Avoid this plumber at all costs…read more What turned out to be a very simple repair--replacing heating elements and a thermostat--was deliberately blown up into an absurd, fear-based sales pitch. I was quoted nearly $10,000 for unnecessary pipe replacements, a new water heater, and other "issues" that magically disappeared once I got a second opinion. On top of that, I was quoted almost $900 just to replace the heating element and thermostat alone. Another plumber fixed the entire problem correctly, safely, and professionally for $100. This was not a mistake or a difference of opinion--it felt intentionally misleading and predatory. This kind of pricing and upselling preys on homeowners who don't know better. Get a second opinion immediately if you're quoted anything by this company. In my experience, this crossed the line into scam territory.

Richard was recommended to me via Next Door and I have NEVER in my life dealt with a more…read morecommunicative, thorough and knowledgeable plumber. The "sales pitch" mentioned by a previous reviewer is nothing more than Richard offering his professional opinions for any and all repairs he notes....but he is more than willing to fix or repair ONLY what you need. I cannot recommend him highly enough.

Prompt, thorough, knowledgable and courteous... that describes Bryan (the plumbing tech) who came…read moreto investigate a strange sewer gas smell that we've had in our house for some time. He asked great questions, looked at all possible places and issues that might be causing it and explained his thinking every step of the way. I now see how plumbing problems can be so complex and mysterious! He gave me honest and fair estimates for doing further tests to determine the cause of the problem, without any pressure at all. Oh, and Katt and Arlene were awesome in setting up an appointment quickly; both were so helpful and cheerful. Added bonus-- these are my kind of people; people who not only love their jobs but also love our animals...this month in lieu of a service charge they are collecting a $35 donation to Asheville Humane Society. How cool is that?!!

As an update to my previous review, where I was given an estimate in the high $600's to remove and…read morereplace a kitchen faucet assembly, I called another plumbing contractor and had the work performed for a total of $175.00.

Ray and Devan take customer service to a new level. My three year old water heater went out and…read morethey stayed on the phone with me to troubleshoot it until I got it running again. All this on a late Friday afternoon. These guys are great. They take care of their customers.

Most professional contractor I've ever used! Punctual,…read morereasonable rates, courteous, efficient, and knowledgeable. I had a hot water heater replaced, along with a couple of smaller items- he was done and entirely cleaned up in 2 hours. I highly recommend this company!

Summey plumbing has great service and wonderful staff who are very experienced and reliable. I am…read morevery happy with my master bathroom and other smaller jobs they have completed around my home. If you are looking for honest people they are who you need to contact.

Phillip was very thorough and extremely knowledgeable in gas water heater repair. He was on time…read moreand very courteous. He stayed on task and repaired our issue providing great advice.

Philip came out to repair my Rinnai waterless system. It had been throwing the 'code 11' error…read morewhich suggested it required cleaning and potential other issues. He serviced the unit ($607) and thought it was fixed. It was not. Philip would not contact customer service for 'insight and solutions' he may not have been aware of - nor did he take the time to download the manual. I reached out to him multiple times and he had one excuse after another. Having only intermittent hot water the last couple weeks I've owned several homes, and investment properties, and never run across a plumber or HVAC firm that couldn't diagnose or solve the problem, or at least offer to refund my $$$ (or portion thereof). I cannot recommend BFP.

We needed help and these two gentlemen arrived same day. A problem that we've had finally became a…read moreMASSIVE issue. They handled it all quickly, efficiently, and with both kindness and professionalism. They not only fixed the primary issue, but also resolved another one without a single word of complaint. And then they came in under the original price, too. We've used them before for other issues. I will not use anyone else. They're the best. Wish I could give more than 5-stars rating.

I had this company replace my pressure tank, and after the work was done I discovered I had been…read moreovercharged by at least $450.00 based on a previous quote. To their credit, they refunded that amount after I brought it to their attention but I think they did it because they were CAUGHT. However, the same technician also quoted me ~$8,000.00 to replace my well pump. I just had it replaced by another company for right at $4,000.00 -- exactly HALF the price. They quoted me DOUBLE what it actually costs. When I reported the overcharge, I was told the technician would be written up. He was only written up because he got CAUGHT. I have no doubt this kind of pricing is widespread across this company. Do NOT use All About Plumbing. I'll also be saving documentation of all of this. Just know that these things get out, and sometimes companies get sued out of business for STEALING from people.

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We are so grateful for Mt. Rooter Plumbing. They sent Jeremy & Juan who were efficient ,…read moreknowledgable & solved the issue. We appreciate that they are an honest company. And also that the men working in our home were very respectful and kind. Glad our friend referred them to us!

Arrived on time. Did a great job finding the leek and repairing it promptly. Professional and…read moretrustworthy.

We called Roto Rooter on a Saturday night because my husband was unable to clear the clog that…read morebrought my kitchen sink drain to a complete stop, despite having worked to clear it ALL day. Roto Rooter was willing to come out that night, but we opted to wait till Sunday morning. There was NO EXTRA CHARGE for weekend service! What a blessing. The plumber arrived on time and worked diligently to clear the clog. He needed a 75' electric snake to get far enough down the pipes to reach the clog. He inserted and extracted the snake 3x to be sure he cleared it. It's been running better than ever! I would rate the plumber's work a solid 5. However... We were concerned about how much this fix would cost. Roto Rooter charges a $90 fee just to walk in the door. Then, they give you an estimate for the job. No problem thus far. The estimate was about what we expected (between $500-600); so we agreed to have him do the work. Here's why I'm only giving 3 stars... Once we agreed on the $500+ estimate, I went back to what I was doing before his arrival. Turns out, there was a second "deluxe" estimate presented to my husband, which included pouring a liquid enzyme down the drains "to help keep the pipes clear" going forward. This added over $100 to our bill, and my husband agreed to it! So now this visit was close to $700. I spent hours cleaning up the mess afterwards, so I can assure you every bit of liquid enzyme was washed right out to the sewer system. I felt scammed so am writing this to CAUTION you. BE ON GUARD AGAINST SCAM ADD-ONS!!! By the way, these plumbers work on commission!! Surprise!!!

Gary, from Five Star was here about 30 minutes doing a pre-season maintenance check, which he was…read moredid not indicate any problems. I'm sure if/when there are any problems with our HVAC, electrical or plumbing systems, we will retain them.

I would not recommend Five Star. They tried to sell me a mid-tier system at a significantly…read moreinflated price, marketing it as a "top-tier" unit. On top of that, they never performed a Manual J calculation, which is standard and critical to properly size an HVAC system. This felt misleading and scammy. I strongly suggest that anyone considering doing business with them do their researchfirst -- their prices are far higher than comparable options elsewhere.