Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

The job was done well and on time! No issues and all questions answered! Thanks and all that we…read moreneeded was handled!

I would definitely recommend. From start to finish, Mike was excellent. The price was fair, the…read morequality of work was superb, and he was available the very next day. Thank you!

Great help, very professional, Tim did fantastic job. They showed up on time, clean after done all…read morethe job. Thank you Tim.

Excellent service from Tim! We needed an overhaul of the plumbing infrastructure in our hall…read morebathroom. Tim got right on it and was done right at the time he promised. Clean workmanship, kept me updated throughout the job, and was very friendly. Fair price point for everything we asked Tim to complete. Would hire again and ask for Tim!

Dale is a great Plumber, He comes when said he would, took care of my problem right a way,…read more Reasonably price. I highly recommend him. Thank you very much :)

Things to be concerned about: (1) Unnecesary hours added to job by using part time plumber use on…read morejob to accomodate using him ,,,maybe $300 in additional charges (2) took copper piping and brass fittings from demolition work for personal gain when insistant on charging for every little supply need ...... another couple hundred dollars (3) I had to perform work to correct some installation mistakes ( create allowances for pipe clearences in wall and enable access door to close bc handles turned wrong way and lastly professionalism or lack there off made my daughter cry when attacked for tryong to share insight to job. These are not punch list issues but rather just not completing the job right, I would not recommend using even if trying to support local trades.

After having an issue with another plumber in Harleysville, they came in and took care of my…read moreparents house very well and with great respect. The bill was lower than was quoted due to the fact that they found everything quickly and spent less time on the job than they had estimated. Good, honest and nice people. I would suggest you go with them before even calling any other local plumber. Thank you very much for taking care of my elderly parents and doing it with respect and integrity.

Installed shower not to my specifications It was made to have shower doors they filled that in…read morewith a glue and put rubber strip over that's falling off. Really awful job. I would not recommend them to anyone

Mason from Bryant Stuckert Plumbing came to clear a heavily clogged bathtub drain and fix bathtub…read morefaucet leaks. He did a great job! He resolved all problems in a timely manner and explained everything clearly about what needed to be done and why. He was friendly, knowledgeable, and professional in every way. We were completely satisfied with the job.

Always WONDERFUL ! Professional, courteous and certainly knowledgeable. Gary is FABULOUS !…read more YEARS of a satisfied customer.

Hirschberg Mechanical replaced my water heater within 24 hours of my call! The service team was…read morepolite, courteous of my home and professional. They were knowledgable in describing the problem and showed us how to use the new unit properly. Appreciate the prompt professional service at a reasonable cos! I trust this team with all my home repair!

what a great company! Matt, Jack and Rob were professional and polite and their work is excellent…read more Shelly and Debra in the office listened to me and sent the "dream team" out at 8:00 AM to take care of my plumbing and HVAC needs. They explained everything to me and gave me a quote. They fixed another plumber's shoddy work (Ben Manis Plumbing-DO NOT USE HIM EVER!!!) and did not leave without completely checking both my plumbing and HVAC systems.They cleaned up after themselves and suggested that I get a contract (at a reasonable price!) for both systems for peace of mind which I did. THIS IS A GREAT COMPANY FROM TOP TO BOTTOM! I know I am in good hands now!

Our water heater failed and water was leaking everywhere. Got in contact with Mark at McGoldrick…read moreand he was so quick and responsive to fix the issue. He had a new one installed the same day in a few hours. Great attitude, polite, and friendly, this is top-tier customer service. I highly recommend using McGoldrick for any plumbing issues.

Typically their work is quite good but they showed up to replace loose hot & cold water knobs in my…read morebathroom and broke the chain to the tub/shower drain when they removed the faceplate during the job. That's all well and good, it probably happens all the time, but they left the job without telling us it happened! So for over a week my tub would not hold water as there was no drain stoppage happening. Had to call them again. They came back, admitted it was their fault but still made us pay to replace it a couple days later. To this day it still won't stop draining. Even after they supposedly fixed it and made us pay. I have to use a rubber stopper disc. Didn't want to call them again and pay even more money. So I guess I just have a broken bathtub drain until I call a different company. The drain worked 100% fine before they did their original work. Had things been handled differently I would feel that the issue was resolved fairly. However, I believe that they should've paid the small replacement fee themselves considering it was their fault and they inconvenienced me by not reporting the broken drain during the original job. I also feel they could've done a better job of fixing it because it's still not the way it was before they originally broke it. I cannot recommend them based on these issues.