I called for an estimate and the owner was on vacation with his family and still called back to…read moreaddress my concerns and answer my questions Highly recommend absolutely amazing and amazing customer service !

Rob is professional, hard-working, kind and cost-effective. He left our unfinished basement cleaner…read morethan he found it!

We had a water problem in our basement that needed to be dealt with. We had four companies analyze…read moreour situation and recommend solutions and give us bids. We did a fair amount of internet research on the various suggested solutions and on the companies we had heard from. We selected Permajack of St. Louis both because we decided that their solution and methods seemed preferable and because their bid was reasonable ... not the lowest but not outlandish. Everything about dealing with them was professional. Calls were returned promptly. Questions answered quickly. The project was completed as promised and on time. The crew was respectful of our home and property and did everything they could to mitigate the noise and inconvenience. They even went so far as to hook up the washer and dryer when they were done, without being asked, after we expressed some concern about being able to use them while the cement cured. When the crew left, the work area was spotless and the whole process had been much less painful than we expected. I would absolutely recommend Permajack of St. Louis.

We used Perma Jack 10 years ago to fix two foundation walls and waterproofing. So when we…read moreencountered an issue with a third foundation wall, we didn't hesitate to call Perma Jack to help fix this problem as well. Their teams did an excellent job not only on my basement, but you couldn't even tell that they had to dig large holes in my front yard to anchor my foundation wall. The lawn was repaired so well I could barely tell where they dug. All of their staff were professional, on time, and cleaned up when the job was complete. We are very happy with their work.

My family had a very complex water intrusion issue on our home. After having an engineer design a…read moresolution they recommended that we include Crack Stoppers in the proposals for repair. I could not have been happier with our selection. The work that they did was complex, but they provided excellent communication and worked with the engineer to complete everything needed flawlessly. The basement is now 100% dry and no further issues occurred. I trust them with any other projects the future holds.

The service rep showed up on time and wore his mask the entire time while in my residence. No mark…read moreups and paid the amount he initially quoted me. Not one drop of water leaks through where the repair was done and had several downpours since the repair.

We have had FRS completely 2 major projects for us this past year and have been happy with both…read moreprojects. While nothing about French drains or foundation repair is fun, exciting or cheap; we knew we had to get some of this work done to our home due to some minor flooding/cracks in the foundation. After doing some research and asking for bids, we decided to work with FRS since we knew they would do a thorough job and offer a nice warranty for their work. Not to mention how everyone we worked with was super helpful and friendly and they explained lots of things to us in ways that we could understand. When you are going to spend $$$ on something as massive as a french drain and foundation repair, you really want to make sure you have some of the best people to work with and FRS was it for us. Earlier this week, we had Dylan and Sam out at the house so they could work on the side to help us with drainage and repairing the foundation. I really have no idea how this is done, but they managed to do it in just under 3 days and took great care of the yard and our neighbors yard while they were working so they did not make a mess or damage anything. Knowing that these giant house repairs have been completed, I know that our house will be taken care of we won't be experiencing any more damage. I know they will come out again in the future to just check in to make sure everything is still working correctly and I feel secure knowing they will take care of anything thanks to the warranty they offer on their work.

We have had a wet basement since we moved into our new built house 12 years ago…read more The last rain storm produced approximately 25 gallons of water sucked up by my wet/dry vac. We called Foundation Recovery and luckily were put in contact with Michael Drebes who took care of us with a complete waterproof System. We had Ricky and crew working on the system install and they did a fantastic job of getting it done. Last night we had our first heavy rain and our basement is dry as a bone for the first time in 12 years. A big THANK YOU to Foundation Recovery for taking such good care of our situation. No more worries & Let it rain

