Mountain View Vision is an exceptional office. The staff and specialists are exactly what I want…read morefor my care team and my family's. If I have an emergency, they always respond quickly and can get me in. I have never had a bad experience here and have been coming consistently for over 3 years. This office truly goes above and beyond which is so rare these days! I truly appreciate the location too! I highly recommend coming here for all your vision needs!

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

I go to Dr Garwood every year. Jesus is usually the one that helps me with my glasses and contacts…read more Everyone has always gone out of their way to be helpful. The two of them are amazing. I have some unique challenges because I got the short end of the gene pool stick when it comes to my eyes. Dr Garwood has come up with genius solutions for me. I love them. I would give them 10 stars if I could.

This is the second review I am making for this establishment. They consistently give new reason to…read morenot use them for contacts, frames and/or lenses. I do think the optometrists do a fine job, and I think the prescriptions they give are at least correct. Which is great considering what they want to charge people for contacts and frames/lenses. Unfortunately, that's where the positive review ends. The main reason I cannot recommend Abba is their inconsistent and unreasonable pricing for lenses. It feels very sketchy and unprofessional, especially for a medical establishment -- as if the prices are set arbitrarily by a broker rather than based on the actual product. I can get basic plastic lenses with anti-glare anywhere else for around $80 or less per pair. At Abba, I was quoted $240 for one pair of the exact same basic lenses. That is absurd. It genuinely feels like they absorb whatever funds they see available from insurance and inflate the pricing accordingly, instead of charging a fair, standard rate for the product. It comes across as highly unscrupulous. My insurance benefits aren't "free money" -- I pay for my coverage and expect it to be applied appropriately to my medical needs.

I had such a wonderful experience with Angelique at the front desk. Even though I'm no longer a…read morepatient there, she treated me with the same kindness and professionalism as if I were. From the moment I walked in, she warmly welcomed me, checked me in, tightened and adjusted both pairs of my glasses, cleaned them, printed all of the paperwork I needed, and even took the time to explain where I could go that accepts my insurance. She truly did all the legwork for me when she easily could have just pointed me in the right direction and sent me on my way. It's Monday, and we all know customer service can sometimes feel rushed at the beginning of the week, but Angelic never made me feel like an inconvenience. She went far above and beyond what anyone would reasonably expect, and her genuine willingness to help made a stressful situation so much easier. Angelic, thank you for your incredible attitude and compassion. The world truly needs more people like you. You're a wonderful example of what exceptional customer service looks like, and I hope your kindness is recognized because you absolutely deserve it.

Today my wife and I went in for a scheduled appointment. There were only two people working the…read morefloor when we came in so we went to go look at the glasses on display. When a salesperson was available, my wife walked over to him and he ignored her until she mentioned she had an appointment. He still appeared to be too busy for another minute or two while she waited. Eventually, he decided to ask what she needed. He did get my wife in for a "digital exam". The techs in back seemed to do their job. But back up front the two salespeople couldn't seem to figure out how to use the computers to verify our vision insurance. The guy kept blaming the insurance website as well as complaining that their computers were so terrible. Then the female salesperson tried to help but she seemed equally confused about verifying the insurance, also blaming the computer. When another customer came in both salespeople walked away from my wife to take care of the new customer and left us. After about 10 minutes of waiting, we finally had enough. A "manager" had come out of the back office but not to help with customers, apparently. We did ask if she would just email my wife's Rx to her so we could go somewhere else to purchase glasses for her. Pathetic lack of customer service is no way to treat customers. Do better "America's Best".

I am beyond happy with Archdale Eye Care! They offer all of the newest technology to meet my…read morefamily's various needs while continuously offering the highest standard of customer service that can't be matched online. Their team is knowledgeable, friendly, and always quick to help. Tiara, the Manager, is amazing! She is always willing to listen and does her best to make sure our questions are answered and any issues are resolved. That level of customer service is unheard of, and I am so happy we found them! I would recommend them to anyone!

Archdale Eye care review, I am a 100% P&T veteran who had a follow up appt. on June 3 got text to…read morefill out my new patient paperwork for June appt. I went into clinic in April to cancel this appt. as I would not be in Colorado.Thought that this is all I had to do. This appt was not canceled? Text sent at 1500 Friday, May 29, called to confirm appt. no record of myself in person in April to cancel. It is my belief that this appt. was not canceled so it might be reported as a NO-Show in community care and as a veteran a No-show appt. May cause great harm to care outside of a VA clinic.

22 Jun 26 visited this store and picked out a frame for my new prescription I got after having my…read moreeyes checked. They have such a large selection of frames that I took my time picking a frame that I really liked. Got excellent service at this eye frame place.

great service. They went the extra mile or two or three. Replaced a broken frame for me even…read morethough it was just out of warranty. Thank you.

I'm so tired of poor customer service. Pictured below are my glasses from 6 years ago, notice…read morethey're in perfect condition. That's because I'm VERY careful with my glasses. I have since replaced my glasses and in under a year they've broken twice. So twice I've had to revert back to the old glasses. When I originally called the same associate I talked to today told me, "yeah come in we will exchange them." When I arrived today I'm told my prescription "JUST expired". I could have and would have came before they expired but she didn't bother to tell me they were expiring. Then she tells me they will replace them in THE SAME FRAMES when previously I was told I could exchange them for frames of equal or less value but instead she told me "this is *really* it" as if it's my fault the product they sold is awful and as if these won't also snap in a couple of months. The first replacement I paid for the warranty you're not doing me any favors in fact you've cost me weeks of seeing poorly. Then despite my having told her they broke both times while being cleaned she brings out a harder case so I guess she was accusing me of lying?? Because how can a harder case prevent them from breaking while being cleaned. I'm so tired of this process, I am not the problem or the glasses below would have broken a LONG time ago. I also asked that the manager call me and two weird things happened one I said have "them" call me because I wasn't aware which gender the manager was and she snapped at me "SHES A HER" ok, unnecessary correction and overly rude, next she pulls the glasses back and said well then we aren't replacing them because "this is all we are doing" (again, like this is a favor and not a service I paid for.) Ok, I get it, can I please leave with my medical device. This is the second time this process was terrible and I paid for their warranty. I'm the one who should be upset this is a multibillion dollar company that is held privately and the people there seem more concerned about saving them a couple hounded dollars then doing the right thing.

