Just became a patient at Elite Vision. Was very impressed. Staff is helpful and courteous. Amanda and Dr Popowski are kind and competent. Feel happy with my choice. read more

Dr. Popowski is the best! The staff is efficient, personable, and professional. Always willing to help.

I spent a little over $1000 dollars here for a pair of regular glasses and a pair of sunglasses. The prescription is not right at all, and trying to get another appointment here is like pulling teeth. read more

Professional staff. I always get treated well and I trust Dr Popowski with my eye care. He answers all questions well and is very thorough.

I was in this afternoon to order some new glasses. Kym was very polite and helpful. She is very knowledgeable in the selection of my new Oakley frames and new lenses. She is definitely a great asset to Elite Vision. Rich read more

Went in for my appointment that I scheduled on line - first the greeting was very curt and then they didn't have my appointment and made it out to be my fault! Didn't quickly offer to find another appointment time or anything. I had given them a 2nd chance as the last time I was in they took 3 times longer to get my glasses then they said. guess I need a new place. read more

I can honestly say I have never had a eye examination this complete and thorough I have my exam every year but I'm new to Colorado. I come from Michigan and never received an exam like this the Doctor is outstanding listening to your concerns not trying to rush you in anyway A+ in my book any day you can't go wrong read more

Bre helped me wow this place is really special.. I was in a major need for an emergency pair of contacts and she helped me right away with such kindness and care. Wow thank you!!!! Adam Malka read more

Had a pair of broken sunglasses, stopped in and they are like new! Awesome staff!

Dr. Popowski is super great. He really cares and is very helpful and nice to talk to. They do ask for too much money for contacts, however. read more

I'm going out of my way to make a 2nd review of Elite Vision, because since 2014, I've visited a handful of optometrists in Colorado Springs, Denver, and Chicago, and so far, Elite Vision was the best in several very important categories. My review will be an analysis of Elite Vision vs the other offices I've done business with. I have EyeMed that allows glasses frames per year with $400 limit with 2nd additional frames every 2 years. After reading my review, you will agree that Dr. Popowski deserves an award for his practice. My needs: work in front of a pc all day, so I need quality glasses with blue light coating. I am sensitive to weight of the glasses, so I need it to also be as light as possible. I usually need one specifically for computer use and one for all others. 2014 Elite Vision: Got glasses with blue light coating that I still use today. 2015 Lenscrafters in Chicago suburb: Prior to moving back to Colorado, I had visited Lenscrafters. For one pair of glasses with a cheap frame (I think it was a "free" one), if I remember correctly, the total came to about $380 with my awesome insurance. I wasn't sure why my bill was so high. After I picked up my glasses, I later realized the quality of the lens were much thicker than the ones I already had from Elite Vision and one from Walmart in 2005. But since I was in the process of moving, I didn't have time to go back to Lenscrafters to complain. I was pissed, b/c I had asked for the same kind of lens as the ones I already have. They were too heavy, so I trashed it after a few months. 2016 Elite Vision: Got one glasses with perfect lenses I still use today. Quality of the lenses were the best out of any other optometrist offices I got glasses from. Thinness, weight, and quality fits my needs; and most importantly, what I had asked for and what I paid for. *Hint: Elite Vision's lens vendor is doing a great job. 2017 Rockrimmon Vision Clinic: Dr. Hendrix was great. He took a lot of time going over things. I thought it was a bit too lengthy though. Got my glasses and contacts. Everything was good, but the quality of the lens were about 5 of 10 IMO. 2018 Rockrimmon Vision Clinic: I came back in 2018, b/c I lived 5 minutes away. This time I got glasses + prescription Ray Ban sunglasses. Not clear on the total paid, but if I remember correctly, my out of pocket was around $178 (b/c I also had extra frames benefit on my insurance plan). Compare that to Lenscrafters above. After receiving my glasses, I noticed that the lens were ticker than I what I was expecting. It frequently became uncomfortable to wear due to the weight of it (the frames were very thin and flimsy and added almost no weight). Frames were of low build quality, and when the lens popped out, I was so frustrated, that I crumpled it up and trashed it. I emailed them and complained that the lens were much ticker than the ones I got in 2017. They asked me to come in. I didn't have time, since I moved to Denver. Received a refund check for something they overcharged. I didn't follow up. 2019: Since I live 2 minutes away, I stopped by Pearl Vision. I did my eye exam and picked out Nike frames. This year, my limit is $400 (vs $300 per frame last year). Despite this, after discounting insurance coverage, my bill came to $415 for one glasses (resembles Lenscrafters above). I didn't get the glasses. I called Elite Vision for an appt. Will be driving to Colorado Springs next week. read more

