To start, I am new to the Trinidad area and didn't know where to go for oil changes, tire rotation and repairs for my 2001 Subaru Forester. After being scammed $90.00 for diagnostics at J.M. TIRE INC (only to be told, they can't get the part/ fix the problem)(out $90.00). Then going to Walmart for basic oil change/ tire rotation and having to sign a contract stating "I would have their work checked by another establishment within 1,000 miles", I took my car next door to BigO. They were trying to close up for the day but the guys in the shop were SO NICE and helped me (checked my lugnuts/ Walmart's work) anyway I decided then and there that they would have my business next time I needed services. So I went in for an oil change and brake inspection due to heavy summer driving/ vacations in and out of CO sketchy mountain passes. Charlie was sympathetic to my past horrible experiences w Walmart and J.M. TIRE INC here in Trinidad that he personally checked out my brakes. Reported ALL CLEAR for now and that my brakes are safe and the oil change was done in roughly 20 minutes. BigO knows what customer service is all about. Helpful, honest, efficient, nice people who know what they are doing and treat you respectfully. I barely had time to eat my lunch they were so fast. SUPPORT THIS BUSINESS only one tiny complaint website says the close at 6PM and it's actually 5PM during the week read more

My overall experience with this location was frustrating enough that I ultimately decided to take my business elsewhere, so I can't honestly give the business itself a higher rating. However, I want to specifically recognize Andrew. After a difficult experience, I called back and happened to reach him. He listened, treated my concerns seriously, and made a genuine effort to rectify a situation. Most importantly, he spoke to me like a person rather than simply trying to defend the business. I walked away still choosing to take my business elsewhere, but with considerably more respect for the way the situation was ultimately handled. Two stars for my experience. Five stars for Andrew's character and professionalism. read more

Worst service EVER. They did more damage to the car then was there to begin with. We had missing bolts, lose bolts, a missing skid plate and the power steering leak we paid $1600 to fix is still leaking. Now the jeep is broke down in another town and they wont fix it in my town. Instead they gonna make me have to towed to pueblo to get it fixed. Whatever you do DONT GO TO BIG O TIRES. THEY ARE AWEFUL read more

Had a flat to be fixed, told come on in, waited 3-1/2 hrs to be told cant fix, but can sell me 2 new at $500+. Granted they had to take the appointments set up 1st, but wow. A long wait. We left. read more

I just got my second set of tires in a month here. One for my back up car, one for my daily driver. The counter staff were not only very cordial, but helped with what I chose. The work was done correctly and in a timely manner. Had an alignment done on the old back up car, much improved. I moved down to southern Colorado over 20 years ago and have used both the Pueblo and Trinidad shops. Very happy! read more

Was traveling from Denver to Santa Fe and had a low tire light come on near Trinidad. Quickly stopped at this Big O for an inspection. They checked all four tires and refilled the low one without any hassle. Was in and out and on my way in 30 mins. Thank you Big O! read more

I've never given a review before but after my experience I have to. Terrible. I got a flat tire on my truck so I put my spare on and ordered 3 new tires through Big O. Asked for them to be installed and balanced, I also asked for an oil change, filters and alignment as well. Got a call that my tires were in and ready to be put on. After waiting 2 hours, they finally decided to tell me that they ordered the wrong tires. No big deal, mistakes happen. Go back a few days later have them installed and my total bill was just shy of $1,800. Expensive tires, I knew it wasn't going to be cheap. However, when I got in my truck to drive home my truck was shaking like crazy, the tires were never balanced. So I turned around and told them they needed to balance my tires and I was not happy. Over an hour went by and they still hadn't even begun to balance my tires like I had paid and asked for. Frustrated, I left and brought my truck to someone else to balance them. Few days go by and I noticed that ALL 3 of my NEW tires weren't holding air. Brought my truck back to where I had it balanced and spoke with the mechanic and he told me that ALL 3 tires were leaking from the stem which had been damaged and needed to be replaced. Waste of time and money. Beyond slow and kept telling me they're "short staffed". They're be better off having "no staff" and closing up shop and finding a different career path. I will never ever be back. read more

