DO NOT TAKE YOUR CAR HERE - THEY DO NOT CHECK FLUIDS! I looked at the website before hand and…read moredecided to come into Costa for the first time (website says how they are so ethics, most educated customer will choose them, and a bunch of other BS). I was initially intrigued as you stay inside your vehicle and the guy does everything right there in front of you. I thought "Oh wow, this way you can see him checking everything" and I paid close attention to the tech doing the car next to mine. However my initial optimism quickly turned sour, as I was horrified to see the other tech did not check ANY fluids, let alone belts and hoses. I thought "Oh No, please tell me mine isn't about to do the same" - so now I was paying extra close attention. My own tech filled the washer fluid, oil, and "seemed" to check the tire air pressure - but that IS IT! Sure enough, he did not inspect belts or hoses or check any other fluids, which I already knew I had at least one low which is why I came in. He did not even open the air filter box to check the air filter! So he closes the hood, comes over and says "All Done." to which I said "What about my fluids?" And this guy had the audacity to say "I checked them all, you're good!" I said sarcastically "You checked them all!?" And he said "Pop the hood and have a look!" I'll give him this, he had some serious balls to tell a bold faced lie just like that! Well, I guess this jerkoff wasn't expecting me to call his bluff because that's exactly what I did! I popped the hood and got out of my car, and he just stood there dumbfounded. So I lifted the hood myself, put up the bar, and waited for him to say something else stupid. After a brief awkward-for-him silence I realized, okay so I guess I have to take the lead here, fine. So I said "There's barely any coolant in that reservoir dude (as I open the cap), look at it!" And this guy, this f*ing guy, says "Well we charge extra to add coolant." So I just stood there saying nothing, until he finally says "Sooo...you want me to add coolant? Because it's four dollars." YES, YES, I WOULD PRETTY PLEASE LIKE TO HAVE COOLANT IN MY ENGINE! Then I said, "So what about power steering - look at it, its below the minimum line?" and he says "We don't carry power steering." Okay, well APPARENTLY you don't CHECK power steering fluid either! I watched him the whole time, he didn't check a damn thing and neither did his partner! So it's clearly not an isolated incident, that's how they do every customer every time. The worst part is, there was a giant sign right next to him saying all the things they allegedy check. I drove off in a rage and later sent a text message to the owner/manager but received no response.

super fast service guys were rlly nice and didn't try to upsell me or pull one over me they're hard…read moreworkers

It's now been over 2 decades that I've been using Gilbert's and I would still highly recommend…read morethem. They've never been rude or condescending. In fact, they have gone out of their way to help me when my car left me sit in Mount Joy. As long as I live in Lancaster County they will be my go to for any issues I have with any of my vehicles. If you treat them with respect, which I doubt those negative reviewers did, they will reciprocate.

5 star service every day all the way. I've been going there for years and always received respect…read moreand good pricing. Just give them a chance, they are willing to help you out. Tim and Tom have many years of experiences working on automotives and they will use their expertise to get you down the road safely. Thank you for so many years of kind and great service.

This has been my go-to shop for many years, and I trust them completely. The repairs are always…read moredone right, they're always done on time, and the prices are always fair. I'm sure you can save a few bucks by going to a shade tree mechanic or by not having all the recommended repairs done, but I prefer that any vehicle my family travels in be safe and reliable. Automotive Masters has helped me take three cars well past 200,000 miles with amazing reliability.

I would not recommend this auto shop. I had been going there out of convenience for several years…read moreand never had any major issues with my car, but when I went to get some maintenance done the quote provided seemed insanely high to me. Immediately after the insane quote was provided to me the owner told me he didn't think it was worth it to do the maintenance and tried to sell me a car (shady!). Not feeling good about it, I took my car to another shop for a second opinion. The cost quoted to me for the same work was ONE QUARTER of what Automotive Masters quoted me. Since this incident, I discovered that two of my coworkers used to go to Automotive Masters and had a similar experience as me. Seems to be a trend with this place. From my experience, this place is ripping people off. Stay away!

Great service and friendly people. This is now my go to shop for inspections and oil changes…read more Staff is first rate.

This is a hometown auto/truck repair shop with knowledgeable technicians and friendly staff. I have…read moreused their services since they opened and never been disappointed. They can handle diagnosis of obscure problems and will charge a reasonable amount for necessary repairs. They are sometimes busy so you should get an appointment, but whether it is for normal vehicle inspections, some little noise you can't figure out, or for major engine problems this is the right place to take your vehicle for repair.

Do NOT take your vehicle here. I had taken my car to have the driver side mirror replaced, as…read moresomeone had hit and detroyed mine. They charged me over $700 to replace it & when I went to pick it up, the mirror they had put on my car was clearly from a junk yard--the paint finish didn't even match. I asked them to order me the NEW mirror that I paid for & slightly embarrassed, they said they would. I took my car again, & when I picked it up, they simply had spray painted the junkyard mirror and put it back on. it's not even the correct size--the enclosure doesn't even snap closed. They charge for new and salvage from junkyards. TOTAL HACKS.

Im very disappointed with my experience at Midvale Ave automotive. I dropped off my car at 8am on a…read moreMonday to evaluate a humming issue. I didn't get notified of the diagnosis until 4pm and couldn't get my car back until the next day. The humming noise could not be identified and suggested I change a tie rod. I thought this was the issue. I called on Tuesday morning to get an estimated time to pick up my car I was told 3pm. I arrived on time at 3pm since I had to get to work that evening, I was charged for the tie rod and sent on my way. Driving back home, I noticed the humming sound was still there and even louder. I looked at the repair bill and it stayed that the humming sound was possibly from the rear differential and could cost upwards of 2k dollars, I was shocked they didn't tell me this in person when I picked up the car. I called to get more information on this and they told me they could not exactly point out the source of the humming sound and that they were only 70% sure it was the rear differential. For 2k I wasn't sure if I could trust them to do the repairs given my experience so far. I'm very disappointed with the lack of communication and lack of solution finding to the problem I walked in with. About an hour later, I didn't feel safe with the car driving as is and called back asking to go ahead with the rear differential repair. They told me that they will shop around for parts and give me a call back. It is now Thursday and have not heard back from the shop. Terrible service. Go somewhere else

This place is extremely the worst mechanic place to do any business with. They are $$$$ greedy…read more they are liars and UNPROFESSIONAL. Do not do ANY BUSINESS with them. I paid $4,000 for a transmission that wasn't even done. I dragged my family from West Chester, PA to pick my car up, NO ONE is here, Saturday 8-12hr, been here since 10am, no one picked up their phone. My Lawyer will be calling them first thing Monday morning. ZERRRROOOOOOOO STARS 000000000

If I could give you less I would. My truck has been in your shop for 5 weeks. My husband and I have…read morebeen back almost every week because you said our truck was fixed. And after taking the truck for a test drive and it is still slipping, so after 3 weeks and 3test drives it's still not fixed. So my husband took the mechanic with him and he showed them it's still slipping. Now it's going on 2 more weeks and some lady calls and says it's ready then she say oh hold on..,.. oh no your truck is not finished sorry. I said wait a minute what are they doing? She said they have to have an electrician look at the wiring. Now I'm getting upset because there was No wiring problem when it was brought in. She said oh I don't know it's not finished and hung up. After 4240.00 and 700.00 for a new drive shaft. I still don't have my truck. I want my truck fixed right and I want it Now.