Waiting a year before writing this review after getting my transmission rebuilt in Jan 2025, wanted…read moreto be sure what I wrote was accurate. Service was excellent, done in a timely manner, and have had NO issues. Compared to the cost of a new car, I opted for repair rather than replacing the car. Really like that they offer a 3-year warranty. I would recommend this shop.

CUSTOMERS BEWARE!!!!!! The transmissions they install here don't even last 10,000 miles. I spent 6…read morethousand dollars on a new transmission and it's already going out. Eagle Transmission won't even replace it because their warranty is trash, just like their transmissions. Eagle Transmission get's 1 star for the lousy work they do here.

The techs here are amazing! Very speedy diagnosis for my vehicle and it was fixed the next day…read more(next day fix due to my own schedule). The staff is super friendly and honest. Forget about going to the dealership for anything. They will be my go-to for everything now!

I don't usually review businesses unless I think people should know about them. Like contractors,…read moregood mechanics are hard to find. Being relatively new to Austin, I tried three different auto shops for maintenance repairs. ATL's customer service exceeded my expectations, both in kindness and prices. Austin, the gentleman who took care of me, was super welcoming and helpful, finding ways to save me money and thoroughly explaining in detail what was wrong with my car. He went over what was more important and of higher priority. Compared to the other places, which quoted me ridiculous prices before even looking at my car, ATL's approach was far more satisfactory. In short, I've recommended this place to my friends and family and have had my cars serviced here several times. I do not work for them nor do I have any ties to them, so take this as a genuine review. Thank you, guys!

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

This place is a breath of fresh air after experiences with Other Places. Friendly, didn't try to…read moreupsell, just explained clearly what was needed and might be needed at another time. I'll bring my cars here from now on!

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

Met Matt today after a referral from my normal mechanic. He's a great guy, and although I hope I…read more*don't* have to see him again with car/transmission issues any time soon, I won't be upset with my decision to do so.

I'm sure they are waiting for this review. Long story short, 2.5 months to replace seals and…read moreclutch. Short story made long, left it there for two weeks just to have it seen (no big deal, I liked the old school mechanic deal). Took a few weeks to repair and got it back filthy inside and out with the review mirror on the floor. Took an hour to clean and put the mirror back on (I let it go and appreciated the work). Except the work wasn't done because it was still leaking, I brought it back and a few weeks picked it up again. Now the shifter is tight, inspection plate on bell housing is gone, leaking fluid and now it's leaking oil. Brought it back one more time and a few weeks later, couldn't locate the plate so did a make shift one, still has oil leak (I'd rather do the repair at this point) and the shifter is back to loose like when I dropped it off. No compensation offered, acknowledgment or apology rendered. I had been more than polite and accommodating. Brought a previous car in and it was great, this time was a total S**t show. Won't be going back. 3 stars because the problems I went with are fixed (?) despite the new ones and long road to get there.

The system provides available appointment slots. I expected my appointment to begin promptly, or at…read moremost, no more than 15 minutes late. However, my vehicle was finally taken into the garage four hours later for inspection. Why, then, were the appointment slots available in the first place? I asked the front desk, and he said it would take an hour to complete. That's a lie. If you don't have any plans on that day, but don't mind that. Then this is a good place for you, maybe it takes 48 hours to just your car before telling you the results. Awful service.

I came here again yesterday for another oil change, and had another five star experience. James was…read morevery helpful at checking me in, and their shuttle service driver (I think his name was Mark, who has been with Christian brothers for six years) was very friendly. They continue to make car oil changes enjoyable and stress free.

Quick. Thorough and professional. Prices to compete. They followed up with phone calls 2 - 3…read moredays later to confirm all is good.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!