Professional and courteous practice that provides service after the sale. Dr. P is very capable, personable and has excellent communication skills. I unfortunately broke my frame and literally cracked my lens. I walked in and the receptionist was friendly and understanding. She approached the optician who was with another customer, and asked that I wait just a few minutes. In just a couple minutes, the optician made a hasty repair of the frame, and placed an order for replacement lenses. All this accomplished in less than 15 minutes, and with a smile. I picked up the replacement new glasses a week later. This was such a professional transaction in a time when courtesy is often an afterthought. I'd recommend this practice to anyone looking for a great optometrist with a fantastic staff. read more

Awesome place with great staff who go above and beyond on a regular basis. Will order frames if they don't have them in stock.

My usual place didn't have enough staff to get me the actual glasses. They could only get me the prescription. So I took the prescription to Elite. They were friendly, the place is great and plenty of options. The glasses were there in 3 days. It ended up that my prescription from my usual place was not right. The Elite doctor heard me explaining to the receptionist how I couldn't really see out of my new glasses. He took me back and did a thorough and quick eye-exam on the spot, told me the prescription from the original place was definitely not right, and reset everything for me. The new glasses came in very quickly and were perfect! Elite really went above and beyond to help me, and fix something which was not their fault. I will go there from now on. read more

I got my new glasses today, but only because I dropped by to see if they were ready. I expected them to be ready weeks ago and was waiting for a call that they were in. When I mentioned that I had not been called, they informed me that they had sent a text message. Too bad that they sent it to a landline. It would seem to me that if someone didn't come in for the glasses in a couple of days after reaching out, they would make another contact. And with the prices of spectacles these days, an actual phone call should be first choice. So much for my grousing. They had the brand I like, Silhouette, which many dispensing opticians don't carry or have limited access to styles. The other place had a slightly lower price, but they were using a less refractive lens material that would have made me unhappy. In both cases I had taken my current, but well-worn glasses in and said I just wanted to get fresher, but the same. I loved my glasses, but they were worn out and it was time for a new prescription. The first place would have sold me something that would not have been satisfactory. I appreciated Elite showing me the difference and seeing that I had a nearly exact replacement. I love my new glasses. read more

Had an appointment at 10:30 I was there until 12:45. I have experience wearing glasses only but wanted to attempt contacts because the weight of my glasses were causing discomfort to my nose. I advised Elite of my wishes when I made my appointment. NO ONE went over ANY pricing with me regarding contacts or glasses. The doctor advised me that it would be $158.00 today, but again NO ONE explained price break down to me. Before I walked out of the doctor's office I told the doctor I was having problems seeing from my left eye. My total was $168 .00 which included my $10 copay. When I inquired about the $168.00 charge the tech Ruth became agitated, rude, unaccommodating and extremely disrespectful which I am old enough to be her mother. I explained to Ruth that the contacts did not seem to be working for me as of right now because I could not see clearly. She advised me that I was the one that was adamant about getting contacts instead of glasses. She attempted to place blame and escalate my concerns instead of finding a better solution. My concern was what happened to the $168.00 if I needed to transition back into glasses would that money be moved over and used toward frames, could we try a different contact brand? I CAN'T SEE, What about the price of contacts outside of the weeks supply your giving me? I felt these questions were valid because no one when over prices with me. Again no interest in explaining fees or the cost, their only interest was in taking my money. And Ruth's overall attitude toward me for questioning MY $168.00, and what if this doesn't work was how dare you question elite vision. Ruth's ONLY attempt to explain any billing was YOU choose to select contacts and that's the charge, she continued to repeat you have to pay the doctor for his time was the only thing she explained about the billing. NO OTHER options was offered. Ruth became very agitated, at one point I stated to her you seem as though my $168.00 is causing you distress. She stated it was because she had to continuously repeat herself. I advised her because of her attitude alone I most likely would not be back. No refund of any type nor any other solution was offered. This is the customer your paying for at Elite vision. She could have refunded the $168.00 after fully going over all prices and giving me time to think it over, but that was not offered. How about a different contact brand so I could see? No not offered. No other options was giving. I drove home told my husband what happened we marched back up to the office demanded my refund and left. Abba eye Care and Len's Crafters has better service. Thanks Ruth I will not return. Poor poor poor customer service. Elite service if you choose to respond please respond to the inadequate customer service your technicians do not know how to give to your public, I'm not holding my breath, but I am waiting your full apology but you have lost my business. read more

My son William received fantastic care here. The receptionist scheduled an appointment for us within two days. Dr. Popowski is skilled with putting kids at ease, and the appointment was timely while still thorough. We received a very affordable pair of glasses with lens protection and a case for $75 as Tricare does not cover glasses. read more

