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    Pinnacle Roofing Systems

    5.0 (1 review)

    Services - Pinnacle Roofing Systems

    New roof installation

    Roof inspection

    Roof repair

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    10 years ago

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    Merritt Restoration - Rockford

    Merritt Restoration - Rockford

    2.3
    (3 reviews)

    Great service and simply helped with claim and had a clean roof replacement!read more

    Do not, I repeat, DO NOT hire this company! After suffering hail damage, we contacted our insurance…read morecompany who told us that if we used one of their 'preferred contractors' the work would be warrantied for 5 years, blah blah blah. We agreed to it and Merritt Restoration came out to inspect our property and submit a bid. Ultimately the damage was extensive so we needed a new roof, new siding and some new gutters. They contacted us and said they could get started on the roof right away, when we asked about the siding and gutters they said that the contractors that did that work were behind by a couple of weeks but they would be back out shortly to get that fixed as well. When they were ripping off the old siding, they had no regard for our house and scratched several of our big picture windows. They ruined the deck rail on a deck that had just been installed a month prior and ripped off the rain sensor that went to our sprinklers. When we contacted them to fix the items, they said they would be right out. That said - that was 5 months ago and not only have the siding and gutters still not been fixed, but the damage they did when fixing the roof isn't fixed yet either! This company is so unethical - its amazing they are even a preferred contractor with the insurance company. And BTW the insurance company isn't of any help in getting these issues resolved, even though they are the ones that recommended these jerks...

    All Around

    All Around

    4.3
    (23 reviews)

    On the evening of Aug. 9, 2020, a bad hail storm made it's way through the southwest metro of the…read moreTwin Cities. I thought my house was outside of the hail damage area, but another neighbor 6 blocks from me had turned in a successful claim for hail damage from that storm. To my untrained eye, I saw no damage on my roof whatsoever, but thought it might be a good idea to have someone inspect my roof just in case. I am very glad I worked with Brandon Turner, and I was greatly impressed with him and All Around. First off, Brandon spent over an hour inspecting and documenting my entire roof. Then he took the time to show me and explain to me what he had found (and there was a lot). I couldn't believe the amount of damage that I had missed, but that Brandon saw clearly and properly documented. Unlike many other roofing vendors, he wasn't pushy at all but just the opposite. He was patient with me, he took the time to explain things to me, and then let me make the decision of what was the right decision for me. I was very impressed with the level of detail he took to document the damage done to my roof. I then turned it in as a claim to my insurance company and Brandon and All Around took care of everything else! Brandon and All Around did all the work and communications with my insurance company. Then they installed a high quality and great looking roof with the extras we wanted (vented roof-cap, lifetime shingles, etc.). Also impressive was how fast they got the roof installed once they started working on it. The roof looks great! Brandon was very responsive, and either picked up on the first ring when I called him, or returned my call within an hour if I ever hit his voice mail. I ended up getting an entire new roof, 100% paid by insurance (less my deductible). All Around did all the negotiating with the insurance company. I also paid no up charges, no hidden fees, no junk fees, etc. at all by All Around. They did what they said they were going to do, for the price agreed upon, and they did a great job of it. They also did an EXCELLENT job cleaning up afterward (better than I had expected). I was so happy with my roof that I referred my mother-in-law to Brandon and All Around and they did her roof. Now she rants and raves about how nice her roof looks and how nice a guy Brandon is. If you're looking for a good, professional, local, established company that will do a great job and at the agreed upon price, you should work with Brandon Turner and All Around. You'll be happy you did.

    After seeing their local television commercial I gave this company a call. Their customer service…read moreleaves a lot to be desired. The person answering the phone acted like they couldn't be bothered answering my questions or directing me to a person in their company who could. There are far too many reputable contractors who will deliver great customer service and earn my money. NEVER AGAIN.

    Pinnacle Roofing Systems - roofing - Updated August 2026

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