Whoo hoo! While searching for a plumbing company to replace backflow preventers, we discovered this…read morebusiness with the help of Yelp! Collins & Sons gave us a free quote via Yelp Messages and serviced us quickly after agreement. Daniel C. was very communicative in transit and also clearly explained the work he accomplished. He completed everything as promised and even went above what was needed as he cleaned up some misc. issues left from the builders. He also gave us the needed receipts and documentation to satisfy a home inspection response - very professional! This business is legitimate, trustworthy, and very responsive. It was also a bonus to learn that we were supporting a family-owned and operated business!

Daniel came out and diagnosed my issue quickly and at a reasonable rate. He is very knowledgeable…read moreand a hard worker. I highly recommend this company for any plumbing needs!

Great communication, accurate quote, quick scheduling, on time, and cleaned up! Great experience…read morefrom start to finish. Very patient answered all questions especially from wife. Courteous and respectful to property. Able to replace water heater next day. Professional and will use again. Price very reasonable.

Courteous and helpful, with competitive, fair, and transparent pricing for quality work on my…read moretankless hot water heater. They guided me in the equipment selection and considered my needs without upselling. They were registered with my utility, allowing me to benefit from several incentives for home improvement.

I called Pat at 6 a.m. one morning because I had no heat and some really frigid weather was coming…read more He dropped what he was doing, came over, and got my heat running again. I have been doing business with Pat for years and have always been pleased with the results. He's not the cheapest guy in town however I am more than willing to pay a little extra for his year of experience and knowledge and there are never any surprise fees. He backs up his work and always shows up when he says he will!

I called Pat's Plumbing and HVAC early on a Wednesday morning when I realized that my heat had gone…read moreout and it was only 38 degrees in my bedroom. Withing 90 minutes, he was at my house and looking at my furnace. After determining that the furnace needed to be replaced (and confirming that with the manufacturer to be sure), he came back the next day and did the install. He quoted me a fair price on the spot and even though the installation ended up being more complicated than expected (as a result of the poor installation of my prior furnace and air conditioner), he did not charge me extra even though he ended up putting in additional time. My furnace was installed quickly and he even fixed the mistakes from the prior installations, just to be sure it was all correct. I was extremely pleased with his prompt and thorough response. Now my house is comfortable again and I know that everything has been done correctly. Highly recommended.

Some years back Castaway traveled to the Stanley, Virginia area to install a well pump, pressure…read moretank, and associated accessories 500 feet down in preparation for a new home. The system has been working very well (even after seven years). We have total confidence in this company!

I have used Castaway for many many years. My father was a plumber and I used to assist him. Scott…read moreand Brad do an excellent job. I have referred them to my friends and relatives. Excellent service and very satisfied with the work every time!

We scheduled service two different times with Shawn and yet not only did he not show up, but he…read morenever even contacted us to let us know. TWO separate times! The first time ge apologized so we thought it was a fluke, but his text on Friday saying he would see us today was meaningless We spent two full days waiting for him to arrive and my husband spent a lot of time cleaning, taking things out from under the cabinets and putting them up on our bathroom counters so that Shawn could actually work on the sinks. We've had boxes on our bathroom counters for 3 weeks now. I actually needed to go to a headache clinic today because I was very sick with a horrible 3 day migraine, but we couldn't leave the house if Shawn was eventually coming. I have notified the friend who referred us to him as well as everyone in my HOA's Facebook group because he was recommended by her and I needed to let others know that Shawn is not a reliable plumber. Baded on all the other 1 srar reviews, i anticipate Shawn will respond and say it's somehow our fault, like he has done with all the other bad reviews, but all we did was try to give him a job to do. We are taking our service elsewhere, likely Tuckers.

An update on a hot water heater install 4 years later. Ends up that the cold water inlet pipe was…read morecorroding pretty bad right where it connects to the water heater. There must have been a small leak in the connection as I wiped it dry one day and the next day when I checked, it was a little wet. Had another plumber access and come and fix it and he said the pipe was not sealed correctly on the original install, so it obviously cost me money to repair it. Granted this was 4 years later but still I would not expect an issue 4 years after getting a new hot water heater installed, so you can be the judge if thats an unreasonable expectation.

Brendon from Mallick Plumbing serviced our Toto toilet with both knowledge and concern. We highly…read morerecommend Brendon and Mallick Plumbing who ordered an set up an appointment is a very timely way.

Called these people for an estimate to repair/replace leaky copper pipes in the basement that were…read moreleaking, on top of the Hot Water heater. The guy came out, don't want to name the plumber, sent me an estimate literally 5 minutes after leaving the house. The estimate was for almost $5000 to replace the hot water heater and another $4500+ to repair/replace the leaky pipes for a total of almost $9500. Ridiculously laughable. I was able to get the job done for $1200 total by a licensed independent plumber. I didn't need the HW heater to be replaced. They just had to remove some HVAC ductwork to get to the leaky pipes, which they put everything back after replacing pipes. Do Not use Mallick I would consider them to be untrustworthy, and total rip off. Always get at least 3 estimates just make sure they are licensed. I still ended paying $99 for Mallick because they have a policy you pay $99 for estimate but gets added to the total if you get the work done. Again, ripoff. I also got an estimate from FH Furr that was significantly lower than Mallick but they were unwilling to remove ducts that they didn't install. Another ridiculous policy by another large plumbing company even though their plumber said they would have to involve the HVAC department. Maybe their plumbers don't know company policy. These guys didn't charge for an estimate. My recommendation is DO NOT use Mallick and even DO NOT use FH Furr.

Quick and explained the issues and charged decent amount…read more Would recommend and call again

They came and were super fast and professional. Got everything sorted out for us and even showed…read morehow the previous install was not done properly.

These guys are AWESOME! Impeccable, professional and…read morefriendly service. I'm totally appreciative for their emergency service. They got my Septic empied and repaired in no time. I highly recommend them. They also give impeccable well water services!!! Thank you guys!!!!

3/12/2026: Austin is fantastic! He checked out my units, replaced filters, tweaked a small issue,…read moreand answered my questions. He is a very nice and personable young man. I thoroughly enjoyed his visit and am very happy with the work he did. ******************************************** 2/25/2026: Brandon was great! He was so helpful with questions about a tub issue and quoted me a very reasonable price. He checked my unit, tested the water in my reverse osmosis, and helped me change the date for a service call. Brandon is outstanding!