I was on my way to Pueblo and noticed tire going flat. I pulled into Trinidad Big-O And they were great. Manager was very accommodating and they got me back on the road right away. Staff was great. I recommend Big-O for sure read more

We were on a 12 hour road trip when the tire pressure warning light came on near Trinidad CO. Big O people saved the day. The tire was not repairable with a nail in the sidewall. They put our spare on and made sure the rest of the tires were ok. All without charge. We will be shopping with Big O again due to the wonderful experience. read more

Went in for flat repair Started taking off wrong tire, until I said something. Damaged surface of rim by putting tire irons directly on rim. Didn't charge for flat repair, but I would rather have paid and not have iron marks on rim. read more

Beware of this big o tire. The alignment tech will reuin your vehicle. Drove my car like he stole it, 3rd gear is gone and the car is now oveheating. That is not the worst of it either, there mangers are extremely rude and will not fix any of the problems with the car. Do not use this company, your vehicle won't be protected read more

Limped our RV into the big o at 830am without an appointment and in need of 4 tires after a blow out. Jordin was very helpful and friendly. Helped us immediately with the tires and spare. We were 3rd in line for the morning. Had breakfast and was in/out in 2 hours. This is a popular tire store. The service was top notch. We were kept informed and the move vehicles in and out quickly. Highly recommend. read more

Big O Tires - Tires Near Me - Trinidad, Colorado

Came in two minutes before they closed with a tire issue and they sorted me out quickly without charge. 10 out of 10

Awesome service all around! Professional staff & fair pricing. Reyna at the desk took excellent care of us & was very thorough. She is definitely management material. Thank you Big O Trinidad for taking good care of us! read more

We are from out of town but had to stop by Big o Tires twice this past year for their help. Matt and Charlie are so wonderful! Even when the place has people waiting, the team always does a great job in a very timely manner. Twice they have saved my Corolla and I trust them completely! Great prices but even better service. Thanks boys! Y'all kill it read more

When we arrived we were second in line and all we needed was some air in our tires. They said it's be a wait as they were airing up a rv. No worries but while we waited not only did they take their time but the worker airing the tires kept stopping to talk to other guys passing by. Never mind the fact cars kept coming into line. We ended up leaving after 30 minutes of waiting read more

Excellent customer service! We needed tires for our RV. One blew out while arriving in town. They had the right ones in stock and changed them super fast. Thanks so much guys! read more

On the first day of a weeklong road trip, 200 miles from home, my TPMS alerted me to what turned out to be a nail puncture. A nearby Shell station directed me to Big O. Once the problem had been diagnosed, I asked if they could repair the tire. A key point: I drive a car that has run-flat tires (instead of a spare). I was informed that they could not repair a run-flat tire. OK... "I guess you'd better sell me a couple of new tires then, so I can get underway." I was (correctly) reminded that on an AWD vehicle, all the tires should be replaced together to avoid undue stress on the drivetrain. OK... "Well, I guess you'd better sell me four new tires, then." (Gulp. This is gonna be $1,000 I hadn't budgeted for. Probably more.) Only when the employee discovered he didn't have suitable tires in my size to sell me did he admit that, yes, he really could repair my leaking tire... for $9.99. To his credit, he did the repair, and I'm still driving on it 900 miles later. It would have been nice, however, for him to have provided the "straight talk" his business card promised, up front. read more

I went to Big O in Trinidad,Co. with a flat tire. Not only did they charge me for fixing a flat which they said they couldn't fix because it was on the side wall, they then proceeded to charge me $203.00 for a new tire! You would figure once they couldn't fix it and sold me a new tire, why was I charge to fix the flat also? COMPLETE RIP-OFF Bob Starosielec read more