I am soooooo happy with Elite Vision!!! I will be a customer for life and I recommend everyone use them. I just picked up my new glasses today and I couldn't be happier. Seriously - I am ecstatic!!! I have always had bad eyes and the last time I had glasses that I loved and were the correct prescription was well over 20 years ago. I have been to several eye doctors over the years - even went to a specialist to get my prescription correct but no luck. EVER!!! I finally just thought my glasses were the best they were ever gonna be and I settled with it. I just got another pair 2 years ago - from a specialist - they were a little better than the last pair but still not great. Well - I had to send my husband for glasses and just thought why not go as well. I really didn't expect much as over the years I have learned to lower my expectations where my eyes were concerned. Even with all my past let-downs I was still excited to go - because well - you never know. To my surprise - My glasses can be better!!! This optical center and it's entire staff ROCK!!! I went in and picked up my glasses today and I'm in total shock at how bad my old glasses really were. I put these glasses on and for the first time in OVER 20 years I CAN SEE!!!! OMG!!! I CAN REALLY SEE!!! This doctor really knows his stuff and I am just so happy I chose ELITE!!! I can actually see like I haven't seen in so many years. I feel like I got a whole new pair of eyes! Seriously. This is gonna make so many things easier for me. I hate to read because it's always been such a struggle but now I can see my phone, help with homework, read anything I want without a flashlight which has been my go to tool for years just to see smaller print. This really is life changing for me and all it took was ONE optometrist to know how to do his job. Thank you soooo much Elite Vision!!! I will definitely be sending people your way!!! You are truly amazing!!!!! read more

I've never been to an eye doctor who felt like a salesman but everything here feels like an upsell instead of a professionals opinion. I bought a Groupon and had a normal check up but when I went to use my insurance everything was so much more expensive then anywhere else I've been. I spent $300+ on glasses that broke on the hinge 13 months later and when I asked if they could be fixed (I'll pay for them too since it was past warranty) the desk worker told me they couldn't be fixed and that they could order new ones. Once again this felt like and upsell so I took my glasses to eyewear repair and they fixed them in 30 minutes for $30. Needless to say I'll find a new eye doctor and I'll always be checking in with eyewear repair in the future! $$$$$$$ Elite is crazy expensive. Go somewhere else. read more

Very disappointed with Elite Vision. They have only 2 contact lense choices and really didn't care that neither worked for me. I have worn the same contacts for 10 years and they work great. This doctor refused to write my prescription for what I know works. Instead they let me go with contacts that are blurry and I can't see nearly as well as with my brand. But because it wasn't one of their two choices I was out of luck. Now I have to spend another exam fee and go to a different doctor. I wasn't aware I had to ask the question of which contacts they will prescribe before the exam as I've never had this problem before. I would suggest steering clear of this eye doctor. They do not have patient's best interest in mind. read more

They will dilate your 16 year old's eyes. Without permission. Without asking if she's going back to school. Even if they did it last time. read more

I am a relatively new customer here. I have been seen by Dr Popowski every 2 weeks, for 2 months straight. He is helping me with my super dry eyes. I enjoy coming to see him - he is very knowledgeable and explains his answers to all my questions in very plain English, which I much appreciate! All the staff members whom I have dealt with are very professional and courteous. Keep up the great work!! read more

Been going here for a few years...friendly staff, nice office, Dr Popowski is kind and quick.

The eye exam was quick and all business. Since Sallie Foster left, nobody knows how to fit a pair of glasses. Kym couldn't fit a pair of glasses if her life depended on it. I took my new pair to another shop in Woodland Park (Vision Source) this morning to have the adjustment done correctly. The tech immediately noticed that my progressives were sitting way to high and the nose pads were not sitting flat against my nose. I will never go to Elite Vision again, EVER. The only reason I went in the first place was that it was close to where I work. I'd rather drive to Cheyenne, WY next time. The entire office has a snooty attitude. read more

Great office! Dr. Popowski is kind, caring and efficient. The staff is great and very helpful!

