To say my wife and I were impressed with the level of customer service provided by your company would be an understatement. While traveling through Grenville, NM on August 16, 2014, my wife and I had a blowout on our travel trailer. Come to find out, we had a flat tire in addition to the blowout and found ourselves short on spare tires. After calling our road hazard program provider, your company sent Brandon to our location with two new tires. The speed at which Brandon changed the tires without the use of any machines was impressive. A short 30 minutes later, my wife and I were on our way to Raton, NM. Upon our arrival in Raton, we discovered the two remaining original tires were bad and about to fail. We called your company and were informed that we took the last two tires and your next delivery wasn't until Monday morning. After calling numerous other companies, to no avail, we had almost given up. A search of the nearest Walmart, which just so happened to be in Trinidad, CO, showed two tires in stock. After discussing the situation with your dispatcher, arrangements were made for Edgar to be at Walmart as soon as they open to hold the tires so we could call and pay for them. Unfortunately, Walmart would not allow us to pay for the tires over the phone so Edgar went out of his way, with no hesitation, to pay for the tires with us reimbursing him once he reached our location. As with Brandon, Edgar was very efficient and quickly had us on our way. Unfortunately I cannot remember your dispatcher's name, but I believe it was either April or Ashley. She also went above and beyond to assist us and was tremendous in helping us get out of our predicament. Your company has obviously found the formula for unprecedented customer service, exhibited by all three of your employees we had the pleasure of dealing with. If only other companies desired to provide your level of service. While we would prefer to never have another blow out and/or flat, we hope that we find ourselves within your service area should we find ourselves in a similar predicament. Please express our gratitude with your employees! read more