I came her for an eye exam 2 years ago. Everything went smoothly until it came to picking out…read moreglasses. They has a lot of deals going on but none of them applied to me. I spent 400+ dollars for a pair of glasses, and the extra eye exam. I was told all the glasses there are surgical steel. So I'm like great! I wanted to get contact lenses sometime in the future but they never gave me my prescription for them, just a reg eye exam. Anyways, fast forward less then a year into the future. I started to get an allergic reaction on my temples where the glasses touch my face. I noticed on my glasses the coating has failed revealing the cheap nickel underneath. I think majority of people reacts badly to nickel, if I'm not mistaken. I don't know if the quality of their glasses has been upgraded since then, which I highly doubt. But if you're sensitive to cheap metal, I'd get my glasses elsewhere.

Dr. McAllister has taken care of my family and me since we moved to the Springs more than 15 years…read moreago. He's a fantastic doctor who's always willing to go the extra mile--jumping through hoops to get my vision right. We're really grateful for him.

Dr. McAllister was amazing! He took his time to explain everything in detail and was very…read morecompassionate.

Sending a big shout‑out to Terri and the Alpine team. Even after several safety glasses arrived…read morewith cosmetic defects, they didn't hesitate -- they kept me updated, gave me a loaner pair, let me keep them, and Terri surprised me with Ray‑Ban lens/frame safety glasses. That kind of care says everything. Sometimes you only truly see how great a business is when there's a problem, and Alpine showed their quality. Amazing job, Terri and team! Ralph M.

Please see my Yelp review posted again here but make your own decision:…read more "Not sure what is going on over there but Alpine has changed from when I went there February '21. Different faces mostly but attitude was obvious. Staff too young and badly in need of social skills. The ophthalmologist iced the cake as to rudeness. Rude, distant, and downright insulting -- said "go see Dr. Haas or doctor somebody else` if I needed "hand holding" Told me he was 'done" when I asked about scheduling a 3 month checkup since I have cataracts forming. Told me "what for ?'. When I tried to explain I wanted to ride herd on the problem to monitor the situation and decide how soon I might need surgery he said "it's up to you if you want to walk around in a fog forever." -- he told me "I don't do anything when there are cataracts" as if I had no right to set out my own health progress. Told me he was not liable if I fell (I am disabled but trying) once I stepped outside . Then he said "be careful until you're out of the parking lot -- I am liable if you fall until then." I left angry and insulted. My wife will not use them now. People better remember that patients are not a nuisance or an interruption -- Patients ARE THE REASON THEY HAVE JOBS. I don't care if you like my jokes and casual demeanor, and I do not care if you are having a bad day because I am not and I will never have a healthy, pain free day ever so put a smile on and be happy to see me or go flip burgers. They can have a good day -- ill patients cannot. If all of that means "hand holding" then so be it in his world but it is called being professional and compassionate in the rest of the world. Stray pets receive gentler and concerned care." Read less

This place will take you for every penny they can squeeze out of your pocket…read more Three separate instances now where they charged me for something never mentioned/agreed to in advance: 1) Had an eye exam with them in 2022 where I did not have any insurance. They quoted me roughly $100 for the exam. They perform said exam. I go to pay on my way out and they charged me around $180 (IIRC). When I asked about the additional charge, they stated that the original price didn't include fitting/measuring my eyes. I ended up having to pay the full amount in order to receive my prescription. 2) Went in to renew my prescription via another exam, this time with insurance. Because of the first exam, I asked both over the phone and in person upon arrival to confirm my out the door cost. In every instance they stated I would pay $0 and it was fully covered. Again, when I went to pay on my way put, they tacked on the same charge they did the first time for the eye fitment. Would not provide prescription without full payment. Confronted them about the charge not being aforementioned and they removed a small amount somehow, but still charged me. 3) I called in today to ask about a pair of FREE get-my-by's until my contact order arrives. They stated they typically charge a $25 'transfer fee' for that. I then asked again if they could offer a pair for free. The lady on the phone said 'let me check if we even have them in stock and if I can do that for you'. She comes back and says she does have a pair if I want to come pick them up. I say ok. Drive in and yet again she goes to charge me $25. I reminded her that when I called in, I asked for a free pair and that's what I thought I was coming for. She went to 'go check' with someone else if they could do that, then came back and still charged me. I will not be returning to this place. They like to coerce people into paying for things that were never mentioned, let alone agreed upon until you go to leave.

Ok, first you gotta know I avoid any business that doesn't have good customer service. This…read morebusiness has exceptional customer service. I have had similar glasses, new each year, and decided to change to a different brand. When it didn't feel right, my wife mentioned it in passing. They sorted it and got me in glasses that worked. I know it wasn't easy, I know they didn't have to, I know that I will be a forever customer. You like doctors that listen? You like staff that cares? You like Ridgeview Optometry. Full stop.