If you arrive prepared to make a large purchase, you will be treated like a potential shoplifter. I visited Pippin Toys today with my six-year-old niece and her parents, excited to buy her some toys from this shop. She and her parents are visiting the D.C. area from out of state, and visiting a toy store was at the top of her list. (We made plans yesterday to spend the afternoon in Old Town partially so we could take her to this toy store.)
We weren't greeted when we entered the store, and one of the two employees made no effort to conceal the fact that she was following us around while we browsed various sections of the store, rummaging around pointlessly with items in the exact places where we were looking, but never asking if we needed help at any point during this charade.
When I finally couldn't help but ask the employee what was going on, and why she had followed us around so closely but hadn't taken the the trouble to ask if we needed any assistance, the store's owner (or perhaps manager), who might have instructed the employee to closely follow customers she believed might be planning to shoplift, simply frowned at us from behind the counter, and made no effort to apologize. (My brother, I, and my niece were dressed in outfits that I thought looked absolutely perfect for a day shopping in Old Town [I've lived in Alexandria for the past fifteen years], but maybe I was wrong.)
There's a toy store and children's clothing boutique approximately one and a half blocks east of Pippin Toys called the Pink & Brown Boutique, where we made several purchases, stopping on the way from Misha's Coffee to our destination of Pippin Toys and being pleasantly surprised by its existence. Both the toy and clothing selections at the Pink & Brown Boutique are impeccably curated, and the store's owner is incredibly friendly and doesn't treat her customers (which every small store needs these days, I'd imagine) like potential shoplifters. She'll continue to receive my family's business in the future, and I won't be visiting Pippin Toys again. read more