thus doctors office is worse than scam. it's fraud. don't ever call this office…read more it's so hard to deal with the doctors and the office staff thy send my insurance for bills that is fake made up and really fruad

This is by far the best primary care office I have ever been to. The staff is very friendly and…read moreaccommodating. Dr. Dovidio is great. I have never had to wait long periods of time to be seen or wait for multiple days to hear back from them when I leave a message, as was my experience at other offices I have been to.

I truly love this woman! I found her after moving to MA from MI via a google search and choose her…read moreb/c she did her residency at St. John's Hospital in Detroit and @ that time I was in dire need of something/anything mid west related- you would only understand if you had ever lived there. Anyway, I only go to her for my annual physical but she is so professional/patient focused that I referred my boyfriend as well. She is so caring and actually takes the time to ask questions and not only listen to but answer all of mine w/o making me feel like I am taking up her time. She has a bedside manner like no other and I'll miss her someday when I leave MA. I also love Amie- Dr. Mandel's administrative assistant- so sweet and if Amie says she'll find something out for you, she means it- always smiles and makes you feel like you made a great decision by going to their office. The waiting room is clean and there is a t.v to help pass the time if there is a wait. You won't mind if you do have to wait b/c you know that you'll get the same attention that Dr. Mandel is giving to whoever she has is the exam room.

I was disappointed with my Primary Care Provider and my Gynecologist recommended I try Dr. Yuliya…read moreMandel. I made an appointment and visited Dr. Mandel and was blown away at her professionalism, honesty and downright knowledge of anything I was either curious about or interested in. She is a hands-on doctor who not only shows you how you currently stand health wise but helps you maintain or get to where you feel you want to be or where she thinks you have the potential of going. I would go as far as saying that she could easily be a life coach as well - she is just that well rounded and genuine about what she does.

Fantastic! Had a bunionectomy and fot looks wonderful now. Woburn office is relaxing and the…read moreDoctors here are helpful and honest. Thank you so much

If I could give zero stars to MinuteClinic I would. I took my toddler to the MinuteClinic because…read morehe had recent onset flu-like symptoms and I didn't want to wait at a real urgent care or ED. The NP at the MinuteClinic told me my kid didn't need a flu test, but after my insistence (I am a physician myself and was sure he had the flu), the NP finally gave in. The flu test was indeed positive for the influenza B strain and it was early enough in my son's course for him to benefit from Tamiflu. They took my insurance and had me pay my copay. Everything seemed okay, right? 3 weeks later I get a bill of $170 despite my insurance, including an incorrect double charge for the rapid flu test. I figure, not a problem, I will call billing and get this straightened out. Here is where MinuteClinic needs to be investigated by the media and legislators, because it is impossible to reach a human being on their only customer service line at 1-866-389-2727. I waited 2 hours, only to be hung up. The next day, I call again, and immediately the transfer to billing goes straight to voicemail (!). I leave a message and was never called back. I try again the next week and the same thing happens. I can't for the life of me reach a human being despite asking for billing, customer service, supervisor, etc etc. Worst still is two months later, I get a third-party collections notice for this bill. It too has the same number for me to call to resolve the bill 1-866-389-2727. I still can't reach a human being to this day. I can only gather that this is done intentionally so that when patients receive a collections bill and cannot reach any human to resolve legitimate issues with the bill, we then are forced to pay the bill in full so as not to hurt our credit scores. Even trying to pay the bill took 1 hour of waiting on the phone. This is a disgrace and should be illegal. Never again will I go to or recommend any of my patients to go to MinuteClinic for the convenience. You will pay for it later in the sheer frustration of being unable to resolve a legitimate billing issue with a real human being and taken to collections anyway.

since i have Aetna insurance I went check wound in my thumb and NP look at it and just told me that…read moreyou have to go to primary doctor and i have received $139.oo bill just to tell me you have to go to primary doctor

This doctor is extremely intelligent, She's very thorough . Takes her time with her patients. Her…read morestaff is nice and friendly. The waiting time is tooooo long though. Wish they would do something about it.

I have been going to Andover Hearing Center for over 3 years. Wendy is Wonderful. She always…read moremakes me feel good. There is no problem she can't handle. I would recommend her in a heartbeat. The office staff is also great, which is not always the case in all doctors offices. I have never had any kind of problem getting an appointment, and Wendy is always on time. Thank you.

Wendy did a tremendous job helping my father with his hearing aids. She also setup a system that…read morebroadcasts his tv audio directly to his hearing aids. It works great. He loves the system and not having to read close caption anymore. I highly recommend her. Thank you Wendy!

Dr. Saks was my OB that I now keep as my GYNO. She was very thorough during my pregnancy. Even…read morethough she didn't deliver my baby because it was another doctors shift, she visited me to check up and assured me of the doctors decision to induce me. She's very nice and takes her time to answer questions. The office's NP, Michelle, is also a great asset to their practice. She's very nice and knowledgeable too.