I attended PT at ATI's Canton location for ~2 months and it was amazing. I did not need a…read morephysicians referral (I have Cigna insurance), and I felt that I received thoughtful, personal care. I went for hipflexor and hand issues (I'm a 24yo powerlifter) and they did a great job at holistically assessing my injuries and continually updating my exercises each time I went (once a week). I also really liked how all of the PTs were very active people themselves because it fostered a very positive environment where they would push me on my exercises. I highly recommend!

Although the therapy was wonderful and helpful, and my therapists were great, the office experience…read morewas TERRIBLE! I had so much difficulty trying to pay my bill, the office tracking my payments, no posting them on my statement but definitely posting them with my bank. I have never had so much trouble trying to my bill and receive an accurate statement. I called the office number, called the corporate number to get my issue resolved but kept getting sent to the call center located in the Philippines. I still have not been able to straighten out my account, both my accounts. While one was sent to collections, they still accepted my payment for that account, and when i tried to speak to a supervisor or account representative, I was sent to the call center, again. This is now a legal matter, unfortunately, I had to go that route to get an accurate accounting of monies paid and monies owed, and the fact they accepted payment for an account they no longer had with them. I could not be more disappointed, tarnished my whole experience

I should've read the reviews before I tried this Urgent Care. I'm giving two stars mainly because…read moreeveryone I interacted with was fairly cordial and there was no wait. However, I'm disappointed that the staff here did not listen to my concerns during my visit. I came in with a terrible sore throat and fever which had been going on since the day before. I popped into Urgent Care on Saturday in the hopes of getting prescribed antibiotics - if my primary physician were open, I would've just gone to her but it was the weekend. I knew I must have tonsillitis. I've had it 2-3 times in the past and when you know, you just know. I was seen immediately and ushered into a room by the same person who checked me in. Then he ushered me into another room. He asked me to take my mask off and had three swabs in hand. Thinking he was taking a strep test, I opened my mouth. Nope, Covid test and he put it up my nose. Would've been nice to have some warning or been told what was happening. He took another swap up my nose and then another in my throat. He said someone would be in soon. 30 minutes later another person comes in the room. Was she a nurse, a doctor? I'm not sure, she never introduced herself. She said all my tests came back negative and I asked what tests? Since I was never informed. So I don't have strep, the flu or Covid. I tell her I'm certain it's tonsillitis because I've had it before and I can see from looking at my throat that that's what it is. This person barely looked at my throat (didn't even use a tongue depressor to get a good look) and didn't even touch the lymph nodes on my neck to check for swelling. Didn't even touch my neck at all. She also told me my body aches aren't consistent with tonsillitis. Wrong, my lymph nodes were swollen and causing aches which is a common symptom of tonsillitis. She also told me they don't prescribe antibiotics for tonsillitis. Also wrong, I've been prescribed antibiotics for all the cases of tonsillitis I've had in the past. This is necessary for tonsillitis brought on by a bacterial infection. My condition continued to worsen the following days - unable to eat, drink, swallow, sleep (due to reduced air flow), turn my head, and even talk. I finally saw my ENT that Tuesday and he took one look at my throat and felt my lymph nodes and said yep, this is tonsillitis and prescribed me antibiotics and steroids since the swelling was so bad. He was shocked when I told him the urgent care didn't prescribe me anything or even do any blood tests. Safe to say I will not be returning to this urgent care anytime in the future. They lack communication and listening skills and it's actually very concerning.

I called the Rotunda location to confirm they could perform an x-ray and was told their x-ray tech…read morewas at their Belvedere Square location. I called the Belvedere Square location and was told their x-ray machine was broken. Useless.

For those that know me, know that i lead a very active lifestyle cause balance. I have always been…read morean active individual from the jump. With that i developed severe debilitating back pain when i was 18, fast forward to now and the back pain has/had gotten progressively worse, tried everything believe me. I was so desperate for some relief decided to give PT another try and key stick with it. Everyone is masked up during the sessions and all the therapists i have had, have been god sent. They take their time to curate a regiment for the patient, i have been to a bunch of sessions, i also translate exercises when i am away and i cant begin to tell you the marked improvement i have had over the past couple of weeks. I am truly appreciative of all the PT's and staff that have made this possible. Now, i can get back to doing what i always have loved to do stay active without pain. Please check them out for sure. They are located inside the YMCA on 33rd in Waverly.

