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    Pitney Bowes

    1.0 (1 review)

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    5 years ago

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (159 reviews)

    My new preferred moving company! Daniel and Devonte were exceptionally efficient, strong and…read morecareful movers. They arrived on time, finished on time, and were friendly, helpful and communicative. I didn't think they could possibly work within the minimum time estimate given, but they did! My estimate was exactly accurate. I also received a texted, itemized invoice on my phone from the corporate office, to review, a few minutes before making final payment arrangements with Daniel and Devonte. Management was very friendly and communicative, by phone and text, before and during the move, checking in with me, and ensuring I had their direct contact information, at all times. It seemed everyone I spoke with, texted with, and met with were experienced service and moving professionals, who take pride in their work, and their customers' experience. I received estimates from many companies, having had difficulty reaching my usual movers, and seeing that their pricing was no longer competitive. All My Sons was by far the best value, the most transparent, efficient, experienced, equipped, organized and most communicative... both prior to and during the move. I usually don't leave reviews, as many satisfied customers in many service industries fail to do, but I wanted to ensure that they all receive the acknowledgement and accolades they deserve for going above and beyond. I would specifically recommend you inquire regarding Daniel & Devonte's availability for a future move. They're an excellent team, and said they've worked together for some time. It shows!

    I just had a very disappointing experience with All My Sons Moving & Storage. I called simply to…read moreget a quote and ask about scheduling. The representative told me they had availability on Friday but said they couldn't confirm a time. I politely explained that I would need the move to be at least in the morning and asked if that was possible. Instead of helping or clarifying, the representative responded rudely and repeated that they "don't have a time." I calmly said that if it couldn't be early in the morning, then no worries. At that point, she abruptly hung up on me. Hanging up on a potential customer who is being polite is extremely unprofessional. Based on this interaction alone, I would not recommend this company.

    Two Men and a Truck South Austin

    Two Men and a Truck South Austin

    (204 reviews)

    RUN FAR & FAST (AWAY) FROM THIS LOCATION!!!!!!!! DO NOT…read moreSTOP. DO NOT GO. DO NOT CALL. -5 STARS IF THAT WERE POSSIBLE. This location is an absolute RIP-OFF. I've used Two Men & A Truck seven or eight times over the years, across multiple states, and never, not once; have I experienced anything remotely close to what I endured on 12/17/2025. This franchise should be shut down, full stop. I never even thought to check reviews because my past experiences with this company have consistently been excellent. In fact, my previous move into Austin was outstanding, fast, efficient, detail-oriented, and professional. I was so impressed that I tipped each mover $100 and even gifted them brand-new clothes and shoes that had belonged to my late brother. That's the level of appreciation I normally have for this brand. This move? A complete disaster. The two movers, Austin and Fernando, were pleasant enough on a personal level but professionally, it felt like I was watching two people move an apartment for the very first time. Fernando tried to keep things moving, but they were completely out of sync because Austin simply could not keep up. Let me be very clear: This was a one-bedroom, first-floor apartment, moved just over TWO MILES away on the SAME STREET, into a second-floor loft. Total time? Almost FIVE HOURS. They complained about long walkways yet arrived without the proper equipment, which slowed everything down to a crawl. And to make matters worse, they didn't even move all of my belongings. I still have items left at my old apartment, costing me more money daily because I still have not been able to turn in the keys. I also lost a full day to move the rest of my stuff because I had to go to work. Everything was boxed and ready before they arrived. Yet Austin spent an excessive amount of time shrink-wrapping items furniture as if we were transporting things across state lines. We were moving down the street! The pace was so painfully slow that I eventually told them to only move the large items and I would just move the rest of my things myself. Now let's talk money. I was charged $160 per hour PLUS a $160 trip fee. WTF?????????!!!!!!!! Yes, read that again. The total came out to $1,040.00. I have never paid anywhere near that amount for a local move; ever. When I complained, and when my mother complained, we were met with passive-aggressive disrespect from the Operations Manager who came out to the site, he was so disconnected it felt like talking to a Charlie Brown character; nothing but noise, no substance. Then I was escalated to "Good Olé Patronizing Tristan," who proudly identified himself as some sort of Director. I could not tell. He handled my complaint with zero care, zero accountability, and maximum condescension. His response? "We're just having a conversation." No, Tristan; we were not. You were deflecting. You and your staff are incompetent. This clearly isn't his first time treating customers this way. He knocked $200 off the bill, leaving me to still pay $800.00, despite the fact that not all of my belongings were moved. Let me be blunt: It's very easy to be smug and disrespectful over the phone. That behavior is cowardly, unprofessional, and unacceptable. Be careful the energy you throw out because you will be faced with it right back if the lessons in customer service are not taken a round turn on. I contacted corporate and filed a complaint; only to be routed right back to Tristan, even after clearly explaining that he was part of the problem. I did not want to speak him but in that money I tried. He did not. "There is nothing more we can do!" I am definitely reporting this franchise to the BBB. They cannot keep operating in this manner. And I'll say it again for emphasis: I WANT MY MONEY BACK. YOU DID NOT RENDER QUALITY SERVICE. If you value your time, money, or sanity; RUN. AND FAST!

