Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Found my new go-to for auto repairs! After taking my Audi Q5 to the Audi dealership for a check…read moreengine light diagnostic and receiving a $5k estimate for a slew of random "immediate attention" repairs, I decided to try Auto Tek for a second opinion - and SO glad i did. I sent them everything Audi was recommending to me, 90% of which the guys at Auto Tek deemed unnecessary. The repairs I went through with ended up totaling me $700. They saved me from spending over $4k for things I don't even need. Will absolutely be bringing my car here for anything going forward and recommending to everyone I know. Michael and Brandon were incredible!! Would give 10 stars if I could. Thank you guys!!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.

These guys are fantastic. I was having a somewhat complicated transmission issue that took a…read morecouple trips to my "home" mechanic who quoted me three times as much to fix an ECM/TCM electronic control module computer issue with my transmission. I brought it to another place who quoted me similar but "alluded" to the fact that I would need a new transmission (I was warned transmission places would do this). Neither of these answers made sense to me or were cost effective to the value of the car- so I was at a crossroads of whether to keep the car I love, or say goodbye because of the cost of the repair. Two weeks of my life that I'll never get back. Austin Transmission and Clutch Specialists saved the day- the third mechanic that I went to- and they approached my car in a professional and methodical manner. They found the part at an after market place for a quarter of the price and got it in the car the next day. They saved me a ton of money AND I am totally going to go them for my brakes and other stuff. They approach car care the way I need them to. They made phone calls on my behalf to see if the recall on the car was still valid (I sat in the office with them while they did this) and informed me of what the solution was. They went above and beyond on customer service- these local Austin guys are the real deal. Take your car here. I do.

They suck not honest will lie to your face and me personally would never go back or refer anyone to…read morethem because they did a rear main seal and put rtv on it and it got into the oil pan and pickup tube sucked it up and motor lost all oil pressure. Motor has 85,000 yall were the last to touch this motor and your lying again pictures have proof and I bet yall didn't think we would go this far and pull the motor out. Or give me your attorneys name and we'll settle this

My first experience was OK. They replaced a sheared off stud on one tire…read more That experience was why l went to CB when my AC was blowing hot on Thursday. They said they needed to keep the car overnight and it should be fixed Friday. However Friday afternoon around 4:30 they said they couldn't get the part until Monday morning between 8-9am. I said l cannot be without a car all weekend please come get me. I also said l have to work Monday can you be done by 12 or 12:30? He said yes. At about 8:00 Monday they texted to say the part was there and to be there by 9. I arrived about 8:45. Then he said it would be 2:00-2:30 before it would be ready. I said that won't work for me, I have to be at work by 1:00 and you told me Friday that it would be finished around noon. I cannot be 2 to 2.5 hours late to work. He said he would do what he could but it would be 2:00. I was not happy and said so. I said please make it 1:00, l don't want to get fired. I don't appreciate being lied to Friday. Had l known he was going to bait and switch, I would have had the work done at my regular shop. They were supposed to fix AC and replace a leaky gasket. He texted me at 12:24 to say the AC was fixed. I said please pick me up so l can go to work. He said no it won't be ready until 2:30, as they need to finish putting it together and test drive it. I said then why tell me the work is complete? I need my car ASAP. He was noncommital. Finally at 2 they texted me to say its ready and driver was on the way to get me. I paid $2400 for new compressor and freon flush and refill. He said they didn't do the gasket replacement to get it done faster. So all work requested was not done and they had my car almost 3 days. After i left I looked for my wheel lock, and they had not put it back in my car. So l had to go back and ask for it. They said they couldn't find it and would call the technician who worked on the car. Eventually Martin found it. He was very helpful. Nathan the shuttle driver was also helpful. Sadly I will not be back because of the poor communication of the guy with dark curly hair. I'm being generous calling his lies poor communication. Apparently having 2 bibles in your waiting rooom doesn't mean you won't lie to customers. I was disappointed, as l was planning to have them do more work on my car. My regular shop doesn't offer shuttle service and is further away. Needless to say l will be going back to the old shop that doesn't lie. Buyer Beware of Christian Brothers Auto repair. In addition they gave me a list of suggested repairs that was about $4500. Bear in mind the majority of items had been done recently and were visible on CarFax. One example was a $120 oil change that wasn't due for another 3300 miles. I wouldn't trust these people to be honest about your vehicles service needs.

The system provides available appointment slots. I expected my appointment to begin promptly, or at…read moremost, no more than 15 minutes late. However, my vehicle was finally taken into the garage four hours later for inspection. Why, then, were the appointment slots available in the first place? I asked the front desk, and he said it would take an hour to complete. That's a lie. If you don't have any plans on that day, but don't mind that. Then this is a good place for you, maybe it takes 48 hours to just your car before telling you the results. Awful service.

Probably the fattest 5 star review I could ever drop on a place. You will not find better auto…read moreservice anywhere in Austin or probably the county. Chris is a fantastic, stand-up guy that really cares about his customers and their means of transportation. I could not recommend this place enough, and I plan on sending everyone I know that has car trouble to here. I am blessed to have a place I know I can trust wholeheartedly and, most importantly, be confident in knowing that the people working there are amazing!

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.