel !!! read more

This place is garbage, its one thing to get an order wrong but to pay 30 dollars for a pizza that isn't right and then have no one to call to correct the issue is ridiculous. These people dont even pick up the phone. read more

Everytime I order from here i get the best service. Whomever the female manager is she is AWESOME! My boyfriend and I love her. Great personality and takes cares of us and her other customers. You can tell she loves people. Im from PA and there aren't a lot of Pizza Huts left so when I want pizza its always from here now. read more

We had our daughter's first birthday party here today and it couldn't have been better!! Jeremy and team was phenomenal. They went above and beyond to make sure we had everything we needed, the pizzas were delicious, and he was just so nice and happy to help. We got the heart pizzas for valentines day theme and they all looked great. THANK YOU!! read more

Mr Dwayne was good service respectful and know what he is doing for the company he helped me with my order and made sure it was right

Went to pick up dinner. They had only one person working. That one employee only took online orders for twenty five minutes. never taking my order or letting me know when he would take my order. I just ended up leaving. I would never recommend this Pizza Hut. If its close to you save the headache and drive a bit further to another one. read more

I have attempted to order from them three times in the last two months. Each time, the order had been canceled for no reason. After calling each time, I was told that the manager was too busy to come to the phone. I thought the first two incidents were one-offs but now...It's clear that I will no longer attempt to order, so beware. read more

Great food, excellent service. Always enjoy going to Pizza Hut. Food is hot and fresh. Been going there for over forty years, never had a bad meal. read more

Seriously the worst customer service experience I've ever had. We put on online order for delivery in at 5:15pm. I got a confirmation email saying it would be delivered by 6. When it wasn't delivered by 6:15, I started calling Pizza Hut customer service. I spoke to 4 people - they all tried contacting my local store and literally couldn't reach them themselves. Keep in mind they had already charged my credit card. By 6:45, we were frustrated enough that my husband decided to physically go to the store to see what was going on. He got there and the pizza was just sitting there.... The employee didn't read the order properly and thought it was a pick up order. By the time we brought it home, it was nearly 2 hours after we ordered, room temperature, and missing a sauce I paid for. I called customer service again and all they could do was try and transfer me over to my local store- which, remember, doesn't pick up their phone. I understand it's just Pizza Hut, but I was trying to have a meal for my family where I didn't have to cook or leave the house, and we wound up having to leave the house and eat sub-par food much later than we wanted. read more

I want to send a HUGE HUGE HUGE THANK YOU to EVERYONE at Havre De Grace Pizza Hut especially Ryan and Michelle for being so patient, welcoming, encouraging and understanding. Everyone that works there is truly amazing. You all are like a family and work so hard to make customers and employees feel welcome. Keep making THE BEST PIZZA's in Maryland. This branch has been the friendliest, happiest and most amazing place to work!!!! I am so proud of everyone there and all of the hard work you do to make the customers happy and pass on the positivity every day even during the hard times. read more

Absolutely terrible. Pizza Hut should have serious look into the lack of customer service and not to mention the sticky tables as soon as you sit down. Then only to be wiped off be a dirty rag and what was on the table is now in your lap. What kind of manager is running this dump? read more

I know, I know, what do you expect for "fast food"? I expect hot food and reasonable service. The store was near empty!!! Well, this place was ridiculous! I walk in on time for my pick up order only to walk in on the staff yelling at each other. My pizza was ready when I walked and it sat at the end of the oven belt for 10 mins while I waited and watched and listened to all of the unnecessary yelling behind the counter. My whole order was cold and unsatisfactory but trust me, I won't be coming back to this PH. I'll stick with Pat's. They're consistent I highly recommend Pat's Pizza in HdG, MD read more

I work about a mile from the Pizza Hut in Havre de Grace MD...so a coworker and I ordered some breadsticks and two salads for lunch, for delivery today. Breadsticks were fine; but, the salads were actually DECAYING. When we opened the bowls, the salads actually smelled like rotten lettuce. Of course I called the restaurant later that day, and the manager told me that the driver must have put the salads in the 'hot' box, thus causing them to wilt. I doubt that the heat caused the lettuce to become slimy and dark brown...or the tomatoes to be mushy and translucent...we actually took pictures it was so bad. We are supposed to receive coupons for a free salad in the mail in the coming weeks.....I'm probably not going to want the replacement salad honestly, even though the manager assures me that they are made freshly EVERY morning. read more

Pizza Hut - a salad in a black bowl - Pizza Near Me - Havre De Grace, Maryland

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As always the food is good. On this in particular night that I stopped here they were pretty busy. I placed my order and sat and waited. The gentleman that was working the pickup counter was very happy and festive. He didnt miss a beat in anything that was going in there. It's great to go into an establishment to see this. In my opinion, if he isnt already, someone needs to make him a store manager, as he's got such a great work ethic attitude. His nametag says Jeremy. read more

