I've been seeing Dr. McMullen for 15 years and wouldn't change doctors if you paid me. She is…read moreefficient and kind. I don't think I've ever had to wait more than a few minutes in the waiting room! We are all busy people and I really appreciate how everyone in the office respects my time as much as their own. Dr. McMullen takes the time to answer all my questions and doesn't make me feel rushed. She's also very efficient and the appointment goes quickly. The office staff is friendly and conscientious. I appreciate the reminder emails and phone calls they give me. The option to purchase contacts and glasses in the same location is very convenient and I've found their prices to be fairly competitive.

All very kind and professional. Treated us with respect and not a number. I would recommend this…read morecompany to anyone who was in need of eye care. They are very knowledgeable and thorough.

If you're looking for a pleasant eye doctor experience, go here. Everyone is attentive and…read moredelightful.

A friend referred me to Northgate Vision Center and I couldn't have been happier with Dr. Kelley…read moreand her staff. They were all very knowledgeable and pleasant. Would highly recommend this center for your vision care!!

This is the second review I am making for this establishment. They consistently give new reason to…read morenot use them for contacts, frames and/or lenses. I do think the optometrists do a fine job, and I think the prescriptions they give are at least correct. Which is great considering what they want to charge people for contacts and frames/lenses. Unfortunately, that's where the positive review ends. The main reason I cannot recommend Abba is their inconsistent and unreasonable pricing for lenses. It feels very sketchy and unprofessional, especially for a medical establishment -- as if the prices are set arbitrarily by a broker rather than based on the actual product. I can get basic plastic lenses with anti-glare anywhere else for around $80 or less per pair. At Abba, I was quoted $240 for one pair of the exact same basic lenses. That is absurd. It genuinely feels like they absorb whatever funds they see available from insurance and inflate the pricing accordingly, instead of charging a fair, standard rate for the product. It comes across as highly unscrupulous. My insurance benefits aren't "free money" -- I pay for my coverage and expect it to be applied appropriately to my medical needs.

I have been here twice. I have no idea why some people have placed negative reviews here. All of…read morethe staff members are outstanding. They offer additional services without pressure to buy. The prices are in line with other providers. Dr. Heck is outstanding! In 50 years of eye exams, I have never had a better exam than the ones I have had with her.

Today my wife and I went in for a scheduled appointment. There were only two people working the…read morefloor when we came in so we went to go look at the glasses on display. When a salesperson was available, my wife walked over to him and he ignored her until she mentioned she had an appointment. He still appeared to be too busy for another minute or two while she waited. Eventually, he decided to ask what she needed. He did get my wife in for a "digital exam". The techs in back seemed to do their job. But back up front the two salespeople couldn't seem to figure out how to use the computers to verify our vision insurance. The guy kept blaming the insurance website as well as complaining that their computers were so terrible. Then the female salesperson tried to help but she seemed equally confused about verifying the insurance, also blaming the computer. When another customer came in both salespeople walked away from my wife to take care of the new customer and left us. After about 10 minutes of waiting, we finally had enough. A "manager" had come out of the back office but not to help with customers, apparently. We did ask if she would just email my wife's Rx to her so we could go somewhere else to purchase glasses for her. Pathetic lack of customer service is no way to treat customers. Do better "America's Best".

Went in for my 1pm appointment didn't leave until 3 pm. I ended up not wanting to buy anything…read morebecause it took forever even to look up a pair of glasses I wanted. I felt like the person checking me out was the sloth from zootopia. Then I asked for my PD number to be written so I can order glasses at later time. I arrive home to see it was never written down. I call the office and I was told that I couldn't get my PD because of "hippa". I am a registered nurse I know HIPPA. I asked if I could verify my information to get the number and they still said I had to come down back to the office. What the heck will giving my PD number after verifying my identity break HIPPA? Isl have done plenty of virtual and phone calls with doctors and how's it that not breaking HIPPA but my PD number is. Also they did not inform me my doctor visit was virtual until I was already there and checked in and had no choice

So, I bought these Chanel glasses at the Navy Exchange during their clearance sale…read more I wanted to get a pair of sunglasses that I could have someone put prescription lenses in. I LOVED these glasses. After over a year after their person ruined my glasses, I took these glasses out of my drawer, I became perturbed again. What a waste of money, and not because of the lenses. The lenses were perfect. I guess that's where they deserve 1 star. The guy that was "helping" me, widened the heck out of these glasses. When I saw them I gasped. There's no way of putting them back to where they were after he widened them to their limit. To find someone where these glasses wouldn't fall off I'd have to look at the GUINNESS BOOK OF WORLD RECORDS for the person with the widest head in the world. He tried to "fix" them, but I just felt like crying and left after several tries. I'm out the money for the sunglasses AND the lenses because I couldn't wear them without them falling off. I wouldn't trust them with glasses you bring in, or buy there, for that matter.

After 5 years of doing business with Lenscrafters, I was eager to find eyecare professionals who…read morevalued their customers and provided great customer service. I HIT THE JACKPOT with ARCHDALE! From the first phone call with Jodi and Robin I was sold! Sweet, charming, professional, informative and incredibly helpful I made an appointment to get my new Rx and some new glasses. Thomas and Alissa continued this love fest by providing their excellent skills and guidance, Karina was remarkable, warm and wise during the exam and Skylar, Laura and Kiera, Robin, Alissa, Jodi and Karina were all my fashion experts guiding me to make the right decision. I love this team of professionals and delight in doing business with such an awesome group! Not only did I buy a new pair of Prada glasses but I also purchased 2 pair of Rx sunglasses, Prada and Jimmy Choo and I couldn't be happier. Their prices are also comparable or better than Lenscrafters. I highly recommend Archdale for all your eyecare and eyewear needs!

