Amazing Store! Great customer service! Go see Romeo he is the store manager and does his best to…read moremake sure you find what your looking for.

From the owner: We carry a premium collection of Nike, Jordan, Adidas, Timberland and much more. Specifically…read morecatered to the flavor of Washington Heights, we bring the latest and greatest in fashion sneakers and apparel. A hidden gem this side of the GWB!

This is a great place for runners to get detailed statistics about their feet width, length, and…read morearch in order to get their own fitted running shoe. You can request to scan your feet using their 3D foot scanner + their rubber pad walkway that analyzes the pressures of your feet when walking. I have been here numerous times to check out running shoes, gear, etc. Out of everyone I worked with, Catherine and Ray were the sweetest and the most helpful staff members! They were easy to talk to, knowledgeable in every running aspect, and very reliable.

The big issue here is the salesperson I keep seeming to get...didn't get his name and probably…read morewouldn't write it here, anyway, but mustache and running hat each time I've seen him... He might be knowledgeable but he's been repeatedly rude and...I guess "ungracious" is the best word for it. He has a problem checking his inventory and has now more than once told me something isn't in stock until he goes back and checks and lo and behold, it is. I made an online order too and came by to pick it up and he told me I'd have to wait 3 hours(!) for the order to process and that they didn't have the item anyway. Except then they did after I had him go back and actually look. All of this was done with zero apology and a patronizing attitude. Management should be working with employees on their bedside manner here, especially given that prices are at a higher premium than other places where a dude doesn't dismiss you at every question. Just go to the UWS location on 72nd where you'll get a much more friendly and competent staff to help you find what you're looking for.

No REFUNDS and they are over priced. Stores around them are way cheaper! The staff is nice and felt…read morebad that that was their policy. Shitty managers that didn't care. Avoid this store at all costs.

Tom and Natasha are legends, what a conversation I had with them and how helpful they are. When I…read morevisit again, I will come back just because they work there

I commend the work of Kristal Pagan. Super helpful and competent! We needed to return a few items,…read moreand Kristal was very attentive.

I love Patagonia. This is a lovely store on the UWS. Not the largest space but a decent selection…read more I'm sure I'll be back.

Staff is excellent. They were a big help picking out some new gear for my multi day hike. Never…read morefelt pressured for a sale.

I was initially excited that there was somewhere to buy Timberlands in the neighborhood, but the…read moreexperience went south when I had to return the boots and the owner would only offer me an exchange. They had literally never been taken out of the box. I begrudgingly found something to exchange them for, and he still wouldn't even give me the difference between the pairs in cash -- I ended up with $50 worth of socks and a bad taste in my mouth. I always try to support local businesses, but "no returns" is a really bad business practice and I hope my review encourages the owner to rethink it.

This was the first and last time I go into this store. I went in there to get a good pair of…read moresneakers on the quick since I work with kids and I need a comfy pair of shoes. The man that was working was super nasty when I was asking prices and wasn't even aware of where the shoes were/sizes were in they mess of the back of the store. When I decides on two shoes I asked if he could find the other one and he quickly yelled at me to "hold on, he was trying to find the size" which resulted in him calling someone. Before I could even REALLY decide between the two shoes (one he wen deep sea diving for and the other in which he was really just too lazy to find) he took the pair and put it in a bag and he was like ok 70$ and continued to give me an attitude when I wanted to find out about the other pair of sneakers. Mad at myself for buying them, might be returning just since the guy was a total asshat. Stay away.

The owner was so rude! I would never buy from this store!!…read more The prices are ridiculously overpriced and the styles are all outdated. I've never written a review before but was compelled to let the world know that this owner doesn't know the meaning " customer service" How she treated me and my family was just plain rude! Please bring your business elsewhere!! I felt like I was in the movie "pretty woman" when the sales last was rude and my response is "Big mistake lady. Big mistake"! You were rude to the wrong person

This is a great store for finding not only a special event dress (weddings, b'mitzvah, galas) but…read morealso a place to find professional but fun skirts, pants and tops as well as dressy suits for a banquet or special business event. They also have a great selection of accessories to go with the clothes so you can leave with just about all you need (no shoes). I especially recommend it for the professional woman who wants to project a trendy but business like picture of business casual. The owner, Mishel is the one to work with-basically a personal shopper who will gauge your shape, size and need and pull together 3-5 outfits to consider in 15-20 mins. Her mom is a whiz at alterations and she won't let you leave without making sure the fit is perfect.