I came here five minutes early for my appointment and I was promptly seen. Everyone was super…read morefriendly and honestly for an office filled with women they were all super inviting. The vibes here are a 10/10 will never go back to LensCrafters again Honesty, I was super impressed with their up-to-date technology. I mean, I even got to see a photo of the inside of my eye and my optical nerve. How cool? As far as the eye doctor I believe this was my best experience at one. They had no issues giving me my prescription so I could buy glasses online as anyone will find that way is much more affordable. They do skin care services, which I was a little shocked by when I first heard of it, but I was pretty impressed with their procedures. I'm a big skincare girly so I really love when doctor's offices like this offer professional services.

Great experience at Eye Care Center of Colorado Springs, and with Dr. Mike Gitchel, and I would…read morerecommend them to anyone looking for high quality optometry in Colorado Springs. I was very pleased with the eye exam and the overall process. In addition to being an extremely knowledgeable practitioner, Dr. Gitchel is a very patient and thoughtful optometrist. His exam was very thorough and informative, and he was very patient and thorough in answering all of my questions. I could not be happier with my experience with Dr. Gitchel and Eye Care Center of Colorado Springs, and would recommend them to anyone needing and wanting a great optometrist in Colorado Springs.

The service here was amazing. The clerk showed me an itemized list based on added lens films how…read moremuch they would cost... no gimmicks. My lenses were made the same day within an hour. Alex adjusted the frames to my face and made sure everything was satisfactory before leaving. The optometrist was super friendly and gave me recommendations for my eye allergies and dryness after my eye exam. I would highly recommend this place.

I went here to see if they could straighten my bent frames even though I did not purchase them…read morehere. Alex helped me and made me feel valued. He was great and did not charge me a dime. Excellent service!

Mountain View Vision is an exceptional office. The staff and specialists are exactly what I want…read morefor my care team and my family's. If I have an emergency, they always respond quickly and can get me in. I have never had a bad experience here and have been coming consistently for over 3 years. This office truly goes above and beyond which is so rare these days! I truly appreciate the location too! I highly recommend coming here for all your vision needs!

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

I had an excellent experience with eyewear repair service. My glasses were damaged, and I wasn't…read moresure they could be fixed, but the staff handled the repair quickly and professionally. They took the time to explain what needed to be done and completed the work with great attention to detail. My glasses now fit perfectly and feel as good as new. The service was efficient, affordable, and far exceeded my expectations. I highly recommend them to anyone needing reliable and high-quality eyewear repair.

Wow! GREAT service!…read more My acetate frame sunglasses were loose to the extent that they fell to the tip of my nose when I looked down. I brought them over to Eyewear Repair, and the owner was happy to help. He took them to his desk and in less than 2 minutes later, had them fixed. He didn't even charge me for the repair! I am so glad I found this place. Will bring other glasses that need repair soon. Open M- F with lots of parking up front.

22 Jun 26 visited this store and picked out a frame for my new prescription I got after having my…read moreeyes checked. They have such a large selection of frames that I took my time picking a frame that I really liked. Got excellent service at this eye frame place.

great service. They went the extra mile or two or three. Replaced a broken frame for me even…read morethough it was just out of warranty. Thank you.

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

I came her for an eye exam 2 years ago. Everything went smoothly until it came to picking out…read moreglasses. They has a lot of deals going on but none of them applied to me. I spent 400+ dollars for a pair of glasses, and the extra eye exam. I was told all the glasses there are surgical steel. So I'm like great! I wanted to get contact lenses sometime in the future but they never gave me my prescription for them, just a reg eye exam. Anyways, fast forward less then a year into the future. I started to get an allergic reaction on my temples where the glasses touch my face. I noticed on my glasses the coating has failed revealing the cheap nickel underneath. I think majority of people reacts badly to nickel, if I'm not mistaken. I don't know if the quality of their glasses has been upgraded since then, which I highly doubt. But if you're sensitive to cheap metal, I'd get my glasses elsewhere.

The staff and optometrist were amazing!!! Everyone made me feel special and heard. I didn't feel…read morerushed during exam or while picking out glasses.

Most of the staff was great the eye doctor was excellent my bad experience started with the lady…read morethat fits you for glasses. I brought in frames that I wanted to put new lenses in every time I ask this lady about the lenses I kept getting attitude nonverbal but the expressions on her face are you stupid look. I just can't get why it cost over $1000 to put new lens in my frames I wanted answers I think she just wanted to go home. I didn't buy glasses or lenses from this Abba eyecare center And will never go back there.

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

Do you enjoy your time, money, sanity and they ability to see? Do not go here! Or any Lens…read moreCrafters. They are a joke. When I got my frames they were running a special, so they sold me a set I wasn't sure would work for my script. Even asked, and was assured they would be perfect. Picked them up like a week later, hadn't even walked 10 feet from the store and a lenses fell out. Walked right back in, another person assisted me and the first thing out of her mouth was "these frames aren't good for your script, I wouldn't have gotten them." Guess what? I have been fixing them ever since. At least 1-2 times a month. When I go in and ask them to fix them, they tell me the lense keeps falling out because of how I handle the frames. I've been wearing glasses for 25 years and have never in my life had such a problem with a set of frames or an optometrist office as a whole.

I had picked out frames and scheduled an appointment They gave me a price quote The offer was 50%…read moreoff lenses They closed the store and the eye doctor. As we look to opening up I called to confirm my order. They said that all they had was the information on the frames and would not honor our agreement I talked to the regional manager who said there was nothing she Fransiccan do even though the staff that helped me. The more frustrating part was I requested help from the corporate office in taking advantage of online discounts and asked for help as I am disabled.They responded that they didn't have access to that information This was absolutely the worst customer service that I experienced Beware and read some of the other review. This was in Colorado Springs not San Francisco

i was in town for a conference and needed my nose pad for my glasses replaced. the lady who helped…read moreme was very friendly and fixed it really fast. they have parking right in front. full service. highly recommended!

I flew into town and forgot ALL of my contacts and glasses back in California. I just happened to…read morewalk past In-Signt and was IMMEDIATELY helped, given a set of contacts AND solution. Felt like a wonderful local business and I could not recommend and thank then ebough!