Great service and well explained Lots of choices and great…read morehelp Brooke took extra time to check all the points of my script

Most incredible experience. The price is so reasonable. Needed a prescription and got one…read moreimmediately. All in all it took 1 hour to pick glasses, get prescription. Much more reasonable than local optical stores. Got the pair of glasses within a week. The people were amazing. It was the most seamless experience shopping. Highly recommend this place!!!

BEWARE!!!!! Worst…read morepolicies, worst customer service, lazy staff, horrible selection , anything but helpful, rude. Need I say more? Encourage you to go elsewhere!!

Scheduled an appointment and walked in. I was assaulted by an overwhelming perfume. I saw that they…read morewere busy, so I went to stand by the desk. Five minutes later, "We'll be with you in a few minutes." OK, fine. The smell was still overwhelming. Meanwhile, they're playing political music and there's no place to not hear it. After the woman's guests left, she still said nothing to me for another five minutes. Truly horrible service. I guess go there if you want to have the experience of walking into a French brothel. I don't know why otherwise.

Dr. McAllister was amazing! He took his time to explain everything in detail and was very…read morecompassionate.

My wife and I were both hurried through the exam, by far the fastest eye exam we've encountered…read more Both sets of eyeglasses needed to be returned. My left lens was unusable while the near vision prescription in my wife's eyeglasses was inaccurate. It's the first time in 50 years of wearing glasses that I needed to return a pair.

Please see my Yelp review posted again here but make your own decision:…read more "Not sure what is going on over there but Alpine has changed from when I went there February '21. Different faces mostly but attitude was obvious. Staff too young and badly in need of social skills. The ophthalmologist iced the cake as to rudeness. Rude, distant, and downright insulting -- said "go see Dr. Haas or doctor somebody else` if I needed "hand holding" Told me he was 'done" when I asked about scheduling a 3 month checkup since I have cataracts forming. Told me "what for ?'. When I tried to explain I wanted to ride herd on the problem to monitor the situation and decide how soon I might need surgery he said "it's up to you if you want to walk around in a fog forever." -- he told me "I don't do anything when there are cataracts" as if I had no right to set out my own health progress. Told me he was not liable if I fell (I am disabled but trying) once I stepped outside . Then he said "be careful until you're out of the parking lot -- I am liable if you fall until then." I left angry and insulted. My wife will not use them now. People better remember that patients are not a nuisance or an interruption -- Patients ARE THE REASON THEY HAVE JOBS. I don't care if you like my jokes and casual demeanor, and I do not care if you are having a bad day because I am not and I will never have a healthy, pain free day ever so put a smile on and be happy to see me or go flip burgers. They can have a good day -- ill patients cannot. If all of that means "hand holding" then so be it in his world but it is called being professional and compassionate in the rest of the world. Stray pets receive gentler and concerned care." Read less

The front office staff are nice and getting an appointment was easy but Dr Arbaugh is not friendly…read more He always seemed annoyed and in a rush. When my contact lens prescription went from toric to sphere he commented how it was good for me but bad for him because my contacts would be cheaper. I found that to be an odd statement.

Ok, first you gotta know I avoid any business that doesn't have good customer service. This…read morebusiness has exceptional customer service. I have had similar glasses, new each year, and decided to change to a different brand. When it didn't feel right, my wife mentioned it in passing. They sorted it and got me in glasses that worked. I know it wasn't easy, I know they didn't have to, I know that I will be a forever customer. You like doctors that listen? You like staff that cares? You like Ridgeview Optometry. Full stop.

This place will take you for every penny they can squeeze out of your pocket…read more Three separate instances now where they charged me for something never mentioned/agreed to in advance: 1) Had an eye exam with them in 2022 where I did not have any insurance. They quoted me roughly $100 for the exam. They perform said exam. I go to pay on my way out and they charged me around $180 (IIRC). When I asked about the additional charge, they stated that the original price didn't include fitting/measuring my eyes. I ended up having to pay the full amount in order to receive my prescription. 2) Went in to renew my prescription via another exam, this time with insurance. Because of the first exam, I asked both over the phone and in person upon arrival to confirm my out the door cost. In every instance they stated I would pay $0 and it was fully covered. Again, when I went to pay on my way put, they tacked on the same charge they did the first time for the eye fitment. Would not provide prescription without full payment. Confronted them about the charge not being aforementioned and they removed a small amount somehow, but still charged me. 3) I called in today to ask about a pair of FREE get-my-by's until my contact order arrives. They stated they typically charge a $25 'transfer fee' for that. I then asked again if they could offer a pair for free. The lady on the phone said 'let me check if we even have them in stock and if I can do that for you'. She comes back and says she does have a pair if I want to come pick them up. I say ok. Drive in and yet again she goes to charge me $25. I reminded her that when I called in, I asked for a free pair and that's what I thought I was coming for. She went to 'go check' with someone else if they could do that, then came back and still charged me. I will not be returning to this place. They like to coerce people into paying for things that were never mentioned, let alone agreed upon until you go to leave.