I decided on high and Dry to perform some long overdue crack repairs in my basement. At the first…read moremeeting with one of their staff I was taken with their straightforward honesty and expertise and chose them over another well known firm to fix my basement. Their pricing was very fair and when the crew arrived to do the work they were friendly, polite and capable. The work was done well and they left the work areas neat and clean, no mess or debris left behind. Weeks later a heavy rain revealed some leakage behind a couple electrical receptacles I had thought were too much trouble to remove and hoped we could get away with not sealing the cracks behind them. When I called them back they were on it immediately and scheduled a follow-up visit to address the leaks. I was able to remove the electrical boxes to give them access and found another 4 feet of cracks besides. They arrived right on time, repaired both the hidden and the newfound cracks and did it all at no charge, even though it was no fault of theirs. I am truly impressed with the quality of their people and their work. I could not recommend High and Dry any more highly.

I was referred to this business by Yelp. I got a message back from someone who told me they would…read more"call me on Monday" . Not sure which Monday he meant but it's been weeks. How do you justify considering a business when this is the level of service you get right up front?

Our addition needed structural care and the project team did not disappoint. I would like to…read morethank Stratum for their knowledge, professionalism and care spent cleaning up the job site. I highly recommend their services. Kristine K

Extra Long Post Warning:…read more I chose Stratum for my window well drainage because they have, across the board, glowing reviews. I mean glowing. By and large, those reviews are probably well earned. Here's my experience... I first met with a salesman named Matt. Matt is great. He definitely gave me a bit of a hard sell, but I get it. But I made my own decision in the end. I will say that never have I been walked through a process with as much care and detail as Matt provided. He is lovely. If anything, I would say he doesn't have to sell quite so hard. I was scheduled for a one-day job on June 20. On June 19, the head construction guy (don't remember his name, let's call him Rick) called me to say that if I really, really insisted on them coming the next day, he would make it work, but they really couldn't because they were behind. It was a bit of a strange guilt trip, but whatever. Ohhhhkay, fine. When can you schedule me?, I asked. Rick tells me, "Well, without looking at my calendar closely I can give you July 3." I thought 2 weeks was kind of an extensive delay but I haven't been busy this summer so I said okay. (I was hesitant about taking the day right before a holiday weekend, but I was assured it was a one-day job.) So July 3 arrives. Keep in mind that Matt has been in contact this whole time, being sure I was kept in the loop. On the morning of July 3, a crew arrives and the crew leader, (maybe his name was Keith?) went over the work. But! The paperwork was missing a key part--a new window well and window well cover, which was part of my bid. I explained that to Keith and he said they will make it work. I left to grab coffee and when I returned, an older guy was there to tell me that they wouldn't be able to do the window well and cover because it's not in the contract and they don't have the time. I think this guy is Rick, the one who has rescheduled me from June 20. "I'm trying to get my guys out early because of the holiday," he says. He also takes me down to my basement, where the work is happening, and says he's sure he'll be back again soon because I need more drainage than just what they're doing today. I wanna pause here and talk about gender. It was clear that Rick didn't totally respect me because I'm a single woman living on my own. He talked down to me terribly. I hate saying this because everyone else was great. And the guilt!! I totally get the desire to have your employees done early before a holiday, but the new well and cover were part of the contract and my work was already been delayed two weeks. While Rick and I were trying to figure this out, Keith walked up at that point and informed Rick that Matt had confirmed I had paid for the well and cover. At this point, I felt incredibly awkward because it seems like there was some kind of miscommunication I wasn't part of. Please know that most of this process was really positive. Keith was wonderful. A born leader. He was kind, competent, and cleaned the basement area so well. The crew had a really good rapport with each other. And I honestly can't say enough good about Matt. Would I choose them again? Maybe. Matt is truly awesome, and everyone other than Rick was absolutely fantastic. I mean, these guys were teaching each other stuff and so supportive. They were really sweet about my cat and just so professional. Oh! And for those interested in cost. I had one window well drain installed, connected to one sump pump. The downpayment was $1400 and the remainder was $3400.