I had my FJ 60 /land cruiser in, asked for Oil service change. To Engine, Transmission, Transfer case, Front and rear differentials and Coolant flush. Had it over to a friends place today, looking at the brakes and had it up on his lift. He was aware of the service and pointed out, that the nut for Transmission, fill and drain plug had not been touched and it would have required removal of skid plate, these nuts not touched as well. Charged 10 quarts of Automatic Transmission fluid. Well, I have a standard 5 speed, H55 that requires 4.9 ltr/ 5 quarts. Drove to them and gave a brief explanation of these findings and with no argument was refunded the $134.12 charge. Me and my Mother whom have serviced our vehicles there for several years, will no longer give them our business. Will gladly share this with friends and colleges, reason to go elsewhere. read more

We appreciate the professional service and knowledgeable staff. We got updates and work was done in a timely manner. The price was right and we shall use Big O in the future. I also am happy we got the nationwide information should we run into issue traveling. Thank you Will & Jordin and staff! read more

We stopped during a road trip due to a nail in a tire. The staff was friendly and helpful. They got us in right away, repaired the tire quickly and without charge. We'll be shopping with Big O again :) Thank you guys! read more

We were just passing through, when we noticed we had a hole in our tire. The entire staff were welcoming, friendly, and so helpful. We had to wait to replace our tires and they drove us to our hotel of choice. They worked with us in our budget and got us on our way. Wish we had this store and their employees where we live. Two thumbs up! read more

The people at this big O were very helpful after my tire had blown on the freeway. If it wasn't for them I wouldn't of known why my tire had blown and what I should do. I would recommend them to anyone. The woman at the front desk was very helpful read more

DO NOT USE THIS STORE FOR ANYTHING! I took my brand new car with 1700 miles on it to them for a simple nail patch. They screwed up the bead on the tire, and after four return trips to the store to fix it, they refuse to take responsibility for their mistake. All I got in reply when I asked what I should do was a shoulder shrug. I had one of the managers tell me that "there are a lot of potholes in town" and try to pass it off. The tire was flat again less than 24 hours after they finished the nail patch. Now I'm on the hook for a new $140 tire. When telling people what happened, I've gotten stories of inept workers, terrible customer service, and price gouging back. If you need any kind of tire work or service, the Toyota dealer down the road from this shop is far more reputable. read more

My daughter and I were traveling to Denver, had a serious tire blowout and had to be towed to Trinidad. Our flat turned out to be a specialty tire, hard to find, but Big O had it! The crew there did everything we needed to get us back on the road and worked as a team to accomplish it. First Class service! A special thank you to Jordin who kept us informed every step of the way and we were on our way again in an hour. The price was just right. Highly recommend. Thank you Justin and Big O! read more

Everything you could hope for...super accommodating, efficient, and friendly. Traveling through on a long journey. Needed an alignment and 2 tires...great job!! read more

During a recent vacation to Colorado I had a tire blow out on my pop up camper just a couple miles outside of Trinidad, CO. We called around and the person at Big OTires assured us they could get us back on the road. After waiting a couple of hours for our turn, they finally mounted our tires. I was immediately alarmed at how much the tires bulged. The tires looked very under-inflated. My rig is big and requires tires with a max load rating of at least 1600 lbs. I looked at the tires just installed and they were only in the 1300 lb range. I questioned why under rated tires had been installed. Apparently that was all they had to offer. After some time I was assured the tires were what they 'always' install on trailers regardless of size and that a call had been made to a local rv/pop up camper dealer and they had agreed the tires were ok. We had no choice but to take the tires just so we could continue our trip to Colorado Springs but those tires looked like they were going to blow any time. We ended up calling around in Colorado Springs and found Pep Boys had tires rated at over 1700 lbs. Those are the tires currently installed on my camper. I was grateful Big O had tires to put on my camper but alarmed they were so carefree regarding my safety by installing under rated tires. I would have respected them more if they had refused to install anything because of the safety concerns. read more

We were driving from Phoenix and our air quit working...the guy working at the front came out and didn't hesitate to help us...great customer service! read more