I have used Pipe Down Plumbing Services a couple times. They pretty much saved me when my outside well line broke. They came and fixed it so I was back in operation quickly...for a little while. Then a year later another section broke. They were able to come and fix the new break, but said they should have replaced the entire line. Why didn't they say that in the first place? Well, they said they were trying to save me money. A lot that did. I ended up paying double for something I could have had done more affordably in the first place AND the second they didn't recommend fixing my entire. Before they spent that extra couple thousand dollars, they did some "tests" by removing the check valve on my inside water pump. That didn't work so I told them to put it back. Recently, my well tank fell over due to the instability of the pump, and I was nervous because those lines could easily snap from the weight of the pump and flood my basement, which I just refinished. It was Saturday and Scott said he could help me on Monday, but he said there was no way he was going to take one of his men away from their families on a Saturday. I could wait until Monday or fix it myself. Fix it myself?? I told him that they were the last to work on my well pump, but he refused to believe he was at fault. He claimed people were in and out of my basement all the time and they were at fault. I told him no one entered that room when installing the new carpeting and the basement is not being used. He then blamed it on some "vibration"? Come one, your guys screwed up and being the "good customer" you claimed I was, you couldn't arrange an emergency visit??? read more