Two words that make every homeowner cringe are, "Wet basement"…read more It doesn't matter if it is inches deep or just minor seeping around the edges. It's still a major repair that needs immediate attention. It's better to do it, sooner than, later. My house has only a partial basement, the majority of it is finished crawl space. I have a laundry room upstairs, so all that is in my basement is the furnace and extensive shelving units for storage. With that being stated, I rarely have any need to go down into my basement. When I did venture down after one of the early spring down pours, I discovered I had an issue. It wasn't major, but I wanted it fixed before it became one. Again, being new to the RIverbend area, I reached out to friends and family for recommendations. Everyone of them said the same thing, "Midwest Basement". So it was a no-brainer on calling them to do the job. They came and gave me an estimate, explained what they would be doing and told me what I needed to move to make the work area more accessible. When scheduling a time, they were accommodating to my unique work schedule. Best of all, it was a smooth job and they completed the job faster and easier than anticipated. I could not have been happier with the work team. They were all very professional, friendly and respectful of my property. Their clean-up at the end of each day was impressive in itself. The weather has been dry since my work was completed, so I'm waiting for the next rain to really check things out. However, a friend who used them in the past, lived in his house for another 13 years after the work was completed and never had water again. I'm hoping for the same positive results. When: June 2, 2021 Why: Wet basement

Mom's basement had to have a ton of work done, i.e. waterproofing, etc. We went with Midwest…read moreBasement Tech and was so very impressed with the quality of work. The men who did the work were very friendly and very professional. I would highly recommend them to anyone who needs their basement/foundation repaired. Call Steve at 618-372-7077. Definitely a five star operation.

Responded promptly for the service i was searching for and gave me pricing right away and that is…read morewhat i wanted.

From the owner: 20 years experience in the waterproofing and drainage field. Starting my own business and looking…read morefor leads . Ive completed hundreds of jobsin the st.louis are and Im very experienced and knowledgeable in this feild . Im a hard worker and im neat and organized and I can help you with any size project thanks . Sincerely, Keith,D Norman

Work at my daughter's house with poor attention to detail start to finish. Damage occurred inside…read moreand outside on property, costing repairs and hassles from lack of respect and communication. Only emergency exit window caulked shut. Poor customer service in response to the problems pointed out on the work done and damage to fix and pay for. Excuses were given instead. Wouldn't recommend.

I can not say enough about Todd and the team that did the work at our house…read more My husband and I bought a home in March that we knew had a foundation issue. To our surprise it was way worse than we thought. Prior to finding Missouri Basement I had contacted a few other companies and they all told me that there was no real issue and the house would be fine. 6 months after moving in and renovating the entire house, new cracks appeared. I called Nathan at Missouri Basement and he came right over. Nathan informed me that the back of our house was sinking due to the dry weather we had and no rain. I knew he was correct, the floor had a huge slope that was never there before. I hired Missouri Basement and they were able to take care of the problem with extreme professionalism. After the piercing the back of the house and the walls being secured everything is perfect. Five stars all the way......

Dannegger Brothers recently completed a moderately sized foundation repair via replacing some piers…read moreon my house. I had previously noticed their company working for several of my neighbors. I had collected t 6-7 bids for my foundation work from other vendors and really didn't feel confident with any of them, some were ridiculously overkill and others were just patching the issue. I decided to call Richard one day, he was very clear on his process and availability to come look at my issue. When I met with him I was very impressed with his immediate knowledge of the issue, he listed off issues I could be seeing due to the pier issues were having and was spot on. We were experiencing nearly all the issues and his suggestions made sense, it was base logic. No other vendor really understood the severity of the issue at that depth and did not give me multiple options. Richard is amazing. I decided to go with their bid and was very pleased with their workers, the end results and overall customer service. I also want to give a special thank you to Connie who makes everything in the office seamless!

I recently had a sump pump installed and couldn't be happier with this company. The crew members…read morewere hard working, professional, and very pleasant. They minimized the mess associated with having to jack hammer my concrete basement floor. They pay attention to details and make sure you are happy with the finished product. The company is popular, so you might have to wait to get on their schedule, but it's worth it!