We were traveling from Colorado to Texas and blew a tire hitting a pothole over Raton Pass (a…read morecommon occurrence we're told). David met us after hours to look at our tire. Beaver and David went above and beyond to order our tire ASAP and came out to to our motel (Best Western Plus-actually a very pleasant place to stay and dog friendly) to change the tire and waited for us to check-out to have us follow him back to the shop and have the tire balanced. The price was affordable too! Great experience in a not great situation. Thank you!!

We had the unfortunate luck of getting a piece of barbwire in the sidewall of a almost new tire. We…read morecalled Mesa tire and he had our size. We were in and out of there in about 15 minutes. Incredibly fast service and extremely nice fellas. God bless them

On a Monday I called JM tire about a car rental. They told me it's available come on over. When I…read moregot there the manager was not there so I waited an hour until I was told to call back later in the day. Later I was told the car wasn't ready and needed to be vacuumed and an oil change. On Tuesday I was told it wasn't ready, but they were starting on it and it also needed a wheel alignment. But it would be ready on Wednesday by 10:00. On Wednesday I was told it wasn't ready because they were still working on it and it also needed brakes. I wasn't told when it would be ready. A few of the locals told me the Raton has changed for the worst. They go out to eat or to the store and don't recognize anyone. The saddest thing I heard was nobody helps or cares about their neighbors. I'm just a visitor who wanted to see my son while he's at a boys scout camp 30 minutes south. If Lewis does not want $300-500 dollars of business or whatever the charge would have been, that's fine. Next time just say "sorry it's not available". JM is listed as the only rental in town, I guess that's wrong. I do not recommend nor would I do any business with JM.

We were passing on our way to Colorado our fuel filter went out they were almost closing for the…read moreday and took us in changed the air filter and changed oil they saved our Vacation Great customer service

Nice guys! Did a good job. Friendly. Fast service. Easy…read moreto get to, took my car same day I called.

Our family of 7 was at our cabin when our Suburban didn't start on a Friday afternoon. We called a…read morefew places and Niko was the only one who answered his phone. He came up the mountain to check on our car that evening and the next day, after hours.We ended up having to tow it to his shop and hitch a ride home 5 hours away with some friends. Niko isolated the problems and we were able to drive back to pick it up. He even called to check on us when we got back home to make sure it didn't give us problems. Price was very fair and we're so thankful that we found someone honest in an a town we're unfamiliar with mechanics. Thank you Niko!

Had trouble with tire on rental car while in Raton. Young man in shop got the problem fixed. Great…read moreservice!

I had an engine issue with my 25 year-old Volvo while driving through Raton, from Philadelphia…read more Brian and his team looked at my car on Friday, ordered parts over the weekend and fixed the engine issue first thing the following Monday morning. They were kind, considerate and respectful and the price was incredibly fair for the amount of work & materials that went into fixing the car. It drove like a dream for the remaining 2,500 miles of the trip.

I was traveling through town on a Sunday and my Jeep broke down. I called for a tow and they were…read morethere within 30 minutes. I found out they could repair my vehicle and it was a Sunday afternoon so I had to wait til Monday and they called for the part Sunday and I had my vehicle back and running by 11:30am on Monday. They even dropped me off and picked me up from the motel. Everyone was extremely nice and helpful, especially JR!!! Thanks you all made a stressful situation as pleasant as could be. Price was Great also. I called another repair shop to get a quote and they were going to charge more and couldn't get the part they said for 2 weeks. The state trooper who stopped on the side of the road to see if I was okay recommended them and I definitely would as well!

We are on a 1000 mile road trip cross country and our turbo was going out on a Ford F2 50! We…read morestopped in last minute and Chris was amazing to work with. He had us back on the road in 15 minutes! Thanks Chris for all your help! Ok

I just got my second set of tires in a month here. One for my back up car, one for my daily driver…read more The counter staff were not only very cordial, but helped with what I chose. The work was done correctly and in a timely manner. Had an alignment done on the old back up car, much improved. I moved down to southern Colorado over 20 years ago and have used both the Pueblo and Trinidad shops. Very happy!

Was traveling from Denver to Santa Fe and had a low tire light come on near Trinidad. Quickly…read morestopped at this Big O for an inspection. They checked all four tires and refilled the low one without any hassle. Was in and out and on my way in 30 mins. Thank you Big O!

They lie cheat and treat you terrible and hold your stuff illegally the daughter is rude you do…read morebusiness with them and they still screw you I get the fell from the white lady that she truly believes she has to lights and privilege for being white as well as to screw people they don't do good repair work I here and over charge others for tired I got low priced toes only to get screwed go with bubbas tow or mm bubbas tow is great

I called to make a appointment to get my struts done they said they were a week out and to bring it…read morein on next Thursday. So I took a day off of work brought it in on Thursday and Thursday evening they said they didn't have time to get to it they would start first thing Friday. So Friday evening I get a call saying they forgot to work on my car. Who forgets to work on a car if they didn't want to do the work they should of just said so but they gave me the run around for two days and did nothing very unprofessional would never go back here for any kind of work and recommend taking your car somewhere else.

I was driving through Raton Pass alone on a road trip when my car started smoking. I'd just had an…read moreoil change done, and it turned out the shop had failed to reinstall the oil drain plug -- oil was leaking out, and I was stuck and scared, hours from my destination. Every shop I called in Raton said they were booked out for weeks. But then I called Pete at Triple O Auto -- and he didn't hesitate. He listened, understood, and immediately said, "Come here, I'll help you." Pete was not only professional and fast -- he was kind. He found the issue right away, replaced the missing plug, refilled my oil, and had me back on the road. But more than that, as a young woman traveling alone, he made me feel completely safe and cared for. While he worked, he told me about his grandkids, shared a few stories, and just made everything feel normal again in a moment that was anything but. I can't thank him enough. If you're ever in Raton and need help -- whether you're local or just passing through -- Triple O Auto and Pete are the real deal. Honest, kind, and exactly the kind of people you hope to meet when life goes sideways. Pete's a gem. -- Emily

Pete bailed me out of a major bind. I was 1500 miles into a 5000 mile trip when a fuel line…read moreruptured on my sprinter and was spraying diesel on the exhaust. I was losing 50% of my fuel. He was able to drop the tank and get me on my way in a couple of hours.

Easy transaction and not very busy also they have an air compressor if anyone needs to air up their…read moretires. Love that it's just pay at pump!

Came in for a bad tire and the crew was extremely helpful and service was quick. Great serviceread more

Had horrible experience with a gentleman named Jake I still ended up getting tires from them as I…read moreneeded them but they definitely over charged me when they noticed I was from out of state.