Love Pizza Hut pizza but hate this location. The service is terrible. Our ordeal started off with minor problems- not enough silverware/plates at the table and they didn't give us crayons and an activity sheet for my toddler like they normally have in the past. Then it started to get a little worse- the waitress said she would be right back with extra silverware and it took close to 5 minutes before we saw her again. At that point we ordered our food- the dinner box (breadsticks, pizza, cinnamon sticks) and a kids personal pizza with milk. 20 minutes later we finally saw our server again when she brought us our breadstick and cinnamon sticks. Not sure how many people like to eat their dessert before their entree but we are not one of them so we pushed them to the side of the table. We were also given our daughters pizza and told our other pizza would be out shortly. Fast forward another 15-20 minutes and my daughter has finished her pizza and is beginning to have a meltdown because she wants out of her high chair. Meanwhile we are still waiting for our pizza which we were told had "just come out of the oven" 5 minutes before that. When we asked again about our pizza 10 minutes later, they said it was made wrong and would have to be redone. Forget it! We paid for what we had already eaten and left! On a side note, the customer sitting next to us told us he waited 20 minutes just to get the slice of garlic bread that was supposed to come with his meal so it wasn't just our table that had problems. read more

I sent a feedback note to Pizza Hut of Maryland on Friday 10.17.14 to feedback@pizzahutofmd.com and heard nothing back. I guess this Pizza Hut franchise owner hasn't heard about Social Media and Online Reputation Management. Ignoring concerns about pizza delivery and public safety says that this franchise owner doesn't care about the safety of people in the community and the safety of its own employees. read more

They always have my order correct and so hot that I actually have to wait to eat it. I've never been more impressed with a delivery place.

Had the pasta marinara and also a large cavatina supreme. Both pasta dishes had overcooked noodles (watery) and lack of flavor in the sauces. yuck. Could be because they were take-out orders because I certainly would have sent them back. read more

Great pizza been going here since i was a child love there pan pizza.i take my grandkids here they love the meat lovers pizza so this woukd be a great place to take your family for dinner read more

Manager doesn't have the courtesy to even allow people to sit and eat. Reason that we were busy in the evening and right now we are understaff and can't clean the tables. So you have to either take the pizza and go out or don't order at all.......... read more

This is not a review of Pizza Hut 's food, but of this location. I used to come here as a kid, so this one has been actively serving since the late 70's. It and McDonalds were two of the only franchises in this area. I must say that the overall appearance and cleanliness was great, but even more so, I was very impressed with the crew. Our hostess and our waitress were friendly and attentive, and everything was served in a reasonable time and good quality. KUDOS. As far as the pizza, good as always, but never as good as a local pizza shop, but when is a franchise ever better than local if you do your Yelp work? read more

Classic pizza hut pizza. Pretty quick delivery - always about 30 min. Only complaint would be that the boneless wings are sometimes oddly chewy/rubbery Overall - fast delivery and classic old school pizza hut pan pizza! read more

My last 5 purchases consisted of pizza. Each time I went the location seemed busy and the facility was clean and tidy concidering it's an older location. I only order pizza because pizza has been thier main product. I would recommend them firmly for the pizza! The staff was pleasant. read more

Wow no reviews. Well the Pizza was great but I asked for the wings to be well done. Pizza Hut wings are rubbery so they show up and upon trying they aren't real done. The waiter said they were put through 1 1/2 times. My suggestion is ask for a solid 2! Other than that all was good! read more

Scandal. I was driving from DC to New York with my 3 kids. They wanted pizza and we took the first exit on our way. Here is Pizza Hut. We ordered veggie pizza and asked CLEAN CUT for religious reasons. They served pizza with HAM. The attitude of the staff was so terrible. They have no respect for their customers. Never again pizza from Pizza Hut. read more

We used to use this Pizza Hut (in Havre de Grace, MD) ALL the time. The last couple times were questionable and after tonight I will *NEVER* purchase another thing from this store. I ordered my pizzas on-line. The website added extra charges (it looked like a repeat of my carry-out order from last time) so I deleted and started over. It did it again. I was trying to order a $7.99 3-topping hand-tossed pizza and a $10.99 specialty pizza from the carry-out deals advertised on their site. I deleted and did it one more time, same thing. I printed out the order (which showed the correct pizzas) and sent it with my husband for pick-up. They insisted that the web prices were right. The GENERAL MANAGER even insisted they were right and refused to change them for him. He left the pizzas there and came home. I called and spoke to the GM. SHE KNEW the prices were wrong but was too damn ignorant to fix it!!!!! In her opinion, I guess it was our fault that their website assigned the wrong coupon to the wrong pizza and upcharged for extra toppings, crust choices, etc. I pointed out to her that her behavior was wrong for any employee but even more so for the General Manager. We will NEVER use that store again and I urge everyone to avoid them like the plague. Use the Bel Air store, they're much better! read more