I typically vacation twice a year (dependent on finances of course). This means I have encountered tons of sales associates in a variety of gift stores. My experience today at Pirate's Paradise in St. Augustine, Fl with John B (the B definitely stands for the Best) was the greatest experience I have had. He didn't give me any free gifts or provide me flashy sales techniques. He was a genuine human being that treated me and my daughter like family. He actively listened as we discussed our trip so far. He was kind to my daughter and she left feeling like a million bucks. We will be back anytime we are in the area, even if just to say hi and thank you again. After having one of the worst travel experiences at Universal Studios on Tuesday, it was a breath of fresh air to have this interaction. So again, thank you. If you do not go to this store for all the amazing and incredibly affordable items (including hoodies, shirts, etc that you can select your own print to put on it) please go for the amazing service. read more

Great souvenir store on George St. People are really nice and price are reasonable. When we were there a guy came in a started yelling at the guy behind the counter that he shouldn't have Trump souvenirs. The cashier, John B. was very calm and just went along. Then the guy got belligerent and John asked him to leave. John stayed cool and apologized to the rest of the customers. This world is getting crazy. Thankful cool heads still prevail. We have all forgotten how to laugh! We only know John because he was so kind and wanted to make sure we were ok. We ended up buying all of our souvenirs at this store. read more

John B was absolutely spot on fabulous! We wish ALL store clerks in St. Augustine was like him. He greeted us when we came in, asked if we needed help, then showed us to the section we needed. Didn't bug us. He was just right. We got two tank tops and the most soft pink crop sweatshirt you could ever want! The store was clean, cool, played great music and the dressing room was clean and roomy. Plenty of stock to choose from. Great quality/value for your money. We came in 5 minutes before closing time and he didn't rush us. Such a nice man. Thanks John B! We will be back. From John B and Tracy B Houston TX read more

Muchísimas gracias a John B. por su excelente servicio. Fue muy atento, amable y dedicado en todo momento. Gracias a su ayuda encontramos exactamente lo que buscábamos. Sin duda, una gran experiencia gracias a él. ¡Muy recomendado!!! Many thanks to John B. for his excellent service. He was very kind, attentive, and professional throughout the entire process. Thanks to his help, we found exactly what we were looking for. Truly a wonderful experience -- highly recommended! We left Saint Agustin with John in our hearts. Thank you for your kindness and for making our experience so special. read more

Pirate's Paradise was a fabulous place to look for souvenirs from our trip to Florida. John B. was great! He had customer service skills that were over and above. He helped us with customized clothing, had outstanding insight into the area, with ideas to do things "off the beaten path". His knowledge of the local area led us on many, well satisfied excursions plus great out of the way places to eat. You could not find a better guy!! We are so glad that we came into your establishment and met John. He is a keeper! Give that man a raise!!!! read more

My husband and I were visiting St Augustine on Friday after Thanksgiving. It was a bit colder than expected and my husband regretted to forget bringing his jacket to the trip. We started to look for a shop that was opened and we came across Pirate's Paradise. We were so blessed how my husband was able to find a nice jacket decorated with St Augustine logo. He loved the price, the fit, and it kept him warm all day long. As an extra bonus, the store rep John B was so very friendly and he made the experience pleasant...good job!! read more

John B, very helpful. My family and came down from Michigan a few years ago. We were working on getting souvenir with all our names on it and unfortunately couldn't find my youngest son's name. I down her for a family event and decided to look again. Walked into Pirates Paradise and John B asked what I was looking for. First of all cool dude and great customer service. Walked me down to another store but had no luck. Either way great service, if you're buying something go there and ask for John B if you need help! read more

This store is very nice, packed with many different items that I found great for souvenir Christmas presents. although I found many items without prices on them- the selection was wonderful and prices were way more than reasonable. John B was helpful when asked a question or two. He even took a polite personal interest where I was visiting if I was visiting. He gave me great advice on where to go stand to get a beautiful view of the city with all the lights. that was thoughtful! thank you John read more

Was on a mini vacation..wandering the streets just checking out the shops and wandered into this place. John B. welcomed us in as his 1st customers of the day. He was quick witted and humorous. Very helpful and knowledgeable about the merchandise. We had a shirt made with one of the premade designs and he tossed in a small design on the front of it to match (we paid for it) we really enjoyed the store and good humor. We will definitely be back again. Thank you John! read more

Shout out to John B! What an amazing sales person with a great personality, friendly, helpful and not overbearing while I was looking around this cool shop during my visit to St Augustine. Pirates Paridise had great items at great prices. Clean and neat store and so organized. John approached me and helped me locate some correct sizes I needed for a couple awesome t-shirts I purchased! I promised he deserved a great review and I do one! Keep up the great job John. read more

We purchased a customized T shirt from this location (Only 1 in area that had larger sizes). We returned back next day to purchase more. John B was great. He made us aware that the one previous day we were not offered to have front of shirt logo in which he reconciled quickly. We ended up buying 2 more. John B was great assistance and we will go back to this store again because of him. Shout out to John B. ....... Luca read more

As someone who never leaves reviews unless the experience was truly life-changing: This is a great little tourist T-shirt shop with a nice variety of designs to choose from, all for a good price. Tina made the visit truly sublime, however; She was super helpful, kind, had a sense of humor, and is probably the best t-shirt presser ever. Go buy a shirt people! read more

Great shop with everything you could ask for, related to Saint Augustine, Florida, trinkets, pirate and beach themed gifts. My family was in town for a few days and purchased a free standing ceramic/plaster Pelican. Very, very cool gift. Thank you so much to John B for the amazing service. He was exceptional in all facets of the customer experience! read more

Stopped into the Pirate's Paradise to shop for a quick souvenir and was pleasantly pleased with their selection. Big thanks to John for being so very kind as well! He noticed I had something on my hands and, without hesitation, offered me hand wipes. It was such a small gesture, but it made a big impression. I am very grateful for his hospitality. read more

We stopped in to Pirates Paradise in St. Augustine today and had the pleasure of being taken care of by John B. My dad was on the hunt for a very specific shirt and John was more than happy to help him! My dad is ecstatic with his purchase and got such a great, custom shirt for a great price! Thanks John! We'll be back in the future! read more

After a slight mixup between the two stores nextdoor to each other I could not have been happier with the result. John B (funny as you'll find there) and his PIC Bob (aka Dylan) took amazing care of us to make sure our souvenir shopping trip was absolutely perfect. thanks John for the tshirt and decals. couldn't be happier with it. read more

Pirate's Paradise is our favorite shop to visit in the historic district. We always find that perfect sweatshirt, or they help us to design our own. They also have a sister store next door where I always find gifts for our grandson. Thank you John B. for your very helpful assistance!! We will be back next March. read more

This shop was a true gem! we went into there looking for fun, memorable t-shirt. The employee that helped us was so friendly and accommodating! He was great with my kids and helped us find the perfect souvenirs for our trip! I'm so glad we walked by and stopped in! There are options for everyone and the prices are great. read more

Not only are the clothing and prints here great quality, but so is the service. We were helped by John B. both the first and second time we went. (We had to go again because we loved it so much.) He was very kind and generous and even went to great lengths to get me a lint roller when I needed it. Highly recommend! read more