Fast response--100% integrity-he has my house keys!! Fixed problem with my sewage pumps-which I…read moreknow nothing about for VERY reasonable amount. If you live in Goshen--Steve is your man

From the owner: Specializing in: - Pumps…read more- Plumbers - Plumbing Fixtures, Parts & Supplies - Building Contractors-Commercial & Industrial - Pumps-Service & Repair - Plumbing Contractors-Commercial & Industrial

Were available within 2 days for a small job (replace a cutoff valve and reinstall a toilet after…read moreflooring work. Did a fine job, checked for leaks, all was good until we received the bill. More than $600 for less than 1 hour's work. Would not recommend unless you can't find anyone else.

Quote went up when they got here. The person I spoke with over the phone even called and double…read morechecked for me. They need to sort out what they tell people before they get to the appointment. I was out $75 because the quote was so high and that was the cost of the visit.

Very fast response time to initial message. Scheduling was…read moreeasy and then on time. Great work, super nice guy. And he did some follow up to further resolve an outlier issue. Highly recommend. He deserves your business.

Worse plumber ever. Made up lies about me because I told the truth. First of all he was late &…read moredidn't have courtesy to call. Every area he worked in was cleaned & cleared special for him to work. Ge flooded & damaged kitchen.There were no doggie pee pads or anything in his way. There was a new package of dog supplies near the front door, NEW nothing dirty. He is lying about 3 other plumbers coming. Absolute lie. I received several quotes but only had him come & now have to hire a good, honest, person to clean up his mess. I had a plumbing leak on second floor& things are tore up which i explained thing ls were a mess. Nothing was in his way to perform work. It is not garbage but boxes of things needing moved as upper floor & ceiling is tore up for major leak repairs. We are also downsizing & many boxes are going to goodwill. I explained all this to him. Just because he's a terrible businessman that can't be on time,lied about having parts & did poor repairs is no reason to act vindictive like a 2 year old & try to besmerch me. His attack proves he lacks temperament to provide service to his customers. What I showed him extra was additional work I would need after leak & damage is repaired. It only took a couple minutes & it would have been future work for him had he been any good. I got very little for what I paid. He didn't bring or replace part I called about. He didn't even have a bank account to send money to. What kind of business has no bank account? He did seem desperate for work having to come so far out of his area for work & not having dependable transportation. A simple call back from him could have resolved issues but that was too much to expect due to his character. Maybe he'll learn & mature by his mistakes so he builds a reputable business.

Here's what I just wrote to Josh:I wanted to sincerely thank you for your dogged resolve that got…read moremy water on in thigh high snow while communicating from a pit. I know from your friendly, honest character exactly why so many people are willing to jump to your call. Hopefully I'll never need this but I'll make sure others know who to call!

Josh is super knowledgeable, friendly and responsive. He helped me fix my well water at a much…read morelower cost than other people quoted. His work was very neat and he was very respectful of my house. I would definitely recommend him!

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Overall, the service was okay. They got the job done, but communication and timing could've been…read morebetter. Nothing terrible, but definitely some room for improvement.

J&M is a responsible, smart group that has done some first-rate installation and repairs for us…read moreover a period of several years. They installed heating/AC units, gave is a very fair price, did excellent work, and then they have maintained them with quick, efficient service calls. They have even offered us good advice on several matters that didn't involve them professionally. We like the staff here, never been disappointed, always been treated fairly. Give 'em a call.

I have been rehabilitating historic houses for the past 15 years--and in that time, I have used…read moremany service professionals for a wide range of repairs and installations. I can honestly say that this plumbing company is the very best I have ever dealt with. The plumber was immediately available, prompt, friendly, communicative, and very competent. His experience and skill were top-drawer and he completed tbe repairs quickly and checked them thoroughly. I was very pleased with the very fair price I was charged--and thrilled to know this wonderful plumber would be available for future work.

I would like to update this review. A short time after posting this, Eric (owner of Escape…read morePlumbing) reached out to provide a free diagnostic evaluation of my leaking showerbase. Although I no longer wish to continue doing business with this company, I feel his gesture toward rectifying the situation is commendable and note- worthy.

Called them midday for clogged sewer pipe. They showed up very shortly and Found and fixed the…read moreproblem. Replaced a very old section of pipe with new PVC. Very efficient and left the scene probably cleaner than they found it. ! THANKS ESCAPE PLUMBING. !!

Two years ago we needed a new septic pump. Mascetti installed it and all seemed fine. Two years…read morelater, now, the pump failed. We texted and called Mascetti; no one got back to us. We had another septic company suggest it was a bad float (without seeing it). We paid an electrician who came out to fix the float $700 to fix a part which he thought caused the issue. A week later, the pump failed entirely. Both the septic guy and the electrician said the pump wasn't installed properly and wasn't the right type of pump to pump up a hill where our leaching fields are. Certainly, a new pump should last more than 2 years. We are now facing the cost of installing a new pump, on top of the sunk cost of $700.

In January, I experienced a flood in my home and contacted this company for help. Unfortunately,…read morethe technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make matters worse, I was told that the diagnostic fee would be credited toward the repair. However, when I later called to schedule the repair and request that credit, I was met with an unprofessional response.the representative said she would "think about it." This experience was frustrating from start to finish. The misdiagnosis, lack of accountability, and failure to honor what was promised reflect very poorly on this company's professionalism and reliability. I would not recommend their services.

Technician James C. is wonderful! Would absolutely recommend…read more Love BantamWesson for all my HVAC needs. Haven't needed their plumbing services, but I'm sure these are just as good. Had them come out for an energy audit last year and they were spectacular! They replaced my light bulbs with LED bulbs and have saved me money on my electric bill! They also provided me with many coupons and rebates for future replacements.

Quoted $1,000 to run 10 feet of propane pipe to my generator (and I am digging the trench for…read morethem!). On the plus side, they have only let me run out of heating propane twice over the last couple of winters, so that's something I guess. They destroyed my Buderus boiler a few years back with improper settings (wrong orifice and pressure set wrong). The boiler sooted up so badly it couldn't be repaired. I guess $100 per foot for a simple copper tube was the last straw.