Too much time on the pickleball court took me to Dr. Robert Riederman and how lucky am I!!! After…read morealmost 2 months of a swelled knee and little activity, Dr. Riederman was able to pinpoint the problem. I'm always scared to death of needles and Dr. Riederman felt like a cortisone shot was in order . . . , and the best part is that he was finished before I even realized it!!! I was waiting for the "big miserable needle" and lots of pain, only to find that Dr. R's skillful hands had gotten in and out without a blink of an eye. My appointment was at 8:00 a.m. this morning. It is now 4:30 p.m. the same day and I've been able to walk up and down my stairs, bend my knee more easily, and I didn't limp to the kitchen. That's just 8 hours later. I'm looking forward to resuming my regular pickleball schedule next week and it wouldn't have happened without Dr. Riederman!!! I know Dr. Riederman is a well respected Orthopedic Surgeon in our area, and I sure am thankful he sits in our backyard. Oh, and as a caveat to my success story, . . . about 27 years ago Dr. Riederman fixed my husband's shoulder. His shoulder is still in great shape today and that is truly a testament to the skill and experience this fine physician brings to the table. I felt so at ease during my appointment and Dr. R definitely did everything to accommodate a productive, and helpful appointment. All I can say is - - this man is the "A Team". You won't find any better no matter where you look!

Always a great visit when my family and I visit…read more We've literally met w every provider and specialist minus the pediatric providers. I'm talking ankle sprains, ankle bruises, broken toe, injured wrist, injured fingers, acl surgery, lower back pain, etc. I love that the specialists, PA-C's, and physical therapists are all so nice. They're all knowledgeable and kind and have great bedside manners. The location is great. This location isn't even my closest office, but I love the gorge Quarry Lake views. The waiting room, patient rooms, and bathroom are always super clean. Most recently, I visited w my ggggf, and I loved the way they tended to her and made her feel comfy about an uncomfortable injury. Although I'm not looking forward to another injury, I do wish this business the best and will certainly keep my business there when/ if needed.

The building is very clean and well staffed. My billing experience was not favorable. I paid cash…read morefor a procedure I had done in 2025. But they back dated my bill for 2024. There was an initial consultation for a service and I was charged for the entire procedure in 2024. They would not even make the product until paid in 2025. So how could they charge b me the previous year? This was an issue because when I put I for a reimbursement it was denied since it looked like I paid for the product I 2024. I tried to explain this Ans get a bill that represented a purchase of 2025 but they denied it. I won't will not come back. The

revious patient. Dr. Silverstein diagnosed x-rays and advised therapy and follow up. He was so…read moregracious to take me as a new patient and give such skilled care from a physician of high reputation! I was honored and blessed. Thanks so much.

Terrible company! schedules last minute, barely spends time with the patient and discharges early!…read morenever use!

Had carpal tunnel surgery which I had put off for many years. Dr. Friedman was my surgeon when I…read morebroke my wrist and had damage to the ulnar nerve 12 years ago. He was amazing back then and I was lucky enough to have him do the carpal surgery. He was out of network when I was working so I waited until I retired. If you want the best, he is worth waiting for.

Dr Friedman very knowledgeable very caring took the time answered my questions explain things gave…read moreme a card for a person I would need for a follow-up to make an appointment for my surgery on my hand circled the name and the number. Want to quarry lake office. When he came in he asked would it be okay if he took off his mask instead of just taking his mask off which very nice and very respectful I told him it was okay because I was vaccinated and boosted and he said he was as well. I feel very confident and no he will do a good job on my surgery.

Care quality is poor poor and there is no results. My mother -N- law is at the 40 th street…read morelocation and she hasnt been giving or offered a shower. We as family go there and call for updates about new medications that's being giving but get no call back ever. she has declined in health since only 3 weeks. When she got there and we seen her, she could get in and out the chair on her own. Hold a conversation and now she is toooo tired all the time and don't know why. The food is only fit to decline health and prepare for death.

Very nice healthcare center in a beautiful setting. The rooms and halls are very clean. I was very…read moreimpressed.