    Move was on 6/5, here was my conversation with Tristen the next day:…read more Yesterday's move did not go well. The team sent was incredibly slow. I understand that it's hot out and in no way is it acceptable that I was working harder and faster to move my belongings. Additionally, I was charged for 4.25 hours of work on top of the $160 travel fee? Why am I essentially getting charged for both travel and workers? Not to mention that your guys went to the wrong address for delivery at first so I'm getting charged for incompetence and slow workers? Also one of the guys took a 10min+ bathroom break at my new apartment. I get that nature calls and I also think it's reasonable to take breaks like that off my bill. Had I not been working as much as I was to move my stuff (both to the truck and from it) I would have had to pay for another 1-2 hours of labor which is absolute robbery. Please let me know what can be done to make this poor experience right. Tristen on 6/5: Hi Sean, I'm sorry to hear this. I will look into this and I'd like to follow up with you on Monday. Tristen on Wednesday, 6/11: Sean, do you have any photos or videos that show the crews inefficiencies? I am trying to corroborate this with the crew and dispatch manager but I don't have much to go off of. To follow up on the travel charge- that covers the time spent driving to the load location and back from the unload location, fuel expense, use of the truck and tools and equipment that we use during the move. ------- Pictures and additional text conversation included. Absolutely terrible actual service which matched the customer service. My favorite is where the team lead told me that they went to the wrong location and that it would be an hour to get to me despite me giving him the exact address and the apartment complex. I also gave them my address about 10 times when requesting and signing off on service so being charged for their inability to put in an address adds to the shi!show that it was to hire this company.

    Ogre Man Movers

    Ogre Man Movers

    (41 reviews)

    78704 (South Austin)

    Am doing a relocate in two big moves, this was the first. We hired Ogre Man to load up a 26' U-Haul…read morebeast to the gunwales (because I'm older and my knees and back aren't what they used to be), but we weren't really sure how much we could get in the truck from our 3 bed, 2 bath home. They sent Terrick and Xavier out to do the move and in two hours they loaded everything we really needed on the first move (all the heavy wood furniture), plus a bunch more we didn't think would fit, then a bunch more just to help clear out the house. It was 94° outside here in Georgetown, and had a 'RealFeel' of 104°... man, those guys worked their butts off in that heat. They did a fast job, a very good job and were friendly as could be. Can't recommend Ogre Man enough if all their guys are like Terrick and Xavier. Thank you!

    Horrible nightmare does not begin to describe my experience with this super shady business. Dave,…read morethe owner/ogre continues to deceptively have 1 star reviews removed because he is dishonest. He deserves less than one star. He threatened to sue me for blasphemy if I leave a bad review LOL!!!! Go read the other reviews AND Dave's responses to them this guy is so crazy it's kind of sad. If he hates people so much why is he in a service industry? I stupidly suggested ogreman movers to my parents when we were looking to relocate the contents of our family home. Our credit card was "accidentally" charged twice. Dave has been absolutely abhorrent in the handling of the situation, especially after the bank (rightfully) reversed the extra charge. He has been completely unprofessional; extremely hateful and has continued to call my dad repeatedly to threaten and berate him. Like actual name calling and threats bordering on elder abuse. Dave is totally unhinged. Claiming we never paid him...reading other reviews it seems to be his go to scam....His treatment towards paying customers and humans in general is absolutely frightening. He is participating in actual extortion. Stay away from this scam artist.

    Clutter Moving & Storage - Austin

    Clutter Moving & Storage - Austin

    (3 reviews)

    Southeast Austin

    Clutter is the worst company, of any kind, that I've ever interacted with…read more I became a customer after Clutter purchased my previous storage company, Callbox. They managed to destroy 2 family heirlooms and eventually held my belongings hostage, refusing to respond to emails/calls until I started messaging people on LinkedIn. Because they refused to deliver my furniture or make any accommodations, I had to schedule a second cross-country move just for the furniture in my Clutter unit. Their day-to-day employees are nice (shout-out Grace!) but their middle-management is dismissive, does not care at all about customers, takes no responsibility for their company's mistakes, and hides behind their "corporate policies". Using clutter cost me thousands of dollars more than it should have. It is extraordinarily exasperating. I cannot fathom how they remain in business and assume they'll go bankrupt soon. I truly never leave negative reviews, ever, but I despise this company with a passion. Do not use them under any circumstance. Don't believe me? Read some of their other 1 star reviews--they outnumber their 5 star reviews for a reason.

    They over charge - they will charge for every little nuance including moving your own stuff out of…read moretheir storage facility. $330+ to pickup myself lol. Interest fees if you are late by a week on paying of $75 - they over charged me for storage when I was only at 70% capacity - after asking them to reduce the size of my storage space they agreed, said they would and then never did. This place is a joke.

    Pitney Bowes - packingservices - Updated May 2026

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