I love going to elite vision! I have been seeing Dr.P for years. He's always very thorough,friendly, and professional. I'm the typical patient that doesn't ever know anything about my insurance but the girls up front are always awesome in telling me when I'm due for everything and how much my insurance covers. Sally was GREAT in helping me pick the glasses I wanted and was very thorough in describing all the add ons for glasses. There was no pressure to spend any extra money! !! Love the whole office! read more

Eye dr/exam was ok, except that I had an adverse reaction to the yellow eyedrops (used to replace the "puff-of-air" test). I had a nasty headache and was unable to focus on anything for the rest of the day. An online search revealed that lots of other folks have adverse reactions to these drops. I'd definitely recommend skipping them. I purchased an $80 Groupon for an exam & glasses. The frame selection offered with the deal was terrible, so I ended up choosing a pair of Banana Republic frames for an additional $130 and the lenses with scratch guard and anti-glare tacked on another $90. The glasses were ready very quickly, however they turned out to be incompatible with my Rx. They were also of poor quality, as they squeaked whenever I touched them or even so much as raised my eyebrows. I went in to have them adjusted and sanded, but it didn't help. I was told that I could have them "restyled" to fit another frame, but it would cost me another $260. I asked for a refund instead, but they were only willing to refund me for the frames. In the end, I paid $170 for an eye exam and useless lenses that no other establishment is able to "restyle" to fit different frames. I just called them yesterday to re-confirm that they do not offer a full refund if the customer is unhappy. Please, please do your research before you go to any eyewear retailer. Most local companies offer a full refund within 30 days with no questions asked, even Target. This was an expensive, time-consuming and frustrating lesson for me. Merry Christmas. read more

I recently purchased a groupon for an eye exam/glasses. The front staff are very polite, helpful, and friendly. They helped me pick out glasses and explained what the cost would be before I chose a pair. The Dr is amazing. He didn't just pull me in, do a quick exam, and move on. He sat down and talked with me. He went over my medical history with me. And then he pulled up my imaging for my eye and explained everything to me. Then he made a few suggestions about the type of lens and the type of frame I should get. He is truly a great doctor. I am going to recommend him to everyone. read more

The doctor is great. No complaints with him. The staff try to get you to buy way over priced glasses with extras that they Jack the price up on. With my insurance they tried to charge me almost $200 on some of the cheapest glasses they had. Instead I took my prescription and went to Costco. Without insurance yet (I'm getting reimbursement) I payed $140 for the same exact lenses and nicer frames. read more

The service I received at Elite Vision was friendly, prompt, and professional. Dr. Popowski and his staff answered all of my questions and made the visit completely enjoyable. I would highly recommend them. read more

First time patient, I was able to get an appointment right away. The exam was thorough. Great eyeglass selection!

steer clear of this office. I found a groupon to come for an eye exam &glasses for 70 which sounded so perfect, but turns out it was just a scam to get you in the door. not only was the eye exam incredibly rushed &impersonal but I had about 20 frames to choose from. I finally settled on a frame, but as I'm checking out...I had to pay another 40 for anti-glare to be added to my lenses. I expressed interest in contacts, told them I've worn them for 8 years &they tell me they will fit me for contacts for an additional charge of 80...so I would have to make another appointment just for them to tell me my contacts I've worn for 8 years still work? I then said I would just order those on my own. checked out &wasn't given any paperwork, my proscription or a detailed receipt. I picked up my glasses the next week, where a case was also going to be an extra charge for me. decided I didn't need a case. but when I went to order my contacts online, it came back rejected. I called the contact supplier &this office rejected my contact order because I didn't pay the 80 for a formal fitting. they failed to mention to me in the office that the ONLY way they're going to approve my contacts is if I got the fitting. what a huge waste of money this was. I do not plan on going back to try &work with these people, I should have just paid full price &went to a place I know will treat their customers right. I'm very unhappy with my experience &I will tell everyone I know to avoid this place. lesson learned. read more

I bought a living social voucher for Elite Vision, $69 for an exam and single vision lenses and frames. This was for my grandson. When we got there and started looking at frames we found they had none that fit him. While we were getting the exam they were able to find a frame we were happy with. After the first portion of the exam the technician left the room. After a 15-20 minute wait, not sure what was going on, I had to go ask why we were waiting. Nothing had been communicated about another technician doing the remainder of the exam or about the extended wait. When we were completing the order of the glasses I inquired about a protection plan that would cover the glasses in the case they broken, since they are for a 7-year-old. None was available. An additional charge of $40 was necessary to get the polycarbonate lenses that children must have for safety reasons. When the transaction was complete I was not able to get any paperwork for the glasses as the printer was down, so I left only with the tiny receipt from the running of my debit card. We returned a week later to get the glasses which came with no case. About a week to 10 days later my grandson's toddler cousin was sitting next to him in the back seat and yanked the glasses off of him and they broke, the temple piece came off. The hinge was still there so I was hopeful we could get away with just purchasing the temple piece that broke. No such luck, we need a whole new frame. Cost another $40, so we are now up to $140. It seems to me the glasses broke much too easily. No savings incurred through the use of this voucher. Could have gone elsewhere and paid full price and come out better. Very disappointed. Steer clear of Elite Vision in general and the living social voucher in particular. Product and services very substandard. read more