The WORST business. THE OWNER is UNPROFESSIONAL AND ROOT. STAY AWAY FROM THIS PLACE.
I asked them if they will be able to fabricate Circus Cube. I showed them the parts what i had( the cube is made from aluminum tubes and stainless steel corners), I had them. So i needed to cut the tubes to 58" and to to drill the holes in them also drill the holes in the corners to be able to put the cube together with 8/32 stainless bolts.
Roger (the oner of this terrible place) told me what it should not take him more then an hour or hour and a half do get the job done. He is charging 75$ an hour.So it should not be more than150$ total. Saying that, he was repeating how honest he is and how dishonest other people in this business. Then he promised what he will do the best job and i will be happy with results. He also promised he will order 8/32 bolts for the project.
I asked him about an estimate for polishing tubes for additional cost, and we agreed what he will call me on the price before polishing.
When i asked him how long is it going to take, he told me "MAY BE NEXT WEEK"
I had some time to wait and called him in one week. HE TOLD ME TO WAIT ONE MORE WEEK.
In one more week "NEXT MONDAY"
Next monday he told me what he had to do some extra work (like polishing not even asking me if i want it or not) and it took him 4 hours instead hour or hour and a half to get the job done. When i asked him how much it will cost, he went up from not more then 150 to 300.
Finally I had to pay double price. BUT THAT IS NOT THE WORST!!!
When i tried to put together the CUBE at home i discovered following errors:
THE holes for the bolts was different size(not 8/32 but size 10 which is bigger)
THE holes was not in the right place,So when i tried to put the cube together the holes on the corners was so off ,it was not possible to assemble the Cube. On one tube they drilled the holes on the wrong side.
The length of the tubes was 59and 1/4 instead of 58"
And the polishing job was done terrible.
So everything was done wrong.
When i came back to the shop to complain, the ONER Roger start talking to to me in the bad way, using words like "SHUT THE F....UP,ant screaming what i can leave my stuff with him and he will take a look at it WHENEVER HE HAS A CHANCE.AND IF HE NEEDS TO FIX HIS MISTAKES I WILL HAVE TO PAY EXTRA!!!!! (ON TOP OF WHAT I PAID HIM 300$ INSTEAD OF 150)
I told him what I'm not going to pay more money and what if he would of let me know at the beginning what he is not capable of this job i would go to another place.
ON WHAT HE SCREAMED AT ME WHAT I HAVE TO SHUT TH F...UP AND GO TO ANOTHER PLACE.
I wish there was no businesses like this.
And i wish i could do something about it.
I Just don't want other people to to be fooled by this place.
I wil even file a claim for this in the court.
Hope there is something to bring people like Roger to JUSTICE. read more